Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales cloud help deepen with our clients
What do you like best about the product?
The account and opportunity workflows are straightforward and easy to use, which is a big advantage for us. In my organization, we rely on these features extensively. I also appreciate that new features are regularly added to opportunities, keeping the platform up to date and useful.
What do you dislike about the product?
CRMA feels quite rigid when it comes to dashboarding. Additionally, I think the account hierarchy could benefit from being more customizable.
What problems is the product solving and how is that benefiting you?
Improving sales , gives customer insights , deepen existing relationship and build new ones
Easy to build and good user experience
What do you like best about the product?
Easy to develop and deployed, change can be done quickly to satisfy business requirements change
What do you dislike about the product?
Reporting need more features. It's slow some at time
What problems is the product solving and how is that benefiting you?
Opportunity process
Best in class cloud based CRM
What do you like best about the product?
Sales Cloud from Salesforce is the best in class Cloud based CRM.No. 1 Data + Trust + AI application
What do you dislike about the product?
Forecasting could be better. OOTB reporting could be improved
What problems is the product solving and how is that benefiting you?
Managing Deals, Accounts, Contacts, conversations
Sales Cloud helps our Reps stay connected to our customers
What do you like best about the product?
It allows our reps to see all activity about their customers in one place.
What do you dislike about the product?
I don't really have anything bad to say about this product.
What problems is the product solving and how is that benefiting you?
Giving us a 365 view of our customer.
Product Owner
What do you like best about the product?
Sales cloud allows us to have better tracking of our associates and better interactions with our customers
What do you dislike about the product?
Lake of knowledge in all the features. I will do more trailheads
What problems is the product solving and how is that benefiting you?
Collecting all data in one place has been very beneficial
Great
What do you like best about the product?
Opportunity and how can you organise the quotes
What do you dislike about the product?
Many clicks and screens that can confuse users
What problems is the product solving and how is that benefiting you?
It will help to summarise the issues and become intuitive
The best assistant for sellers
What do you like best about the product?
Sales Cloud allows to gain a 360 vision of your accounts and enable sellers to pay attention to what matters when it matters and successfully close on deals!
What do you dislike about the product?
Salesforce Sales Cloud is only powerful as the data entered by the sellers, the product is there, setting it up to fit your organization need is key for success
What problems is the product solving and how is that benefiting you?
It allows large complex organization to keep track of everything happening in one account. It avoid missteps from different sellers
Amazing platform
What do you like best about the product?
How you integrate it eith Datacloud and how integrate perfectly with Marketing Cloud
What do you dislike about the product?
Price is too high, it will be nice to find a way to make it more affordable
What problems is the product solving and how is that benefiting you?
Organize the salespeople
Great
What do you like best about the product?
The 24hr service. Constant accurate feedback.
What do you dislike about the product?
Sales team is very helpful and co STS rtl avail .
What problems is the product solving and how is that benefiting you?
The help
AI innovation
What do you like best about the product?
Easy and AI Agentforce makes it intelligent
What do you dislike about the product?
Don't have anything to say on this topic
What problems is the product solving and how is that benefiting you?
Sales engagement and workflow automation
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