Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Ivon Alexandra R.

Director General

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
What I like most about Salesforce Sales Cloud is its ability to centralize and automate the entire sales cycle, from lead generation to closing deals. Its intuitive interface makes it easy to track leads and manage customer relationships, allowing for real-time data-driven decision-making. Additionally, its integration with other Salesforce tools and third-party applications makes it a flexible and scalable platform, ideal for sales teams of any size.
What do you dislike about the product?
What I like least about Salesforce Sales Cloud is that, due to its extensive functionality and customization options, it can be overwhelming for new users or small businesses without prior CRM experience. The learning curve can be steep, and advanced configurations often require specialized technical support or external consulting. Additionally, the costs associated with customizations and licenses can increase considerably, especially if the company needs to adapt the platform to very specific processes.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is addressing several key issues related to sales management and customer relationships. Among the main challenges it tackles are the lack of visibility in the sales cycle, the difficulty in managing a high volume of leads, and the disconnection between sales and marketing teams.


    Christopher E.

Go to Market in Less Time! Empower Sales Employees, Data Sharing, and Workflow

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud allows our customer companies to custom design their sales processes on a scalable, secure, and user friendly platform. With Sales Cloud I am able to get my users the data they need... as well as manage tools, inventory, and more!
What do you dislike about the product?
Approval processes could use a makeover. It's not a beautifully designed interface. Not intuitive for users.
What problems is the product solving and how is that benefiting you?
Quoting, integration of systems, docgen tools on the platform, sales processes, opportunity management, and more!


    Sonia S.

Great tool for Sales Engagement

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud help our users toamage accounts, contacts, their opportunities and close them quickly. It also provides a base for customer support workflows for our organisation.
What do you dislike about the product?
Some components like activities come with certain limitations.
What problems is the product solving and how is that benefiting you?
Sales cloud help with customer account, contract and opportunity management.


    Brittany M.

Very Effective!

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
I've been using Salesforce for 14 years now, and it's the most flexible and effective platform for managing leads, opportunities, campaigns, and so much more.
What do you dislike about the product?
Sales Cloud specifically, the limitations on field tracking and the fact you need to explicitly turn it on. Adding Health Cloud and wanting to turn on person accounts, the field tracking is shared which is an issue and forcing us to consider buying more availability.
What problems is the product solving and how is that benefiting you?
The basics!


    Perla B.

Sales Power

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
It is Amazing and time saving for all of us
What do you dislike about the product?
No offline connectivity and visual pdfs for quotes
What problems is the product solving and how is that benefiting you?
Time for sales people


    Christy W.

Dreamforce was my first and I look forward to next year

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The viability is provides for our cusyomers
What do you dislike about the product?
Don't know enough about it for me to utilize it
What problems is the product solving and how is that benefiting you?
Providing. Customer profile


    E-Learning

Salesforce Champion

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Flexibility & customization helps us build what we need
What do you dislike about the product?
Team is always trying to upsell us before we are ready
What problems is the product solving and how is that benefiting you?
Keeping the team organized, giving us data we need


    Diego R.

Easy going

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Many ways of creating visibilities to our Sales team and vps
What do you dislike about the product?
Not much, the app is easy going and allows create our own criterias and formulas
What problems is the product solving and how is that benefiting you?
Integrations allow us to conver leads easier


    Consulting

Unlocking Sales Potential

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is an exceptional platform for managing sales processes and improving team efficiency. Its user-friendly interface makes it easy for sales teams to track leads, manage opportunities, and streamline workflows. The robust reporting and analytics features provide valuable insights, allowing businesses to make data-driven decisions.
What do you dislike about the product?
New users may find the extensive features and customization options overwhelming, requiring significant training and time to become proficient.
What problems is the product solving and how is that benefiting you?
Easily track list and manage opportunities


    Ornella P.

Amazing Product

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
It is very user friendly for all types of users.
What do you dislike about the product?
You can do so much in the tool that you need to go through some training to get started.
What problems is the product solving and how is that benefiting you?
Track all of our prospects and customers.
We can forecast our pipeline.
We can track deals.