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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Education Management

Sales cloud for Education

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
We currently use Sales Cloud for higher education, and it has been working great. It saves our prospects so we can communicate with them. With Agentforce, we could set up a Recruitment agent which may be a year or two into the future.
What do you dislike about the product?
I haven't seen anything I dislike- it is a extremely useful and very user friendly.
What problems is the product solving and how is that benefiting you?
It solves our problem of prospective students, and connecting with these students.


    Information Technology and Services

It has everything my Sales team needs to be effective

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
That it allows for action without context switching. Our sales team can get all the information from within Salesforce to make an effective sale.
What do you dislike about the product?
Reports and Dashboards can be a little bit unintuitive
What problems is the product solving and how is that benefiting you?
Ease of the sales process


    Accounting

Salesforce Sales Cloud Review

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud offers powerful automation features, customizable reports and dashboards, and seamless integration with other tools, which enhance productivity and provide deep insights into sales performance. We use Sales Cloud extensively for various business needs.
What do you dislike about the product?
The platform has a steep learning curve, so appropriate training is necessary based on the need, but it’s worth it.
What problems is the product solving and how is that benefiting you?
We use Salesforce Sales Cloud to address problems related to managing customer relationships, tracking leads, and optimizing the sales pipeline.


    Ruud J.

Great product that helps us to increase productivity

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Makes managing our sales pipeline in an easy way! Now with the agent we will take it to the next step.
What do you dislike about the product?
Nothing to dislike, all features are there.
What problems is the product solving and how is that benefiting you?
Managing our business of contraced at potentials and the many stages in between.


    Sri Y.

Excellent

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Bring value to organizations and one platform for all sales activities
What do you dislike about the product?
People think it is very easy and very expensive
What problems is the product solving and how is that benefiting you?
Unify the sales process and bring customer 360 biew


    Yutaka Y.

Operate and maintain 5+ salesforce organization as an administrator.

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
In my experience, essential features is available on cloud platform without any scratch coding.
What do you dislike about the product?
Default fields can't be searched where they are used.
What problems is the product solving and how is that benefiting you?
We start using sales and CRM platform at the moment, without any coding and fiscal infrastructures.


    Katia W.

Sales Cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Additional tools - love having those available
What do you dislike about the product?
Additiobal tools - easier accest to them
What problems is the product solving and how is that benefiting you?
Opportynity pipeline / fforcasting


    Rafael S.

Great Account and Contact Management

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Capability to create account hierarchies, account teams, and capture activities. Also, having contacts associated to multiple accounts allow sales reps to see how his/her contact relate to other accounts.
What do you dislike about the product?
Not many out of the box functionalites like FSC.
What problems is the product solving and how is that benefiting you?
Account and Contact management.


    Saugat B.

Excellent

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
KYC , lead management , customer relationship
What do you dislike about the product?
Nothing it's very comprehensive, detailed
What problems is the product solving and how is that benefiting you?
Nothing


    Steve C.

Great Product

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Very customisable, well kept for updates and easy to use
What do you dislike about the product?
Ui is clunky and not customisable. Hard learning curve
What problems is the product solving and how is that benefiting you?
All in one solution for sales and revenue teams