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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    ayame y.

good

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about Salesforce Sales Cloud is its ability to provide a comprehensive view of customer interactions and sales data. The platform's robust analytics and reporting tools allow for real-time insights, helping sales teams make informed decisions. Additionally, its automation features streamline repetitive tasks, enabling sales professionals to focus more on building relationships and closing deals. The integration capabilities with other tools and applications also enhance productivity and collaboration across teams.
What do you dislike about the product?
One of the main drawbacks of Salesforce Sales Cloud is its complexity. The extensive features can be overwhelming for new users, requiring significant time for training and adaptation. Additionally, customization options, while powerful, can sometimes lead to confusion if not managed carefully. Lastly, the cost can be a concern for smaller businesses, as the pricing structure can escalate with added features and user licenses.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses several key challenges in sales management, such as disorganized customer data and inefficient processes. By centralizing all customer interactions and sales information, it provides a unified view that enhances collaboration and communication within teams. This streamlining of processes leads to increased productivity, allowing sales professionals to focus on nurturing relationships and closing deals. The analytics tools also help in identifying trends and opportunities, ultimately driving better decision-making and improved sales performance. Overall, these solutions contribute to more efficient operations and higher revenue growth.


    Amandine A.

Salesforce Fan

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Our company has used been a salesforce customer for over a decade and every year they come with even more innovation!
What do you dislike about the product?
Almost too much customization possible, easy to get tech debt
What problems is the product solving and how is that benefiting you?
Managing all our customer data and sales efforts


    Caeleb Y.

The gold standard in Sales performance platforms

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The platform's customizability and ability to mold to the business requirements
What do you dislike about the product?
A little cumbersome out of the box, would love a version that tailors the initial out of the box experience
What problems is the product solving and how is that benefiting you?
Centralizing our teams on customer interactions


    Siddharth P.

Salesforce Developer in sales and service cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud can automate complex sales processes And also Einstein AI tools
What do you dislike about the product?
Salesforce has data storage limits, which may be restrictive for organizations
What problems is the product solving and how is that benefiting you?
Order process


    Manufacturing

Sales Cloud Review

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It allows our company to maximize sales and cross functional collaboration potential at our corporate headquarters and in the field amongst our users.
What do you dislike about the product?
Currently, there are no downsides to sales cloud as it is a staple in our arsenal.
What problems is the product solving and how is that benefiting you?
It allows our company to stay organized while having clean data and drive our business forward


    allen w.

Great Salesforce management with AI

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Its ability to manage the sales workforce but with AI forecasts.
What do you dislike about the product?
I don't dislike anything. I do like it a lot.
What problems is the product solving and how is that benefiting you?
For me to manage my business and people in sales


    Nickwei H.

Best and flexible CRM platform

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Powerful setup capabilities, and good to have BA role to implement it not only IT can do it
What do you dislike about the product?
Price is higher than others tools, but worth it.
What problems is the product solving and how is that benefiting you?
Manage clients data and also drive Slaes


    Shashank S.

Improved Sales Rep Productivity

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud has significantly improved our sales team's productivity with its intuitive interface and automation tools. The platform's robust reporting capabilities provide valuable insights, enabling better decision-making. Its seamless integration and customization options make it an essential tool for managing leads and closing deals efficiently.
What do you dislike about the product?
There isn't much to dislike. It's a mature product
What problems is the product solving and how is that benefiting you?
Streamlining the sales process. Helping sunset the existing manual processes


    Brian K.

Flexible platform

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The ability to centrally track the pipeline is a great value.
What do you dislike about the product?
Licensing complexity is an issue that we have.
What problems is the product solving and how is that benefiting you?
Centralizee system.


    Marisa W.

Sales Cloud is THE solution!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
How easy it is to use and the viability it offers
What do you dislike about the product?
I can't think of anything right now off the top of my head
What problems is the product solving and how is that benefiting you?
Seeing our clients habits and where they are in the sales cycle