Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Client Database Management
What do you like best about the product?
I like that Salesforce Sales Cloud is easy to use, which makes maintaining a large database of clients manageable. It really makes my job easy. The initial setup was also very easy, enhancing the overall convenience for me.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud for maintaining a large database of clients, and it's easy to use, making my job easy.
Salesforce Sales Cloud with powerful CRM features
What do you like best about the product?
I really like the user-friendly interface, robust CRM capabilities, and powerful reporting features of Salesforce Sales Cloud. It helps in easily managing lead and customer data, and also provides the facility to clearly track the sales pipeline. Its automation features reduce manual work and promote better collaboration among the team, making the sales process faster and more effective. I also appreciate its integration capability, which makes it easy to connect with HubSpot, Slack, and other email platforms for team communication and data synchronization.
What do you dislike about the product?
Salesforce Sales Cloud is a very powerful platform, but it can be a bit complex for new users to get started. Training is required to understand and use many features correctly. Additionally, some customizations and integration setups can take time. If the interface is made a bit simpler and the onboarding process for new users is improved, the experience could be even better.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage lead and customer data, track the sales pipeline, and collaborate with the team. It reduces manual work, helps in viewing reports and analytics, and makes it easier to make the right decisions.
Sales Cloud Delivers a Complete Customer View and Faster Deal Closures
What do you like best about the product?
Most users like Sales Cloud because it gives a complete view of customers, improves sales tracking, and automates many manual tasks, which ultimately helps teams close deals faster.
What do you dislike about the product?
One downside of Salesforce Sales Cloud is that it can be complex and expensive, especially for smaller teams. While it offers powerful customization and reporting capabilities, setting up and maintaining those features often requires technical expertise and training.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves problems like scattered customer data, poor lead management, lack of visibility into the sales pipeline, and too much manual work for sales teams. By centralizing customer information, automating tasks, and providing real-time insights, it helps companies improve sales productivity and close deals faster.
Streamlined Lead Management with Enhanced Sales Pipeline Visibility
What do you like best about the product?
I use Salesforce Sales Cloud to manage leads, track them, and keep all client interactions organized in one place. I like the visibility it gives into the sales pipeline, making it easier to see deal progress and plan the next steps. It helps me quickly see which deals are moving forward and which ones need follow-up, so I can prioritize my time better.
What do you dislike about the product?
Some tasks require too many clicks, so simplifying certain workflows would make it more efficient. The initial setup was decent but it required some customization and guidance to get everything running smoothly.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps me manage leads, track client interactions, and avoid losing track of conversations. It keeps everything organized in one place, making it easier to follow and manage deals.
A One-Stop Shop with Every Integration Imaginable
What do you like best about the product?
It's a one stop shop with every integration imaginable! Very user friendly and intuitive.
What do you dislike about the product?
I wish I had more rights, but that's up to my Admin team!
What problems is the product solving and how is that benefiting you?
Consolidating all of our customer and customer related information in one place.
Easy to Use and Secure—Helps Me Understand Customers Better
What do you like best about the product?
It’s easy to use, and the information feels safe, so I have a better understanding of the customer.
What do you dislike about the product?
I don’t like that, for Colombia, there isn’t a telephone box.
What problems is the product solving and how is that benefiting you?
It helps me understand my customers better, and it allows our relationship to improve and sales to grow.
All Client and Case Info in One Place—Easy Tracking and Organization
What do you like best about the product?
it keeps all client and case information in one place. it is easier to track interactions, manage tasks, and stay organized while working with different clients.
What do you dislike about the product?
sometimes feel complex, especially when navigating different features or entering detailed information.
What problems is the product solving and how is that benefiting you?
managing and organizing client information and tasks in one system. This benefits me by making it easier to track cases, follow up with clients, and keep accurate records of services provided.
Easy to Use, Seamless Cross-Platform Work Between Mobile and Cloud
What do you like best about the product?
Ease of use, and the ability to work cross-platform between mobile and cloud.
What do you dislike about the product?
It would be great if there were an option to add APIs, even if it came at an additional cost for the entry-level platforms. That would make it much easier to import data from third parties.
What problems is the product solving and how is that benefiting you?
It allows me to track clients and identify potential new ones who would be interested in our services. It also lets me work seamlessly from the initial enquiry through to delivery.
Easy to Use with All the Lead Info I Need
What do you like best about the product?
The ease of use and availability of all the lead info I require easily.
What do you dislike about the product?
It can be slow sometimes. Dont have the ability to generate reports or personalised filters.
What problems is the product solving and how is that benefiting you?
All my leads in one place, and their status. Integration with Clari also helps.
Effortless Tracking, Stellar Reporting
What do you like best about the product?
I think the fact that Salesforce Sales Cloud is very intuitive is great because you don't need a lot of training to understand it. It's very easy to update and track information. I really value the feature for creating opportunities since it helps with keeping records of sales data. I also like that it connects to Outlook, allowing me to track email threads and know the history for upcoming renewals.
What do you dislike about the product?
I think there's a lot of information and a lot of back end that is not that useful. Additionally, sometimes there are windows that need updating, so there's one time a month where you cannot input anything onto Salesforce because it won't be captured.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to keep track of opened sales opportunities and update their status, streamlining reporting and tracking sales data all in one platform.
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