Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Fun at dreamforce
What do you like best about the product?
Amazing platform for orgs to have a centralized place to work
What do you dislike about the product?
Data issues will always be a challenge and would love to have more tools to help with data
What problems is the product solving and how is that benefiting you?
Work streams and unified platform for all employees
Baseline product for the industry
What do you like best about the product?
Sales Cloud is a highly customizable system built for everyone. It is the standard of the industry.
What do you dislike about the product?
Few updates and priorities are all over the place!
What problems is the product solving and how is that benefiting you?
Centralized place for everything
Organized data and info
What do you like best about the product?
Sales Cloud has allowed us to capture and organize our Sales data efficiently. We have a unique Sales process. The flexibility has help us with organizing efficiently.
What do you dislike about the product?
My only downside is not knowing all that it is capable of doing.
What problems is the product solving and how is that benefiting you?
It is our core system for our sales process and capturing client data.
Sales Cloud
What do you like best about the product?
I like the sales engagement pieces of sales cloud for our user base of internal & external sales rep. I feel this would allow the sales team to focus on other functions within their role.
What do you dislike about the product?
We haven't started using this functionality yet within our organization but do see the positive it could bring.
What problems is the product solving and how is that benefiting you?
It is helping us solve the enablement and engagement for our sales users that at both internal and external facing!
Amazingly powerful product
What do you like best about the product?
How customisable it is to work with my business needs
What do you dislike about the product?
With great power of customisation can end up with problems
What problems is the product solving and how is that benefiting you?
Sales process optimisation
Nice
What do you like best about the product?
It's innovative technologies and investments in future
What do you dislike about the product?
Cool features and innovative products i love it
What problems is the product solving and how is that benefiting you?
It's great in terms of innovation
Awesome products
What do you like best about the product?
Sales Cloud is wonderful. It's been helpful to everyone I know that uses it. The interface allows for great functionality and speed.
What do you dislike about the product?
The system is constantly developing, which makes it super agile with changes.
What problems is the product solving and how is that benefiting you?
The ability to make choices is impkrtant.
Salesforce #1CRM and helps lot of companies
What do you like best about the product?
Easy to build . No code /low code. Global Search
What do you dislike about the product?
User management- search needs to be optimized
What problems is the product solving and how is that benefiting you?
Case management / Investigation
It’s comprehensive and customizable nought to cover all our business needs
What do you like best about the product?
It's intuitive to navigate and there is a ton of support for different use cases within the business
What do you dislike about the product?
Some functionalities are not available that make sense in terms of reporting.
What problems is the product solving and how is that benefiting you?
It is organized and easy to navigate and train stakeholders on
Love it. Been using sales cloud for years
What do you like best about the product?
I love that it's easy to customize for our specific use cases.
What do you dislike about the product?
We have a lot of tech debt which can be hard to navigate
What problems is the product solving and how is that benefiting you?
Just makes it easier to track prospects and customers
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