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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Sai Deepika K.

Sales cloud

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Automation and Territory planning, flows
What do you dislike about the product?
Better UI enhancements is needed in sales cloud
What problems is the product solving and how is that benefiting you?
Automate the process which helps with sales reps day to day basis


    Umesh U.

Really efficient opportunity tracking system

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The options to track pipelines efficiently for accounts in a seamless way and have that data visualised through Tableau is excellent.
What do you dislike about the product?
Some of the new features do not come out of the box and require lot of add on purchases.
What problems is the product solving and how is that benefiting you?
Tracking account pipelines, lead and opportunity management, using it for business health reviews.


    Rupesh B.

It has been great

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Everything around lead to cash is amazong for our sales users
What do you dislike about the product?
Mobile experience for Sales cloud is not great
What problems is the product solving and how is that benefiting you?
Relationship management and it helps us to engage with business contacts


    Marketing and Advertising

Sales cloud

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Lead and Opportunity Management
Automation with Workflow Rules
What do you dislike about the product?
Salesforce Sales Cloud can be expensive, especially for smaller businesses or startups. The costs increase with additional features, customizations, and third-party integrations.
What problems is the product solving and how is that benefiting you?
Lack of Sales Forecasting and Insights


    Information Technology and Services

Sales Cloud is the Most Versatile Cloud at Salesforce

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
This is the original Cloud that made Salesforce such a behemoth in the CRM space. For a small company this is likely the best Cloud with which to start in the CRM space and begin growing your business.
What do you dislike about the product?
Salesforce themselves realized the shortcomings of Sales Cloud by creating industry specific Clouds that provide out of the box functionality that is more specific to each industry.
What problems is the product solving and how is that benefiting you?
Allowing our sales teams to keep track of their customer and contact data.


    Financial Services

AgentForce is legit

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Very promising tool to support optimizing sales processes and more.
What do you dislike about the product?
Brand new to this but excited to learn more
What problems is the product solving and how is that benefiting you?
Efficiency in processes


    Automotive

Sales Cloud Review

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, feature rich, easy to setup
What do you dislike about the product?
Limits in the platform, latest features need more dev work
What problems is the product solving and how is that benefiting you?
Customer engagement, retention


    Mylene G.

Streamline your process

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Highly customizable, allowing businesses to tailor workflows, fields, and processes to their needs. Integrates with many third-party tools and other Salesforce products.
What do you dislike about the product?
Complexity: Steep learning curve for new users, especially when customizing the platform.
What problems is the product solving and how is that benefiting you?
Sales Cloud provides our team with real-time insights into the sales pipeline, helping us prioritize deals and track performance against targets.


    Oil & Energy

Excellent product

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Use of Gen AI to improve sales and revenue
What do you dislike about the product?
Nothing that I dislike. The product is great
What problems is the product solving and how is that benefiting you?
Create contracts and recaps


    Dianna T.

Dianna's 2024 review

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
latest innovative technology and 3 new releases every year.❤️💡
What do you dislike about the product?
Can't keep up with all the new releases
What problems is the product solving and how is that benefiting you?
Increase ROI