Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great for Tracking Sales Opportunities, But Lacks AI Integration
What do you like best about the product?
Sales Cloud is the best solution for commercial efficiency. A tool where you can track your customer opportunity life cycle from end to end.
What do you dislike about the product?
It lacks the option to integrate AI directly into the sales flows, which is a limitation for those looking to enhance their processes with artificial intelligence.
What problems is the product solving and how is that benefiting you?
Have everything on the same system. An 360 view
Fast Deal Booking Is Great, But Opportunity Quotes Need Improvement
What do you like best about the product?
Fast deal booking
Sales rep closing deal
Sales rep closing deal
What do you dislike about the product?
Opportunities quote and the sales life cy
What problems is the product solving and how is that benefiting you?
Good
Automation of sales and quote processes
Automation of sales and quote processes
Powerful Sales Pipeline Visibility, but Complex Customization in Salesforce Sales Cloud
What do you like best about the product?
What I like best about Salesforce Sales Cloud is how it gives our teams complete visibility of the sales pipeline in real time. We can easily track opportunities, automate follow-ups, and forecast more accurately. The integration with Marketing Cloud also helps us connect leads to personalized journeys, improving both efficiency and conversion rates.
What do you dislike about the product?
The platform is extremely powerful, but its flexibility also makes it complex. Customization and automation setup often require technical expertise, so small adjustments can take longer than expected. However, once properly configured, it performs very well.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud has helped us organize and centralize our entire sales process. Before, we managed leads and opportunities across multiple spreadsheets and emails, which made tracking and reporting difficult.
Now, with Sales Cloud, we have real-time visibility of every opportunity, automated follow-ups, and more accurate forecasting. This has improved collaboration between teams, reduced response times, and given leadership a clearer understanding of pipeline health and performance.
Now, with Sales Cloud, we have real-time visibility of every opportunity, automated follow-ups, and more accurate forecasting. This has improved collaboration between teams, reduced response times, and given leadership a clearer understanding of pipeline health and performance.
Quick Setup and Customization, but List View Needs Improvement
What do you like best about the product?
Easy out of the box functionality that can be set up quickly to start selling with the ability to completely customize solutions
What do you dislike about the product?
List view columns are not drag and drop.
What problems is the product solving and how is that benefiting you?
Helps identify sales gaps for our team to identify and target for future sales pipeline
Easy to Use for Small Teams, Challenging for Larger Groups
What do you like best about the product?
It's straightforward to use and simple to deploy. We utilize it in our contact center.
What do you dislike about the product?
It can be complicated to use if you manage a large team with members handling various tasks.
What problems is the product solving and how is that benefiting you?
It make us sell more reservations
Great Experience, Nothing to Dislike
What do you like best about the product?
Good product to use easy to connnect and work with
What do you dislike about the product?
Nothing is there to complaint all good product
What problems is the product solving and how is that benefiting you?
Amazing
Great for Client Data-Driven Decisions, No Complaints
What do you like best about the product?
Client data to make decisions to better sell
What do you dislike about the product?
Nothing to complaint. It’s truly useful. Easy to use
What problems is the product solving and how is that benefiting you?
Client overview
Great for SDRs and BDRs, Looking Forward to Sales Cloud Integration
What do you like best about the product?
Making it easy to sdr and bdr to sale products
What do you dislike about the product?
Nothing special but I would say it will improve more when agent force get sales cloud
What problems is the product solving and how is that benefiting you?
Giving technology enablement for sales team
Great Opportunity and Quote Integration, but Room for Improvement
What do you like best about the product?
Opportunity and quote integration that have seamless data transfer
What do you dislike about the product?
Have flexibility to edit more fields in oppty like you do in excel
What problems is the product solving and how is that benefiting you?
Lead to opportunity to quote tracking
Innovation is the strong point, but more is needed to scale up
What do you like best about the product?
Product innovation to scale processes
What do you dislike about the product?
Lack of product innovation to scale
What problems is the product solving and how is that benefiting you?
Innovation
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