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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jackie C.

Innovative and Useful, but Updates Are Hard to Track

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Provides a way to house and use our date. Always innovating!
What do you dislike about the product?
Hard to find the updates if you aren't going to the conferences or part of a community.
What problems is the product solving and how is that benefiting you?
Allows us to track our data


    Pedro M.

Seamless Integration and Flows—No Complaints

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
The integration, process and flows. And the interface
What do you dislike about the product?
I have no problem whit salesclound. The best solution.
What problems is the product solving and how is that benefiting you?
Improve the producity


    Zach K.

Effortless Lead Logging opp Conversion

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
It’s so easy to log leads and convert opportunities
What do you dislike about the product?
Not much I dislike about it. It is so easy to use
What problems is the product solving and how is that benefiting you?
Logging activity, leads, opportunities


    Christy K.

Seamless Integration with Salesforce Apps, No Complaints

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
It is integrated with all the other Salesforce apps
What do you dislike about the product?
There is Nothing that I dislike currently
What problems is the product solving and how is that benefiting you?
Allowing us to integrate all our date


    Jorge E D.

A Crucial Tool for Sales Team Efficiency

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I love how Salesforce Sales Cloud streamlines the day-to-day activities of my sales team, providing a clear path and pipeline, with revenue and quota targets. The Opportunities feature is incredibly useful as it allows me to manage opportunity products and pricing across different markets. This feature integrates seamlessly with lead conversion and is critical for organizing and managing sales targets effectively. I appreciate that the entire system keeps all sales-related information together, simplifying reporting and management for the team. It's because of these features that I'd consider repurchasing the product. Overall, Salesforce Sales Cloud is fantastic for managing our sales process end-to-end.
What do you dislike about the product?
I found the initial setup of Salesforce Sales Cloud to be quite challenging due to the significant learning curve, especially since it was my first experience with a cloud-based system. Additionally, I dislike the current page layout as it requires a lot of scrolling up and down, which hampers efficiency when trying to see more fields at a glance.
What problems is the product solving and how is that benefiting you?
I use Sales Cloud to streamline my sales team's activities, providing clear pipelines, revenue targets, and a space for lead conversion, which helps maintain clear direction and collaboration.


    Juan Ignacio A.

Total Transformation with Salesforce Sales Cloud

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I love how Salesforce Sales Cloud integrates everything into a single tool with automated processes, allowing access to centralized opportunities, quotes, and leads in the cloud from anywhere. The ease with which one can learn and design sales processes due to its intuitiveness is remarkable. Additionally, I appreciate its scalability and adaptability to the market, especially with future integrations like Einstein and Agent Force. The conversion of leads to accounts, contacts, and opportunities through a complete sales process is very powerful and useful.
What do you dislike about the product?
I know that many of the salespeople I work with see the price of the licenses as a problem. It would be good if the price were more accessible for different companies, sizes, and countries.
What problems is the product solving and how is that benefiting you?
Sales Cloud consolidates opportunities, quotes, and leads that were scattered across different systems, integrating them into one place with automated processes accessible in the cloud, making their management easier.


    Non-Profit Organization Management

Easy to Use, but Some Skills Take Time to Learn

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Great program and super easy to use for all
What do you dislike about the product?
It takes a good amount of time to learn some of the sjilks
What problems is the product solving and how is that benefiting you?
Communicate and ops flows for cisty


    Insurance

Great Business Support, but Too Many Add-Ons and Licenses

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I absolutely appreciate the transformations happening in Salesforce to support the growing business.
What do you dislike about the product?
Number of products add on products and licenses to get the product accesses
What problems is the product solving and how is that benefiting you?
CRM for pipeline management


    Kranthi S.

Effective Sales Management but Needs UX/UI Improvements

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the ability to track opportunities and manage leads effectively with Salesforce Sales Cloud. The functionality for tracking the sales pipeline through reports, dashboards, and CRM analytics is particularly beneficial to my workflow.
What do you dislike about the product?
I dislike the UX/UI of Salesforce Sales Cloud. It is an aspect that I feel requires improvement.
What problems is the product solving and how is that benefiting you?
I use the product for tracking sales pipelines, managing opportunities and leads, and leveraging reports and CRM analytics.


    Eric C.

Great for Sales Streamlining, but Can Be Confusing Due to Frequent Changes

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
It streamlines everything sales related like forecasting etc
What do you dislike about the product?
Can be confusing and changes alot. We like to use it but need it to be cheaper
What problems is the product solving and how is that benefiting you?
Everything we run our entire business off of it