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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Katherine G.

Great for Organizing Tasks and Tracking Leads, Wish My Team Loved It Too

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
This tool helps keep our team’s tasks well organized and makes it much easier to follow up on leads.
What do you dislike about the product?
I love it all, I just would love for my entire team to love it as much as I do
What problems is the product solving and how is that benefiting you?
Keeping our leads, scoring them and allowing us to follow up with them


    Sharon S.

Industry Leader with Easy Onboarding and Great Sales Team Adoption

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Leading in the industry. Ease of use. Easy to onboard
What do you dislike about the product?
Nothing. Our Sales team are using it well
What problems is the product solving and how is that benefiting you?
Leads and opportunities management. Closing deals


    Ankur P.

Great Tool to Find the Best Form for You

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Win the best form to you and then to use this
What do you dislike about the product?
Bedt in class to jae and founf a best yo find
What problems is the product solving and how is that benefiting you?
Best in class features to use in the


    Nisreen A.

Salesforce Sales Cloud: Essential for Growth, but with Some Frustrating Limitations

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is just a must for any growing business. Tons of customization, seamless integrations, an amazing network of help and content. It’s a must have in the tech stacks
What do you dislike about the product?
There are certain things with storage tracking and API call tracking. Some issues also just with renewals and forced uplifts that make internal stakeholders frustrated. The product has niche issues that are frustrating but it’s still beyond any other product
What problems is the product solving and how is that benefiting you?
Central source of truth and hub for all sales workflows to pass through. Reps always get confused with it.


    Andre G.

Great Features, Nothing to Dislike

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
All features... leads, account, opportujity
What do you dislike about the product?
Nothing to dislake and less agent e more features
What problems is the product solving and how is that benefiting you?
Monitoring of sales team


    Michael Forrest S.

Great Data Integration, but Complex Object Relationships in Salesforce

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Salesforce keeps all our data in one place and connects to most external systems
What do you dislike about the product?
Sometimes the object model relationship is difficult to map and manage with managed packages custom objects
What problems is the product solving and how is that benefiting you?
Reporting and visibility

Sales reporting

Lead gen attribution

Case

Overall data and infrastructure


    Amy K.

Versatile but Occasionally Unreliable

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
The versatility of use. It’s accessible from
Anywhere
What do you dislike about the product?
Sometimes it’s not functioning properly. Occasionally we have lag time on linked info
What problems is the product solving and how is that benefiting you?
It allows our teams to work remotely and still access data


    Rodolphe K.

Improvement of Commercial Efficiency, Configuration Challenges

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how Salesforce Sales Cloud makes salespeople much more efficient and improves productivity. I am also very pleased with how it works overall, especially regarding the agency force part.
What do you dislike about the product?
I find that the initial setup of Salesforce Sales Cloud is difficult, especially when scaling. Additionally, I would like to have cheaper prices, especially for the agency force part.
What problems is the product solving and how is that benefiting you?
The salespeople are much more efficient and I have an increase in productivity thanks to Salesforce Sales Cloud.


    Francisco S.

Outstanding Forecasting and 360-Degree Customer View

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Everything about it stands out to me, especially the forecasting features and the comprehensive 360-degree view it provides of our customers and pipeline.
What do you dislike about the product?
I don't think there is anything I dislike. In fact, I love it. I'm a heavy user.
What problems is the product solving and how is that benefiting you?
The platform offers useful features for account visibility and campaign management. I find it straightforward to monitor my accounts and oversee campaigns, which helps me stay organized and informed.


    No P.

Pleasant and helpful

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Data cloud where we can host dara and it integrates
What do you dislike about the product?
Too much into ecosystem locked in , it needs to be more open configurable
What problems is the product solving and how is that benefiting you?
Unlocking user experienxes