Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless File Storage and Access—Loving Everything So Far
What do you like best about the product?
It is very easy to store my files and access them
What do you dislike about the product?
Right now, I like everything about it. It is very easy to use especially for customer support and it is reliable for frequent use
What problems is the product solving and how is that benefiting you?
It is helping store and retrieve my data securely
Effortless Setup and Organization with Salesforce
What do you like best about the product?
I love how easy it was to set up Salesforce Sales Cloud, as I was able to navigate it effortlessly right from the start. I appreciate the organization it brings to our operations, particularly in keeping track and managing sales leads efficiently. The platform's ability to streamline contact information is incredibly useful, allowing my team to access vital client details quickly. I also value the seamless integration with other software like Sage 100, which enhances our workflow. Furthermore, the ease of use and the capability to check in from multiple locations are standout features that significantly enhance our operational flexibility.
What do you dislike about the product?
I would prefer if there were more easily accessible training resources.
What problems is the product solving and how is that benefiting you?
I use the product to keep everything organized, allowing my team to easily look up sales leads, enhancing efficiency.
Dynamic Dashboards and Real-Time Insights Make Sales Cloud Stand Out
What do you like best about the product?
We like the Sales Cloud’s reporting and dashboard capabilities the most. It provides dynamic dashboards that give real-time visibility into performance metrics.
What do you dislike about the product?
It is a very powerful tool, but it is a bit expensive for smaller or midsize companies.
What problems is the product solving and how is that benefiting you?
We like its feature to easily collaborate between sales, technical, and service teams.
Flexible and Customizable, but Burdened by Technical Debt
What do you like best about the product?
It flexible configurable and customizable at the same time
What do you dislike about the product?
My company struggles with technical debt. Mostly this has been from questionable architecture from the past and not understanding requirements.
What problems is the product solving and how is that benefiting you?
It’s our single pane of glass for all of our sellers.
Great Salesforce Integration, but High Cost and Complex Setup
What do you like best about the product?
The integration with Salesforce makes a significant difference when it comes to ease of use.
What do you dislike about the product?
The cost and the details involved in implementation are important considerations.
What problems is the product solving and how is that benefiting you?
Salesforce Maps is currently being used in field service management to support crisis response efforts.
Yes!
What do you like best about the product?
It's incredibly helpful with externally customizable reporting and data management
What do you dislike about the product?
Since w can do anything we do, anything, sometimes more rails help enable good design
What problems is the product solving and how is that benefiting you?
Managing leads, customers, support inquiries and sales
Great Integration Between Sales and Service Cloud, But Needs Better Data Tracking
What do you like best about the product?
Sales cloud integration with services cloud to get data flown
What do you dislike about the product?
Not having data tracking on all fields and limited slides
What problems is the product solving and how is that benefiting you?
Increasing our sales and managing leads
Quality Product with Powerful Customer Management
What do you like best about the product?
I like how Salesforce Sales Cloud improves customer relationship management and facilitates closing deals with prospective students. It significantly increases productivity thanks to its technology and provides valuable tools to understand our customers' reviews. I also appreciate the easy implementation now that we are familiar with the system, and I consider the product to be of the highest quality.
What do you dislike about the product?
I found the setup process a bit complicated because the team implementing it was not very familiar with the platform and had to learn a lot about it.
What problems is the product solving and how is that benefiting you?
I use the product to manage relationships with clients and close deals with future students, increasing productivity.
Empowered Our Nonprofit's Sales and Communication
What do you like best about the product?
I enjoy how Salesforce Sales Cloud makes it easy to communicate with customers and stay on top of things. The reporting feature is incredibly useful; it's easy to visualize and provides insights into our specific and global opportunities. Its scalability is a major plus, supporting our growth as a company.
What do you dislike about the product?
I felt dependent on implementation partners for setting things up, which indicates the setup might be difficult without external help. Also, the aspect of pricing for nonprofits, while appreciated, suggests that there might still be room for improvement in affordability or value offered.
What problems is the product solving and how is that benefiting you?
I find the product helps track opportunities, turning leads into deals, streamlining communication with customers, and staying organized.
Great for Integration and Ordering, but Forecasting and Reports Need Improvement
What do you like best about the product?
Opportunities, ordering, integration ERP
What do you dislike about the product?
Standard forecast are too simple and some reports are useless
What problems is the product solving and how is that benefiting you?
Manage pipeline from all team across the country
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