Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales Cloud Makes Selling Easy and Efficient
What do you like best about the product?
Sales cloud sales process is straightforward and helps sales reps sell better
What do you dislike about the product?
There is nothing as such to dislike. Product is amazing
What problems is the product solving and how is that benefiting you?
Sales planning and better selling
Efficient Tool for Bridging Exposure and Acquisition
What do you like best about the product?
This tool effectively bridges the gap between exposure and acquisition, making the process more efficient.
What do you dislike about the product?
Nothing comes to mind at the moment because it’s so intuitive.
What problems is the product solving and how is that benefiting you?
There are noticeable communication gaps between the technical team and the customer.
Reliable and Well-Loved After 20 Years of Daily Use
What do you like best about the product?
Nice, have it for 20 years, using it daily
What do you dislike about the product?
Nice, have it for 20 years, using it daily
What problems is the product solving and how is that benefiting you?
Nice, have it for 20 years, using it daily
Sales Path is Great, No Major Dislikes
What do you like best about the product?
Sales path and easy config for products and pricing
What do you dislike about the product?
Forecasting can be improved using analytics
What problems is the product solving and how is that benefiting you?
Lead assignment to Channel teams
Salesforce: The Powerhouse of Reporting and Decisions
What do you like best about the product?
I love the reporting and dashboards of Salesforce. Their potential allows me to make informed decisions by having all the data at hand and using it effectively.
What do you dislike about the product?
The only area I think could be improved is reporting. I would like to be able to create reports on any object in Salesforce, but currently there are some hidden objects that prevent this function. Even if I try to create a custom report, it is not possible to generate a report on certain managers.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage quotes and create subscriptions, leveraging its reporting and dashboard capabilities to make informed decisions with centralized data.
Great Versatility, but Standard Field Limitations
What do you like best about the product?
Amount of functionality that is readily available that is suitable for variety of businesses
What do you dislike about the product?
Limitations with standard fields. Ex: Date Of Birth standard field cannot be encrypted
What problems is the product solving and how is that benefiting you?
Lead intake, customer management
Transformative CRM with Easy Customization
What do you like best about the product?
I appreciate Salesforce Sales Cloud for its ease of use and configurability. It's beneficial in giving visibility into our biggest opportunities, allowing our sales and service teams to collaborate effectively on customer-related issues. I also love the wide range of products it covers, which enhances our operations.
What do you dislike about the product?
I find the lack of configuration options available to business users to be a downside.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud provides visibility into opportunities, allowing our teams to collaborate effectively on product issues and recommendations, enhancing overall process efficiency.
Simplifies Processes, But Has Some Downsides
What do you like best about the product?
Making process so easy and analyizing needs very quickly
What do you dislike about the product?
Good for every projrction for analysing needs
What problems is the product solving and how is that benefiting you?
Making process easy
Easy to Use, but Information Can Be Hard to Find
What do you like best about the product?
It's so easy and convenient to use, makes me job easier
What do you dislike about the product?
Sometimes it's hard to find information, which is hard to train
What problems is the product solving and how is that benefiting you?
I can do my sales reports easy
Flexible CRM with Powerful Features but a Steep Learning Curve and Pricey Add-Ons
What do you like best about the product?
It’s simple enough to use out of the box for small and mid sized businesses, or complex enough to run a fully automated enterprise solution. It’s as large and useful as you wish to invest in it.
What do you dislike about the product?
It has a steep learning curve and feels a bit clunky compared to other more modern CRM systems, and seemingly basic functions that are Included in other CRM applications is an add on that can get very pricey.
What problems is the product solving and how is that benefiting you?
Tracking of pipeline, lead and marketing success, revenue forecasting, and task management .
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