Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Efficient for Sales, but Sales Cloud Interface Needs Improvement
What do you like best about the product?
Efficiency for sales guys and management.
What do you dislike about the product?
We don’t like Interface of sales cloud solution.
What problems is the product solving and how is that benefiting you?
Efficiency for sales guys
Sales Cloud Is Essential, But Nothing Else Stands Out
What do you like best about the product?
Sales Cloud is essential to business. Our
What do you dislike about the product?
Nothing at all. Sales Cloud is essential
What problems is the product solving and how is that benefiting you?
Helps us to engage with customers.
Great Experience with Sales Cloud, but Missing Some Stakeholder-Requested Features
What do you like best about the product?
It is the best and I have used the sales cloud a lot
What do you dislike about the product?
Some features that are requested by stakehders and it is not available
What problems is the product solving and how is that benefiting you?
Lead management and opportunity management
Great Contact Management, But Struggles with Tech Debt and Feature Expansion
What do you like best about the product?
Consolidation of contacts and accounts to a single location and ability to personalize our messaging.
What do you dislike about the product?
The ability to build new features without veering away from the core features salesforce rolls out. Constant tech debt from evolution of the product
What problems is the product solving and how is that benefiting you?
Manage our customer engagements across service, sales and other teams
Great Salesforce Integration, but Customization for Dealers Is Challenging
What do you like best about the product?
Connected to all our Salesforce stack, so it brings great insights
What do you dislike about the product?
Hard to customize in scale to all my dealers with different requests
What problems is the product solving and how is that benefiting you?
It is solving reports demands
Seamless Integration and Reliable Standard
What do you like best about the product?
It's the standard at this point and integrates well with the rest of our tech stack.
What do you dislike about the product?
Nothing comes to mind at this moment that I don't like.
What problems is the product solving and how is that benefiting you?
This is the platform that we use for all of our sales management as well as our sales analytics.
Effortless Integration and Powerful Campaigning with Salesforce Maps
What do you like best about the product?
I appreciate the ease of setup and seamless integration with Salesforce, which made the onboarding process smooth. The drawing maps feature is incredibly useful, allowing precise targeting of prospects and the ability to easily export and use prospect lists for campaigns. It’s a fun and versatile tool that we utilize frequently. I find it highly efficient for managing territories and generating insightful reports. Overall, it’s a great tool that serves our needs perfectly.
What do you dislike about the product?
I do not dislike anything
What problems is the product solving and how is that benefiting you?
I use Salesforce Maps for territory management, drawing maps to target prospects, running reports, and creating campaigns, which makes my tasks efficient and streamlined.
All great
What do you like best about the product?
Core features and new Agentforce sales coach
What do you dislike about the product?
May be more standard reports for different scenarios
What problems is the product solving and how is that benefiting you?
Opportunity, risk management
Great for Automating Sales Tasks, User Adoption Is Key
What do you like best about the product?
Automating and streamlining manual steps for our sales agents
What do you dislike about the product?
No downsides, success depends on user adoption
What problems is the product solving and how is that benefiting you?
Proactively monitoring account health
Eager to Be an Implementation Partner
What do you like best about the product?
We are eager to serve as an implementation partner for new customers in the industry. Our team provides solutions using the Salesforce platform to help streamline business operations.
What do you dislike about the product?
Salesforce Sales Cloud lacks some of the features found in Marketing Cloud, but that's understandable since they are separate licenses.
What problems is the product solving and how is that benefiting you?
The sales process can vary significantly depending on the type of business. Each industry and company may have its own unique approach, tailored to its specific products, services, and customer needs. Understanding these differences is important for developing effective sales strategies.
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