Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Salesforce Sales Cloud: A Game-Changer for Sales Teams with Powerful CRM and AI Insights
What do you like best about the product?
Salesforce Sales Cloud is a powerful CRM platform that helps sales teams boost productivity, improve pipeline visibility, and close deals faster by centralizing customer data and automating key sales processes. With intelligent lead and opportunity management, AI-driven insights from Einstein, and real-time analytics, it enables smarter decision-making and more accurate forecasting. Its flexibility, scalability, and mobile accessibility support collaboration across teams and allow businesses to tailor the platform to their specific needs. While setup and adoption require effort, the long-term gains in efficiency, customer engagement, and revenue growth make Sales Cloud one of the most valuable tools for modern sales organizations.
What do you dislike about the product?
No debts to point out on this platform, the attention point is to start by a good archtecture design
What problems is the product solving and how is that benefiting you?
Tracking sales force activities and structuring the sales pipeline
Maps
What do you like best about the product?
User friendly and you can have different options to get information like dashboard
What do you dislike about the product?
There is nothing specifically about it. It is okay.
What problems is the product solving and how is that benefiting you?
Easier way for planning the route
Great Features, but License Requirements Need Clarity
What do you like best about the product?
Like features available within the platform
What do you dislike about the product?
License requiemntes are sometimes not that clear
What problems is the product solving and how is that benefiting you?
Pipeline over sales
Great Activity Timeline, but Pizza Tracker Access Could Be Improved
What do you like best about the product?
The contact activity timeline and the opportunity Pizza tracker make it easy to see what is happening with the customer and how close we are to closing the deal.
What do you dislike about the product?
The pizza tracker only lives in the opportunity and you need to leave the contact to see that
What problems is the product solving and how is that benefiting you?
It is helping us track our prospective students and where they are in the admissions process
Great Pipeline Visibility, But Some Features Feel Outdated
What do you like best about the product?
Sales cloud allows us to create a single view of all our pipeline across our sales channels
What do you dislike about the product?
Some features that have not been updated since the start of Salesforce
What problems is the product solving and how is that benefiting you?
It's managing to streamline our Sales process to ensure that we onboard prospects quickly. Allowing us easy viewing of our Sales pipeline across all markets.
Excellent Usability and Flexibility with No Notable Weaknesses
What do you like best about the product?
Usability - flexibility - user experience - architecture - roadmap
What do you dislike about the product?
At the moment I don’t have any relevant areas of weakness to report
What problems is the product solving and how is that benefiting you?
Manage the new connections to the electrical network and manage the complex process behind that involves several stakeholders
Great Usability and Customization, but Pricing and Add-Ons Are a Downside
What do you like best about the product?
This product is incredibly easy to use, and I really appreciate its excellent usability. I also love how much I can customize it to fit my needs.
What do you dislike about the product?
The pricing can be a concern, and it's also worth noting that you need to use AppExchange apps to access certain additional features.
What problems is the product solving and how is that benefiting you?
This tool helps streamline our sales process, making it more efficient and organized.
Transforms Pipeline Management with User-Friendly Interface
What do you like best about the product?
I appreciate the easy setup and user-friendly experience with Salesforce Sales Cloud. It effectively manages my pipeline and forecasts, which are crucial aspects for my business. The ability to track customer information and secure deals enhances our operations significantly. I would rate it a 10 because it adapts well to our needs.
What do you dislike about the product?
I find that Salesforce Sales Cloud could offer more detailed insights into activities, their reasons, and events. Currently, it's challenging to measure these manually, and it would be beneficial if there were automated tools or agents that could handle this process more efficiently. This aspect makes tracking and managing activities a bit cumbersome and bandwidth-intensive.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage my sales pipeline and forecast better, track customer information, and close more deals. It's an easy and user-friendly tool that replaces manual spreadsheets.
Great Flexibility and Pipeline Management, Needs Better Follow Features
What do you like best about the product?
Flexibility opportunity pipeline management
What do you dislike about the product?
Follow features need to be built out more
What problems is the product solving and how is that benefiting you?
Opportunity and quota management
All-in-One Functionality I Love—No Complaints So Far
What do you like best about the product?
Great way to get the whole functionality together
What do you dislike about the product?
You need to be part of the whole lifecycle to take advantage
What problems is the product solving and how is that benefiting you?
It gives me insight on the whole sales funnel
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