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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Anthony D.

Great Customization and Centralized Data for Complete Customer and Sales Pipeline View

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Customization and centralized data for a full view of the customer and the sales pipeline.
What do you dislike about the product?
Expense (high licensing/consulting fees), complexity, and inconsistent customer support.
What problems is the product solving and how is that benefiting you?
It centralizes customer data, automates repetitive tasks, and provides real-time visibility and forecasting for the sales pipeline, all leading to increased sales efficiency and higher revenue.


    Financial Services

Great Customization, But Too Much AI Promotion

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I like that the tool is customizable without code.
What do you dislike about the product?
There is too much pushing of AI across the platform.
What problems is the product solving and how is that benefiting you?
Enables our sales users to have all the data they need right away.


    Ana P.

Great for Centralized Info, but Data Validation Can Be Too Strict

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Having old the information in one place and unifying process
What do you dislike about the product?
Sometimes it’s really strict with data and validations
What problems is the product solving and how is that benefiting you?
Automatizations and unified process


    John R.

Excellent platform to build on

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
As a Salesforce partner, we offer multiple products built on Salesforce. The ability to quickly deliver new feature releases and products to market is excellent.
What do you dislike about the product?
The depth of configurability for our customers can create difficulties if customers are not well prepared to manage their installation.
What problems is the product solving and how is that benefiting you?
The products we deliver help hotel chains, stadiums and other event venues manage their above and on-property sales activities. In addition, our solution manages meeting space at the hotel from contract to event delivery. Being able to build objects quickly, and then rely on Salesforce's built in capabilities for reporting, workflow management (and all of the other Salesforce capabilities) allows Amadeus to focus on delivering the specific capabilities that hotels need and want.


    Ievgeniia C.

Great Experience, but Limited Customization Options

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I love it, nice interface, many opportunities to run the sales
What do you dislike about the product?
Not that many customization you can do..
What problems is the product solving and how is that benefiting you?
It's our customers database. Sales and marketing


    Nora L.

Game-Changer for Our Sales Team Efficiency

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the automation capabilities of Salesforce Sales Cloud, significantly reducing manual work for our sales team. The real-time opportunity tracking is a game changer, giving both the sales team and leadership visibility into deals. The easy setup process with stakeholders was also beneficial.
What do you dislike about the product?
I love everything about it this far
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud automates manual processes, saving my team time and allowing them to focus on core sales activities. It enables real-time opportunity tracking, improving team efficiency and leadership visibility.


    Emmanuel M.

Great Tools and Functionality, but Gmail Integration Could Be Better

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
The awesome tools. Well thought out functionality
What do you dislike about the product?
I wish it there was more to the Gmail linkage
What problems is the product solving and how is that benefiting you?
Selling


    Daniel R.

Efficient Planning and Intuitive Setup with Salesforce

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I like how Salesforce Sales Cloud makes configuration easy, especially the way it allows organizing business activity. The planning feature, particularly the Planify part, has been very useful. Additionally, the software's ability to link the technical and commercial parts has been very beneficial for us, optimizing routes for technicians and salespeople, which is highly profitable.
What do you dislike about the product?
Too soon to evaluate
What problems is the product solving and how is that benefiting you?
I use the product to configure business activities in a useful way and plan efficiently, optimizing technical and commercial routes, which is very beneficial.


    Ajay S.

Great UI and Easy Navigation, No Complaints

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Ui, console, ease of navigation. Salesforce is improving every bit of it every release. Now with agentforce sales, I’m impressed
What do you dislike about the product?
Nothing, it’s good to see how Salesforce is improving it everytime
What problems is the product solving and how is that benefiting you?
Sales, tracking teh deals at every account level.


    Non-Profit Organization Management

Great for Organizing and Analyzing Sales

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
The option to organize and analyze sales
What do you dislike about the product?
Nothing at this point I would change or I dislike
What problems is the product solving and how is that benefiting you?
Providing analytics and an option to have all data available at fingertips