Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Salesforce help me a lot with my business
What do you like best about the product?
This app is very useful for my business. I can track the location of my employees and has easy integration with other Salesforce products. The overall capability of the platform is awesome. It had a 3D feature that helps to track location accurately.
What do you dislike about the product?
I do not have any compliance with this app because the app helps me a lot with my job. Maybe I think the cost of this app will be a little higher but really worth it.
What problems is the product solving and how is that benefiting you?
The app optimizes routes and streamlines the time sales reps spend going to and from appointments. Salesforce maps helps me to visualize complex sales data in an easy-to-understand map view
The GOD CRM for opportunity management with a slight learning curve!
What do you like best about the product?
The standalone automation capabilities of the platform as well as the large number of integrations offered by third-party tools like People.ai makes it really easy to log information and do reporting, thus, saving time and manual effort. Also, the drag-and-drop workflows help us customize processes according to different clients.
What do you dislike about the product?
There is a learning curve involved in using Salesforce's sales cloud. New reps or sales ops guys can't instantly start taking advantage of this wonderful platform for the same reason. The learning curve is even steeper due to a lack of learning resources (Trailhead only covers the basics). Perhaps, a solution like "Supered for Hubspot" for Salesforce might be the answer to the learning woes.
What problems is the product solving and how is that benefiting you?
For end-to-end sales management. Starting from automatically logging in information from the LinkedIn sales navigator to creating reports needed to adjust sales territory and tasks for sales reps accordingly. Also, the distribution engine feature makes it easy to equally distribute new leads among all the sales reps, saving time for the sales ops team!
Must use tool for route tracking!
What do you like best about the product?
With Salesforce Maps, my job got easier as I'm able to track the location of my team members which saves my lot of time and efforts.
What do you dislike about the product?
Sometimes on small routes, it doesn't show the exact road which is kind of confusing.
What problems is the product solving and how is that benefiting you?
In field sales, it is very important to plan the route for each executive and implement it on daily basis for which this tool has helped me a lot. Ultimately, increasing the efficiency of work of each members.
salesforce is really helpful when it comes to customer interaction and experience
What do you like best about the product?
It can be readily used and accessed. If there's an email regarding an update from a customer, it will automatically notify the user to see what the response is about. In that way, the pipeline of queues will be quickly updated, and the turnaround time will be improved.
What do you dislike about the product?
Its navigation is a little bit overwhelming for first-time users or for those who just recently used this platform since its application has a lot of tabs or buttons, and some setups are not useful.
What problems is the product solving and how is that benefiting you?
It helps streamline the process because of its effective email management; it shows what emails need immediate actions or attention and can be easily used to track emails that require follow-up.
As an end user - it has great capabilities - but issues integrating with sales loft
What do you like best about the product?
As an end-user SDR, I really enjoy sales loft for building out accounts for new prospects. It runs amazing reports but the absolute focus on this software needs to be data hygiene for end users or it gets really messy really fast. Immaculate data hygiene means immaculate data, so that is important to know. It integrates with other software, with how much efficacy i'm not sure, but they do try. You're able to call straight out of salesforce when integrated with Salesloft.
What do you dislike about the product?
It doesn't integrate very well with SalesLoft in my experience. The data translation when moving accounts or going back and forth between the data is consistently completely wrong even though from view on SL the data is correct and SF its also correct, trying to import the information doesn't work and doesn't keep contacts connected to the same account.
What problems is the product solving and how is that benefiting you?
Keeping track of accounts, contact each person has made, tracking demonstrations and a prospect's engagement with the product. It tracks built out opportunities and connects an SDR to an AE to their management all on the same data so that we are able to all keep track of one account and run reports for all different kinds of perspective. Again, data hygiene is key or this is innacurate.
Ideal for growing businesses
What do you like best about the product?
As a specialist in setting up sales processes from scratch, I can affirm that the Salesforce Sales Cloud Suite is a true blessing. After working with various CRM and Sales Cloud software, I highlight that the Salesforce Sales Cloud Suite stands out in terms of ease of use, robust analytics and reporting, the ability to monitor the pipeline and make accurate forecasts, as well as allowing customizations according to the specific needs of each business. I strongly recommend that you try this solution to boost your sales.
What do you dislike about the product?
To make the Salesforce Sales Cloud Suite more accessible to startups in emerging markets, it would be interesting to offer a permanently free version for a limited number of users. Additionally, some improvements in the organization of the platform could further facilitate its use.
What problems is the product solving and how is that benefiting you?
The Salesforce Sales Cloud Suite is an essential tool for my organization, as it helps us automate and send personalized mass emails, manage leads and accounts, and track their status. With the ability to assign an owner to opportunities and accounts, we can ensure that the sales process is managed efficiently. Additionally, the forecasting and pipeline management functionality is extremely valuable for our decision-making.
Great platform for maps!
What do you like best about the product?
It is a helpful tool for tracking your team members with very simple UI/UX for usage. It had 3D feature which helps to track location accurately.
What do you dislike about the product?
It is difficult see the location when in smaller area. Apart from that it's a good tool.
What problems is the product solving and how is that benefiting you?
It is helping me to track my each team members location in real time so that I can know where they are and what can be the next route or location.
Salesforce Sale Review
What do you like best about the product?
I like all the data it offers for you to be able to dive into your acocunts. The linking between Sale Nav. and zoom info is an added bonus. Have only ever used Salesforce.
What do you dislike about the product?
The time it takes to load things is very slow. Sometimes it takes too many clicks to where you need to go. A more streamlined method would be nice. Would like to see different ways to sort accounts.
What problems is the product solving and how is that benefiting you?
It helps me keep all my accounts in one place. I gives me new targets to go after and a way to track my sales and notes of conversations. It helps me increase my focus on going after new clients
Good ability to provide a comprehensive view of customer data and interactions
What do you like best about the product?
Salesforce Sales Cloud provides a robust set of features and benefits that can help businesses increase their sales effectiveness, improve customer relationships, and drive growth.
What do you dislike about the product?
I found that the platform's user interface and navigation are complex or overwhelming, requiring significant training and onboarding time for new users.
Another potential issue is that Salesforce Sales Cloud, being a cloud-based solution, relies on a stable internet connection for full functionality, which can be a challenge in some regions or for users with unreliable internet access.
Another potential issue is that Salesforce Sales Cloud, being a cloud-based solution, relies on a stable internet connection for full functionality, which can be a challenge in some regions or for users with unreliable internet access.
What problems is the product solving and how is that benefiting you?
CRM record resolved, Lead record resolved, we did CPQ configuration And along with that, we resolved accounting problems in our salesforce sales cloud. One of the best advantages of the sales cloud is its ability to provide a comprehensive view of customer data and interactions.
Sales Cloud use for Account Manager
What do you like best about the product?
SalesCloud is a single source of information on all customer details. It enables Users to generate leads, refer and update account-level details, manage opportunities, and raise customer queries. Also, the majority of functionalities are accessible through mobile apps as well.
What do you dislike about the product?
The sales cloud does not have integration with a few critical apps viz. HRMS - Workday and Expense management tool - Concur. It also does have advanced functionalities for account-based marketing
What problems is the product solving and how is that benefiting you?
SalesCloud allows sales users to track all sales activities in CRM. With mobile Apps, Sales users do the majority of these activities on the go. In addition, it provides AI Enables Intelligence viz—Lead Scoring, next steps in sales engagement, etc.
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