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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Consulting

Great for Account and Campaign Management, but Person Account Setup Is Complicated

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Account management and campaign management
What do you dislike about the product?
Person account as it is complex and not easy to configure
What problems is the product solving and how is that benefiting you?
Opportunity management


    Computer Software

Great Features, But Needs a Design Refresh

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
A lot of very good features out of the box
What do you dislike about the product?
A bit outdated in design unless you customize
What problems is the product solving and how is that benefiting you?
Moving people out of siloed excel sheets


    David S.

Great Out-of-the-Box Features and Updates, but Pricey

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
It’s out of the box functionality and constant updates
What do you dislike about the product?
It’s expensive but worth it you have to embrace the whole SAAS concept
What problems is the product solving and how is that benefiting you?
Optimising the sales process efficiency


    Animation

Easy Salesforce Integration, but Documentation Needs Improvement

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Integration with Salesforce apps is straightforward and uncomplicated.
What do you dislike about the product?
The documentation could be enhanced to better support those who like to think through problems and solutions.
What problems is the product solving and how is that benefiting you?
Showing closest location of the store for the user


    Tanja K.

Powerful and Easy to Configure, but Prone Mistakes

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Good tools to modify and easy to config.
What do you dislike about the product?
At the same time, even if it is easy to config, it is also easy to do wrong.
What problems is the product solving and how is that benefiting you?
We can connect different features with other clouds easily and use same data


    Gowtham A.

Sales cloud

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Organising sales cloud setup and it helps the customer to.close the deal
What do you dislike about the product?
May be reporting needs to be improved more
What problems is the product solving and how is that benefiting you?
Organising sales cloud setup and it helps the customer to.close the


    Edwin D.

Versatile Sales Cloud: Great Customization, But Seller-Focused Design

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Sales Cloud has been our bread and butter customized for a variety of industry applications.
What do you dislike about the product?
Sales Cloud is designed for sellers, we have customized it for wealth management and recruiting and more.
What problems is the product solving and how is that benefiting you?
We are helping our users keep track of investor activity and relationship management.


    Consulting

Easy to Use with a Great, Intuitive UI

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
This software is very easy to use, with a great and intuitive user interface. It offers plenty of customization options, which fit all my use cases and forecasting needs.
What do you dislike about the product?
Can be difficult to navigate and easy to get lost.
What problems is the product solving and how is that benefiting you?
We are currently using it for Pipeline management and account and opportunity team management. Being able to keep track of who is working what deals and where they are is helpful


    Swathi N.

Great for Lead Nurturing, Needs Better De-Duplication

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Lead nurturing opportunity management and working through accounts contacts leads opportunities contracts territory management
What do you dislike about the product?
De-duplication can be more robust to identify the duplication of leads and contacts
What problems is the product solving and how is that benefiting you?
Account generation closing deals conversion of lead to accounts and contacts


    Nate A.

Boosted Pipeline Visibility and Streamlined Sales Processes

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I love that Salesforce Sales Cloud provides comprehensive visibility into our sales pipeline, which is crucial for our CROs to monitor pipeline status at any time. I appreciate how it streamlines our sales processes across the organization and integrates various teams and software offerings effectively.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I find that Salesforce Sales Cloud streamlines our sales process, enhancing pipeline visibility across teams and platforms, which is crucial for our business.