Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Salesforce Sales Cloud: A Complete Game-Changer for Our Sales Process
What do you like best about the product?
Salesforce Sales Cloud is complete for me and has been a total game changer in improving my team’s sales processes. It offers strong personalization, and it can be configured to work with countless third parties, which makes it easy to adapt to our needs.
What do you dislike about the product?
When you first start using it, it can feel overwhelming to figure out how to navigate the app, and it isn’t very intuitive at first. I’d like the initial experience to be more straightforward and easier to understand from the beginning.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is helping us track our sales more effectively. We have a clear grasp of what’s happening with our sales team, along with a complete set of tools and features that support our sellers and help them do their jobs better.
Single Source of Truth with AI-Powered Trends & Sales Forecasting
What do you like best about the product?
It pulls all your messy data together into one clean “single source of truth,” so you don’t have to waste time hunting down files. It also uses AI to automatically spot trends and forecast future sales, which saves you from having to build every report by hand.
What do you dislike about the product?
It has strict “governor limits” that can abruptly halt your work if you try to process too many records at once. The built-in reporting tools are often too clunky for deeper analysis, which ends up pushing you toward expensive add-ons just to get the clear insights you need.
What problems is the product solving and how is that benefiting you?
Problem it solves: It breaks down “data silos” by bringing together messy customer and sales information into one clean, reliable “single source of truth.”
How you benefit: You save hours of manual work because the AI automatically cleans up your data and helps surface important trends, so you can focus on what matters instead of chasing inconsistencies.
How you benefit: You save hours of manual work because the AI automatically cleans up your data and helps surface important trends, so you can focus on what matters instead of chasing inconsistencies.
Great Opportunity Display and Flexible Integrations
What do you like best about the product?
I really like how the app displays opps, and I also appreciate the integration options it offers with other tools.
What do you dislike about the product?
I’d like to have a link that takes me directly to our clients’ most recent agreement, instead of having to go into Opportunities every time.
What problems is the product solving and how is that benefiting you?
It saves me so much time when it comes to finding information about our clients. It also gives me a good idea of the other touchpoints someone else in the company has had with the same client.
Seamless Navigation Across SFDC Cloud Accounts, Contacts, and Opps
What do you like best about the product?
Love being able to easily go from account/contact/opp/etc with SFDC cloud
What do you dislike about the product?
Honestly nothing - its never buggy, it always works great
What problems is the product solving and how is that benefiting you?
Being able to easily jump between my opps and my accounts
Easy Reporting & Opportunity Tracking That Drives Revenue
What do you like best about the product?
Salesforce Sales Cloud is probably one of the best tools for sales professionals. It’s easy to create reports and opportunities, track progress, and ultimately help drive more revenue for your company.
What do you dislike about the product?
None yet in my opinion, everything is really smooth for me.
What problems is the product solving and how is that benefiting you?
With Sales Cloud, I can track every lead, activity, and opportunity in a single system. Follow-ups don’t get missed, the pipeline stays clear, and managers can see exactly where deals are getting stuck. For me, that translates into better organization, more accurate forecasting, and clearer priorities day to day.
Everything in One Place—Sales Work Made Easy
What do you like best about the product?
Everything is in one place, so sales work becomes easy and less confusing
What do you dislike about the product?
It feels a bit complex at first and takes time to learn
What problems is the product solving and how is that benefiting you?
It removes confusion by tracking leads, follow-ups, and deals automatically
Streamlines Sales with Clear Customer Insights and Automation
What do you like best about the product?
Gives a single, clear view of customers while automating routine sales tasks - making it easier for you to stay organized and close deals faster.
What do you dislike about the product?
It can feel complex and heavy at times, with a steep learning curve and more features than you actually need for day-to-day selling.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of scattered customer data, manual sales work, and limited visibility into the pipeline - benefiting you by keeping everything in one place, automating busywork, and giving you clearer insights so you can focus on closing deals faster and more predictably.
Effortless Project Tracking and Time Management with Salesforce
What do you like best about the product?
I really like about Salesforce on tracking my project and working hours. It makes my time management much easier because I can exactly see where every lead is in the pipeline. Having a single source of truth for our project milestones and team task help me/us stay organized and hit our deadlines consistently.
What do you dislike about the product?
Sometimes the project management interface feels a bit cluttered, which can make quick time management update like feel like a chore. There is a steep learning curve in setting up automated tracking and I wish the time logging features were a bit more intuitive for daily administrative tasks without needing so many clicks.
What problems is the product solving and how is that benefiting you?
It solves my problem by centralizing all my project tracking and communication into a single platform. This benefits my by improving my time management, as I no longer waste hours. With a real-time dashboard, I can visualize my project milestones clearly and focus my energy on high-priority tasks that drive results.
User-Friendly CRM with Real-Time Insights
What do you like best about the product?
I find Salesforce Sales Cloud easy to use and user-friendly, with a really integrated and unique interface. I like the user adaptability it offers. I also appreciate how it handles data, keeping it sorted and easily accessible, and it provides real-time insights into leader management.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud because it's easy to use, user-friendly, and provides an integrated interface. It organizes data well, allowing easy access and real-time insights into leader management.
Powerful Sales Management and Insightful Reporting
What do you like best about the product?
Salesforce Sales Cloud is highly powerful and flexible, with strong lead, opportunity, and pipeline management. Its reporting and dashboards provide deep visibility into sales performance, and the ecosystem of integrations and automations is a major strength.
What do you dislike about the product?
It has a steep learning curve and can feel complex for new users. Customization often requires admin expertise, and licensing and add-on costs can become expensive as usage scales.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of fragmented sales data and manual sales tracking by centralizing leads, accounts, opportunities, and activities in a single system. This improves visibility into the pipeline, enables more accurate forecasting, and standardizes sales processes. As a result, it helps prioritize the right deals, improves collaboration across teams, and drives more informed, data-driven sales decisions.
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