Squadcast
Squadcast Inc.External reviews
306 reviews
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Exquisite
What do you like best about the product?
The convenient dashboard layout made everything seem easy to access in one place.
What do you dislike about the product?
Not having a dark mode for the UI is a slight disappoint.
What problems is the product solving and how is that benefiting you?
Alerting individuals on the team
Great On-Call Toll
What do you like best about the product?
The ability to integrate with our bug reporting pipeline and notifying the on-call
What do you dislike about the product?
With linear we have to individually resolve the issues.
What problems is the product solving and how is that benefiting you?
Helps us be on top of our game while we are on-call.
Highly trustable tool.
What do you like best about the product?
Easy to use and understand. Easy to integrate with Jira. This tool came as a saviour as we wanted something trustable as soon as possible. The support team is readily available to solve any doubt.
What do you dislike about the product?
Nothing, as the tool itself, is easy to use. Everything is so great in it. Thanks to the support team, they are available any moment to help in case any assistance is required.
What problems is the product solving and how is that benefiting you?
It's an incident management system and an on-call feature that our team uses. Integration with Jira was straightforward, and the support person was there to help us understand the tool.
The Squadcast call alert is helping us to incidents on servers
What do you like best about the product?
The most helpful thing is we are getting alerts immediately on the server is down or any incident.
What do you dislike about the product?
Nothing to dislike about the squadcasr product.
What problems is the product solving and how is that benefiting you?
All production servers are down.
Good solution for alerting.
What do you like best about the product?
Being able to send alerts to multiple places is a good thing. Also, I can do tagging routing which is a great feature. Support service is also great.
What do you dislike about the product?
Nothing as of now to complain about. Hope this remains the same in the future too.
What problems is the product solving and how is that benefiting you?
Dynamic Tagging of alerts and routing them to a different teams and sources based on the tag.
Great solution. Helps us a lot.
What do you like best about the product?
Calls and text messages are delivered!
Team management is transparent.
Really enhoy that solution has free plan to test it.
Got payed plan for the whole team.
Like managed escalation matrix.
Team management is transparent.
Really enhoy that solution has free plan to test it.
Got payed plan for the whole team.
Like managed escalation matrix.
What do you dislike about the product?
Voice calls do not work with all telecoms.
What problems is the product solving and how is that benefiting you?
Alerts wakes my team up at any time. We get push notifications, text messages and calls when something happens.
Excellent incident monitoring tool - More helpful
What do you like best about the product?
I like the alerts, incident reporting, on-call support and update postmortem for each incident after fixed. If incidents occur, the alerts go to the respective domain developer via mail, sms or calls.
What do you dislike about the product?
I am using rollbar alerts in squadcast. If I resolved rollbar issues in squadcast same was not resolved in rollbar. But if I resolve in rollbar same is resolved in squadcast.
What problems is the product solving and how is that benefiting you?
The major problem I faced was if my sales were reduced, I would not know. But now squadcast alerts me by emails, sms or calls. Then I am immediately contacting the concerned developer to fix it.
Squadcast is a great incident management system for an evolving team
What do you like best about the product?
1) Decent Incident Management
2) Decent Mobile Apps which solve the purpose
3) Good Integrations with email, webhooks etc.
4) Decent On Call Escalation Policies
2) Decent Mobile Apps which solve the purpose
3) Good Integrations with email, webhooks etc.
4) Decent On Call Escalation Policies
What do you dislike about the product?
1) Mobile Apps can be a bit mature (iOS Only)
2) Webhook integration can be slightly dynamic and customizable
2) Webhook integration can be slightly dynamic and customizable
What problems is the product solving and how is that benefiting you?
We are an evolving team with evolving needs. Squadcast helps us in tracking and managing critical issues without breaching the deadline/timeline for the same. Overall project velocity is not impacted and correct stakeholders are escalated when needed
Very good value for money
What do you like best about the product?
Squadcast is easy to learn and very powerful. It offers a large number of integrations. The documentation is very well done, and the support is very responsive.
What do you dislike about the product?
Nothing yet! The problems encountered were quickly dealt with by their support.
What problems is the product solving and how is that benefiting you?
Squadcast allows us to centralize all our alerts, filter them and prioritize them. So we no longer get woken up for nothing.
No complaints from our DevOps team.
What do you like best about the product?
Squadcast has been a useful tool for application. We are a social media application so downtime is not ok. The best thing about this is the control it gives our DeveOps team. Not sure how it compares. but our DevOps team did a lot of research when picking SquadCast.
What do you dislike about the product?
The main issue is the cost per user. We would prefer payments on a enteprise plan. Also the UI was a bit hard to navigate and adding people was a bit tedious. Also might be a bit technically complex for a lot of our team.
What problems is the product solving and how is that benefiting you?
Squadcast allows us to ensure reliability in our operations. Since our users are on our app 24/7 we need to ensure constant reliability which Squadcast is able to provide.
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