Squadcast
Squadcast Inc.External reviews
306 reviews
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External reviews are not included in the AWS star rating for the product.
Great value product
What do you like best about the product?
The product is straightforward, easy to use, and self-decribing. I had very little trouble get my teams configured without professional services or any formalized training.
What do you dislike about the product?
There are a few little things that could stand improving. The ability to acknolwedge alerts via SMS would save a lot of duplicate calls/push notifications.
What problems is the product solving and how is that benefiting you?
Response to incidents and issues overnight used to be hit or miss if someone missed a text or a phone call. Now that each person in the escalation chain has their own communication preferences defined, we are consistently responding to incidents faster and minimizing production impact.
i like the scheduling part of sqadcast.
What do you like best about the product?
call and sms feature is pretty good for notifications
What do you dislike about the product?
in the beginning its hard to understand all features of swadcast
What problems is the product solving and how is that benefiting you?
we are having downtime in night time mostly because it was hard to monitor 24*7. with sqadcast it's automated
Great application for Strong SRE
What do you like best about the product?
Quite good application with a large number of integrations with alert sources very smooth integration, rules provides a lot of flexibility in routing, noise reduction, Severity tagging. Tool gives the capability for all SRE incident practices, really good postmortem support. The escalation matrix is quite flexible.
What do you dislike about the product?
image update in notes and postmortem lifecycle needs to be added
What problems is the product solving and how is that benefiting you?
Incidement managent, oncall, escalation, postmortem
Recommendations to others considering the product:
It is quite good application and it is in right direction for SRE team.
Simply to use and better option for work.
What do you like best about the product?
It has a better GUI interface and is simple to use for everyone. It has loving features for doing work properly.
What do you dislike about the product?
we cannot attach the screenshot or pic related to that alert.
What problems is the product solving and how is that benefiting you?
By Acknowledge the alerts go for analysis to that alerts and if it is needs to reassign to concern team then we assign that alert to a purticular team. we can open the Postmartem to that alerts as well.
Easy for End Users
What do you like best about the product?
I like that it is easy to set up the medium and frequency you would like to receive alerts. I like that you can set up individuals and a team through the app. It is also very user-friendly and is easy to explain to team members how to use it.
What do you dislike about the product?
I don't have any cons at this time. It is a very straightforward app.
What problems is the product solving and how is that benefiting you?
With Squadcast, we receive real-time alerts from our SIEM about our most important issues. Because these are sent via email and text, I never miss an issue and can respond in a timely manner. The app enables streamlining responding to potential threats.
Recommendations to others considering the product:
If you are looking for a user friendly threat alerting tool, this is it!
Best tool for the SRE operations
What do you like best about the product?
this will be best for SRE, direct integrated Notification and Ticketing
What do you dislike about the product?
UI is not simple; it requires lot of Color changes and integration
What problems is the product solving and how is that benefiting you?
SRE team Management and Notification
Smooth
What do you like best about the product?
The integration with other tools which allows us use a single tool for all alerts
What do you dislike about the product?
Inability to connect the on call calendar with like google calender
What problems is the product solving and how is that benefiting you?
Alerting and incidence management
Works like clockwork
What do you like best about the product?
Has been extremely reliable. Each time something on our platform goes wrong, we get an immediate mail, and in 2 minutes, get a phone call. How awesome is that? Plus, I can quickly acknowledge the issue through phone itself. I've actually acknowledged an issue once while I was driving, on Android Auto. How cool is that?
What do you dislike about the product?
Documentation could've been better. Had to reach out to the support team just to get a sense of how to integrate with our CI/CD.
What problems is the product solving and how is that benefiting you?
We've been trying to notify someone on our team each time there's a failed Kubernetes deployment. The failure could be due to anything - bad push, failed tests, infrastructure downtime, etc. This tool has made it really simple to notify the DevOps team.
Recommendations to others considering the product:
Fantastic product! A whole lot inexpensive than its competition
Best Incident Management Software
What do you like best about the product?
Complete and simple interface, with several visualization options, the graphics bring helpful informations which facilitates the incident management and allows to generate metrics in an easy way. Integration with other tools is simple and agile, I don't need to spend hours trying to configure.
The price is extremely affordable for what it offers.
The incident warning options are great and allow us to act freely, being able to configure individually for each user to use as they wish
The price is extremely affordable for what it offers.
The incident warning options are great and allow us to act freely, being able to configure individually for each user to use as they wish
What do you dislike about the product?
Schedule management is confusing, need facilitate the change assigned group (shifts). I felt a certain difficulty to adapt to the way the tool works.
I miss an exclusive dashboard for MTTA and MTTR, previously in other versions there was an exclusive graphic for this and it was better to visualize or pass on this information.
I think it would be nice to be able to create other dashboards, exclusive to the applications that are integrated with SquadCast. Exemple: dashboard only for Zabbix. Today I only have one filter.
In the mobile app I could bring only the visible alerts to which I am scheduled. It currently shows everyone, even not warning, is there.
I miss an exclusive dashboard for MTTA and MTTR, previously in other versions there was an exclusive graphic for this and it was better to visualize or pass on this information.
I think it would be nice to be able to create other dashboards, exclusive to the applications that are integrated with SquadCast. Exemple: dashboard only for Zabbix. Today I only have one filter.
In the mobile app I could bring only the visible alerts to which I am scheduled. It currently shows everyone, even not warning, is there.
What problems is the product solving and how is that benefiting you?
Squadcast helped me with Zabbix and NewRelic incident management. In addition, it supplied the demand for a tool to escalate and respond to incidents
Recommendations to others considering the product:
If you are looking for a complete tool with excellent support, fair price, several analysis options, and options, indeed SquadCast is for you
Squadcast performance review
What do you like best about the product?
Simple, reliable, high quality, and designed to avoid losing our content in the event of a lost connection. The user interface is also really nice, we can easily identify the monitoring status.
What do you dislike about the product?
None that I can see. The setup is just great.
What problems is the product solving and how is that benefiting you?
Monitoring our production servers and all the applications. Tracking SSL expiries monitoring CPU disk and memory usage of DEV, Stage, and PROD environments. Also used to monitoring the backup process running on our servers.
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