Reviews from AWS customer

5 AWS reviews

External reviews

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4-star reviews ( Show all reviews )

    Mohammed A.

Empowering Financial Transparency and Planning

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
IBM Apptio has been a game-changer in how we manage and analyze IT financials. As an Apptio admin and daily user, I’ve seen firsthand how it streamlines Technology Business Management (TBM) processes, enabling clearer visibility into cost structures, budgeting, and forecasting.
What do you dislike about the product?
UX !!!!!! Can't say any particular thing. But, the overall UX can be improved.
What problems is the product solving and how is that benefiting you?
Problems -

Lack of Financial Transparency in IT
Limited Visibility into Cloud Spend and Optimization
Fragmented Data Sources

Benefits
1) As an Apptio admin, I am able to configure and maintain models that support strategic decision-making. I can quickly generate insights for leadership, improving your impact and visibility within the organization.
2)Can generate insights for leadership, improving your impact and visibility within the organization.
3) supports my role in bridging finance and technology
4) Easy to manage the tool compared to managing multiple Power BI reports


    Honore M.

IBM Apptio os focused on processes and management tools, increasing service quality

  • September 07, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about the IMB Apptio solution is the support team, which has extensive knowledge of the product and its support type. with this tool, I can quickly address issues and business needs to drive the delivery of the best service to my clients.
What do you dislike about the product?
Although it is highly specialized and meets the most specific business needs, it is not suitable for those who need a more customized product.
What problems is the product solving and how is that benefiting you?
Organize and monitor leads, marketing campaigns, and their effectiveness. It's easy to use, offers extensive online help if you need it, and integrates with Microsoft applications.


    Deepak P.

Used to improve cost management

  • June 11, 2025
  • Review provided by G2

What do you like best about the product?
Very quick and easy to use tool, UI is very user friendly.
What do you dislike about the product?
nothing tool is up to mark and very easy to use.
What problems is the product solving and how is that benefiting you?
Helped to to analyze the cloud cost effectively


    Information Technology and Services

Best Tool for Technology Business Management

  • June 09, 2025
  • Review provided by G2

What do you like best about the product?
Integration of Business Leaders, Tech leaders and Finance leader, reports can be seen there as per their compatibility, and easy to implement reports for IT related stuff
What do you dislike about the product?
Nothing from my side but sometime Apptio lags in Production
What problems is the product solving and how is that benefiting you?
By combining various leaders on one plate, it is easy make decision and quick to make decisions


    Lucas S.

Apptio has been great in give us the visibility of our cloud environment

  • June 06, 2025
  • Review provided by G2

What do you like best about the product?
It’s an intuitive platform. After just a few days of using it, you can gain a variety of insights into your environment
What do you dislike about the product?
There are integration gaps between the modules. For instance, cost sharing isn’t supported within the plan dimensions, making information management more challenging.
What problems is the product solving and how is that benefiting you?
Apptio gave us the capacity to analyze our cloud cost in detail.


    Financial Services

IBM apptio for cloud spending

  • June 06, 2025
  • Review provided by G2

What do you like best about the product?
It helps to bring IT cost transparency for our cloud resources providing deep analytics and dashboarding which helps us keep track and report on excessive cost spending
What do you dislike about the product?
Often processes data in batches , not real time
What problems is the product solving and how is that benefiting you?
Cloud spending and transparency on cloud costs on different resources


    Financial Services

Great IT Financial Managment Solution

  • June 06, 2025
  • Review provided by G2

What do you like best about the product?
Easy to integrate many data sources. User friendly interface that allows scenario modeling (very useful for upper management discussions). Sophisticated dashboard and reporting functionalities that allow for customize reporting. Great support by vendor provided with regards to training users.
What do you dislike about the product?
Initial set up required significant commitment in terms of time spent mapping and cleaning up data sources. Fees can be steep (licensing and ongoing service fees)
What problems is the product solving and how is that benefiting you?
We utilize Apptio to manage and justify IT budgets and upcoming projects. It helped us identify the best value for our tech dollars spent.


    Financial Services

It's a powerful tool for cost transparency and industrial accounting purposes

  • June 06, 2025
  • Review provided by G2

What do you like best about the product?
The possibility to drill down a big amount of details
The possibility to monitor costs and adjust fallouts with append data
The flexibility in the usability because it allows you to modify the reports provided and to configure newer ones
What do you dislike about the product?
it is not easy to configure the product, and we needed the help of a system configurator provider to help us tu settle the configuration and provide application maintenance services
What problems is the product solving and how is that benefiting you?
It has decreased the effort to extract all the data needed for benchmarking purposes, after adding some additional details, such as project, cost pool and subpool, industrial accounting product and subtower element to the IT Tower report collection
It has helped to allocate the infrastructure cost needed by applications and view a full cost for the services provided by our enterprise
It has helped in the analysis of costs and obtain data for business case purposes


    Julio P.

Very dedicated to IT Business, with transparency and accuracy

  • June 06, 2025
  • Review provided by G2

What do you like best about the product?
Very accurate and transparency for IT business financials
What do you dislike about the product?
I have nothing to point out in this matter
What problems is the product solving and how is that benefiting you?
Businees Unit allocation costs,


    Pharmaceuticals

Good as of now, but would need more improvements

  • June 06, 2025
  • Review provided by G2

What do you like best about the product?
1. Ability to pull up information on the go
2. Ability to build custom dashboards
3. Support is very responsive
What do you dislike about the product?
There are no downsides as such.
Few recommendations I have include - Modules need to be built full fledged. Some pieces appear missing - but i know Apptio is trying their best to include those in upcoming launches.
What problems is the product solving and how is that benefiting you?
Running FinOps Operations