IBM Apptio Costing and Planning

What do you like best about the product?

Clear structure to allocate cost. Easy to set up and maintain.

What do you dislike about the product?

Currently reporting studio looks old and not very user friendly. Looking forward to the new version.

What problems is the product solving and how is that benefiting you?

Help to show true cost for each application and service provided

What do you like best about the product?

They provide clear cost transparency for technology services, which makes it easier to understand what you’re paying for and why. They also deliver insightful reports that help make sense of the details and support better decisions.

What do you dislike about the product?

Sometimes the dashboard isn’t easy to navigate or understand, and it requires fairly deep knowledge to use effectively.

What problems is the product solving and how is that benefiting you?

It provides a charge-out bill to the business for the technology services they consume.

What do you like best about the product?

Provides the transparency tech companies need. Great functional capabilities

What do you dislike about the product?

Not perfect from usability standpoint, can be difficult to navigate for users that don’t use regularly

What problems is the product solving and how is that benefiting you?

Business transparency for consumption and total cost of ownership for services

What do you like best about the product?

How seamless the experience is, end user friendly experience and the visibility and the IBM project team.

What do you dislike about the product?

Some limitations on being able to configure emails

What problems is the product solving and how is that benefiting you?

Visibility

What do you like best about the product?

Adopts TBM framework and manages all data for costing forecasting budgeting and showback in the one spot

What do you dislike about the product?

A lot of views and reports to get across

What problems is the product solving and how is that benefiting you?

Providing TCO and greater Tech cost granularity

What do you like best about the product?

It’s easy for our stakeholders to use, and it helps improve their financial literacy. It also provides clearer visibility into costs.

What do you dislike about the product?

Not downsides but takes some time to learn and be trained on. Practice makes perfect

What problems is the product solving and how is that benefiting you?

Cost granularity. Improved financial forecasting. All in one place

What do you like best about the product?

Bill of IT and TCO and the use of tbm taxonomy

What do you dislike about the product?

Not enough training of new products and understanding transition of new products

What problems is the product solving and how is that benefiting you?

More features in adding real time reporting in planning

What do you like best about the product?

iBM apptio helps finops center of excellence team to find a cost at Total cost ownership level and in APAC conference I do understand AI feature has been released for Apptio which is a addon for non executive users.

What do you dislike about the product?

It relies on IBM Cloudability tool, it is good to have cloud cost explorer metrics can also be enabled in Apptio itself, so it will become a one stop tool for all the users in the organisation to make use of it

What problems is the product solving and how is that benefiting you?

It helps the organisation to forecast the cost and also gives the value on the cost realisation, it also helps executives to find the cost at the TCO level

What do you like best about the product?

Transparency of cost allocation, useability

What do you dislike about the product?

There is a bit of a learning curve associated.

What problems is the product solving and how is that benefiting you?

Clarity of cost allocation of IT costs

I mainly use Apptio Costing for app management with cloud computing, whereby it helps me integrate Apptio Costing into the cloud so I can see proper visibility into my cloud costs anytime from Apptio Costing dashboard.

A quick specific example of how I use Apptio Costing for cloud visibility in my daily work is the integration of Apptio Costing into AWS that gives me proper visibility of how my usage on the cloud is with Apptio Costing and AWS, which does not require me to log into AWS. I can just get those reports from Apptio Costing. That saves me a lot of time to understand exactly what features I get billed for and how to prevent higher costs on the cloud.

My best feature of Apptio Costing is straightforward integration with AWS, Google Cloud, and Microsoft Azure. That makes it so easy to connect Apptio Costing with those cloud tools so I can see proper cost management from Apptio Costing.

The setup for these integrations with AWS, Google Cloud, and Azure is straightforward. I just need to log in from Apptio Costing, then connect to any cloud tool. The setup was straightforward.

Apptio Costing has positively impacted my team and organization by reducing a lot of time. For example, I am able to have clear visibility into the cloud costs from Apptio Costing. It does not require me to switch multiple tabs to see exactly what is happening, and I am able to detect which features I am using on the cloud and which I am not using. For example, with AWS Amazon Web Services, there are other features such as Lambda and EC2 that we were having multiple instances of and were not using. Apptio Costing was able to tell us exactly that we do not need those features and the budget was reduced.

I think Apptio Costing needs to improve in the API integration. The API sometimes requires a lot of technical requirements for integration if you are not a developer. You need to have a software engineer. I think they need to make it so easy for anyone regardless of technical background to integrate Apptio Costing into any cloud tool.

Lastly, I would love to see them improve the visual analytics dashboards. They do take a lot of time to refresh data, so you can be delayed in seeing data in real-time.

I have been working in my current field for five years.

Apptio Costing is stable.

The scalability of Apptio Costing is good. I have not seen it in any downtime, regardless of how many users we have.

Customer support for Apptio Costing is very responsive to technical questions. They can respond on live chat and in tickets. I would give them ten out of ten.

I did not evaluate other options before choosing Apptio Costing.

The setup for these integrations with AWS, Google Cloud, and Azure is straightforward. I just need to log in from Apptio Costing, then connect to any cloud tool. The setup was straightforward.

I have seen a reduction in time by fifteen percent, and I have also seen cost savings of thirty percent since using Apptio Costing.

The experience with pricing, setup cost, and licensing was straightforward, and I found the pricing to be more affordable, especially depending on the features that Apptio Costing provides.

The accuracy and reliability of output from Apptio Costing can be relied on because the outputs are very easy to understand and they have natural language.

Apptio Costing is easy to manage, especially if you want to manage different cloud platforms, for example, AWS, Microsoft Azure, or Google Cloud. It is easy to integrate Apptio Costing and have proper visibility into cost management. I would recommend it. I gave this product a perfect rating of ten out of ten.

Hybrid Cloud

Amazon Web Services (AWS)