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IBM Apptio Costing and Planning
IBM Costing and Planning unlocks the resources to accelerate business strategies by streamlining applications and operations and deepens business unit partnerships with a collaborative approach to investments.
Reviews (212)
Financial Services
Enable Cost Transparency and Enhance Insights for Better Decisions
Reviewed on Sep 01, 2026
Review provided by G2
What do you like best about the product?
Enable cost transparency and enhance insights for decision making
What do you dislike about the product?
Not much to dislike about the product. If there has to be one, it’s the challenge to adopt of OOB report without any customisation.
What problems is the product solving and how is that benefiting you?
It provides a defensible way to connect technology and business in the same conversation. It supports decision-making for things like migration or lifecycle business cases, process changes to reduce technology usage, and the decommissioning of retired applications.
Lin K.
Clear Cost Allocation with a Well-Structured Setup
Reviewed on Aug 13, 2026
Review provided by G2
What do you like best about the product?
Clear structure to allocate cost. Easy to set up and maintain.
What do you dislike about the product?
Currently reporting studio looks old and not very user friendly. Looking forward to the new version.
What problems is the product solving and how is that benefiting you?
Help to show true cost for each application and service provided
Banking
Clear Cost Transparency and Insightful Reports for Smarter Decisions
Reviewed on Aug 13, 2026
Review provided by G2
What do you like best about the product?
They provide clear cost transparency for technology services, which makes it easier to understand what you’re paying for and why. They also deliver insightful reports that help make sense of the details and support better decisions.
What do you dislike about the product?
Sometimes the dashboard isn’t easy to navigate or understand, and it requires fairly deep knowledge to use effectively.
What problems is the product solving and how is that benefiting you?
It provides a charge-out bill to the business for the technology services they consume.
James D.
Great Transparency and Powerful Functional Capabilities
Reviewed on Aug 13, 2026
Review provided by G2
What do you like best about the product?
Provides the transparency tech companies need. Great functional capabilities
What do you dislike about the product?
Not perfect from usability standpoint, can be difficult to navigate for users that don’t use regularly
What problems is the product solving and how is that benefiting you?
Business transparency for consumption and total cost of ownership for services
Tashmim M.
Seamless, User-Friendly Experience with Great Visibility and IBM Project Team
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
How seamless the experience is, end user friendly experience and the visibility and the IBM project team.
What do you dislike about the product?
Some limitations on being able to configure emails
What problems is the product solving and how is that benefiting you?
Visibility
Financial Services
All-in-One TBM Platform for Costing, Forecasting, Budgeting, and Showback
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
Adopts TBM framework and manages all data for costing forecasting budgeting and showback in the one spot
What do you dislike about the product?
A lot of views and reports to get across
What problems is the product solving and how is that benefiting you?
Providing TCO and greater Tech cost granularity
Vivian N.
Easy for Stakeholders, Boosts Financial Literacy and Cost Visibility
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
It’s easy for our stakeholders to use, and it helps improve their financial literacy. It also provides clearer visibility into costs.
What do you dislike about the product?
Not downsides but takes some time to learn and be trained on. Practice makes perfect
What problems is the product solving and how is that benefiting you?
Cost granularity. Improved financial forecasting. All in one place
Accounting
Clear IT Bill and TCO Insights
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
Bill of IT and TCO and the use of tbm taxonomy
What do you dislike about the product?
Not enough training of new products and understanding transition of new products
What problems is the product solving and how is that benefiting you?
More features in adding real time reporting in planning
Computer Software
IBM Apptio Helps Track Total Cost of Ownership for FinOps
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
iBM apptio helps finops center of excellence team to find a cost at Total cost ownership level and in APAC conference I do understand AI feature has been released for Apptio which is a addon for non executive users.
What do you dislike about the product?
It relies on IBM Cloudability tool, it is good to have cloud cost explorer metrics can also be enabled in Apptio itself, so it will become a one stop tool for all the users in the organisation to make use of it
What problems is the product solving and how is that benefiting you?
It helps the organisation to forecast the cost and also gives the value on the cost realisation, it also helps executives to find the cost at the TCO level
Insurance
Transparent Reporting and Easy to Use
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
Transparency of cost allocation, useability
What do you dislike about the product?
There is a bit of a learning curve associated.
What problems is the product solving and how is that benefiting you?
Clarity of cost allocation of IT costs