Embedded Integrations Platform as a Service (iPaaS)
Workato, Inc.External reviews
763 reviews
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External reviews are not included in the AWS star rating for the product.
Outstanding AI Support, Helpful Documentation, Cool Human Behind All Of It!
What do you like best about the product?
Their AI help bot is one of the best I have used so far; they don't just ingest the knowledge base and call it a day, but it could actually troubleshoot your problem and guide you to where you want to be. If that does not work, there are always human customer support too; they are awesome. Easy, not super easy to use, but everything has been documented, just follow the document and you will be fine
What do you dislike about the product?
The only downside is it is still a growing product, so sometimes there is a feature that you want that is not available right away.
What problems is the product solving and how is that benefiting you?
integration, a centralized hub for different systems
Powerful iPaaS with Strong Automation Capabilities
What do you like best about the product?
What I like best about Workato is its low-code, recipe-based approach, which significantly reduces the time and effort required to build and maintain integrations. The platform strikes a good balance between ease of use and flexibility, allowing both functional consultants and technical teams to collaborate effectively. The wide range of prebuilt connectors, strong error handling, and clear job monitoring make it well-suited for enterprise environments like HCM and ATS ecosystems.
What do you dislike about the product?
While Workato is powerful, debugging complex recipes can sometimes be challenging, especially when dealing with large payloads or multi-step logic. Additionally, certain advanced use cases still require a deeper technical understanding, which can reduce the “no-code” promise for less experienced users. Improved visibility into data transformations and clearer error messages would further enhance the experience.
What problems is the product solving and how is that benefiting you?
Workato solves the problem of connecting multiple systems reliably without heavy custom development. In an integration-heavy environment, it helps standardize data flows, automate repetitive processes, and reduce dependency on custom scripts or point-to-point integrations. This benefits us by speeding up implementations, improving data consistency across platforms, and reducing long-term maintenance effort, allowing teams to focus more on delivering business value rather than managing integrations.
Effortless Automation with Seamless Integration
What do you like best about the product?
I love that Workato is hassle-free, as it reduces manual work and increases efficiency. It helps reduce manhours, ensure accuracy and consistency. Workato has been a great partner and their solutions work well. I also appreciate that Workato can integrate with most, if not all tools/software, and we have used it to integrate with SAP and other systems. The team at Workato made the initial setup super easy for us.
What do you dislike about the product?
It is wonderful, no negative comments.
What problems is the product solving and how is that benefiting you?
I use Workato to make processes easier with fewer touchpoints and more automation. It reduces manual work, increases efficiency, and ensures accuracy and consistency. Plus, it integrates with most, if not all, tools such as SAP.
Versatile Automation Tool with Stellar Support
What do you like best about the product?
I like that Workato is lightweight and very easy to use with its low/no-code platform. The support system to get things done is very impressive, whether it’s an agent or the support team from the product. Their extensive library of prebuilt connectors and recipes is also highly effective, and it was very easy to set up.
What do you dislike about the product?
Connections debugging and logging could be improved.
What problems is the product solving and how is that benefiting you?
I use Workato to automate daily tasks and integrate systems, solving mundane process challenges effectively.
Seamless Integrations with Excellent Support Resources
What do you like best about the product?
I love the user-friendly UI of Workato and all the helpful content in the Library, which makes using it much easier. The content Library with existing recipes is extremely helpful as it provides examples to work from. Workato Academy is also very helpful as it provides courses on everything that you can use Workato for. This guidance helps in understanding the product better. The initial setup of Workato was very easy, thanks to the training courses they provide.
What do you dislike about the product?
I think that they could add little hints when creating recipes about functions or more details about the functions in the recipe.
What problems is the product solving and how is that benefiting you?
I use Workato for creating integrations with other software, solving disconnect issues between platforms and allowing seamless integrations.
Easy to use automation for integrating emails and cloud services
What do you like best about the product?
What I like best about Workato is its automation capability and how easily it can be configured with tools like Outlook, AWS SQS, and other systems. It simplifies integrations and reduces a lot of manual effort.
What do you dislike about the product?
What I dislike about Workato is the limited visibility into logs when an error occurs. There should be an easier way to view detailed error logs directly within Workato, instead of having to contact the Workato support team to understand what went wrong.
What problems is the product solving and how is that benefiting you?
Workato solves the problem of integrating different systems without heavy custom code. It helps by connecting our Outlook email distribution lists and automatically sending the extracted data to AWS for further processing, which saves time, reduces manual work, and improves reliability.
Great iPaaS solution
What do you like best about the product?
Workato makes it super easy to get integrations up and running
What do you dislike about the product?
When rerunning jobs, it would be easier to have more ability to manipulate data as sometimes rerunning cannot be done with certain conditions/triggers.
What problems is the product solving and how is that benefiting you?
Makes it easy to have different systems 'talk to each other'
Effortless Automation That Outshines the Competition
What do you like best about the product?
It helps in automation process easier compared to the technology emerging out there in the real world.
What do you dislike about the product?
Nothing, it is just fine and efficient to automate the process.
What problems is the product solving and how is that benefiting you?
Automation of process by creating a recipe in the platform rather than going through a long process.
Best Tool for Seamless HRMS Integration
What do you like best about the product?
Best tool for multiple HRMS integration, also i like the developer mode which helps me test with my dev environments
What do you dislike about the product?
Nothing as of now if i will have, I will add it later
What problems is the product solving and how is that benefiting you?
Connector between different HRMS systems
Effortless and User-Friendly Experience
What do you like best about the product?
Very simple and easy to work with. Very good tool!
What do you dislike about the product?
At the moment, nothing. The system works well for me, and everything is fine.
What problems is the product solving and how is that benefiting you?
Connecting CRM data with internal tools to facilitated different workflows for teams.
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