Embedded Integrations Platform as a Service (iPaaS)
Workato, Inc.External reviews
665 reviews
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External reviews are not included in the AWS star rating for the product.
Super Easy to Use and Incredibly Helpful Platform
What do you like best about the product?
Workato is super easy to use. Their team has been a great help in enabling us on the platform and it has been a big part of our integratoin efforts. The platform is super capable and is a big help!
What do you dislike about the product?
We would love if there were more native connectors to many up and coming software products. Luckily, Workato provides solutions to still be able to utilize them in workflows.
What problems is the product solving and how is that benefiting you?
Workato is solving a major problem for us where many of our integrations were siloed. We use Salesforce as our central product so being able to plug in play with a variety of products has been a huge value add.
Efficient Integrations with Room for Simpler Data Handling
What do you like best about the product?
I appreciate Workato for its robust capability to integrate with a variety of third-party applications, which significantly enhances my workflow. The feature I particularly admire is the ease with which I can set up daily triggers. This functionality is crucial to my daily tasks, allowing me to automate processes efficiently, such as triggering an API call to fetch data and subsequently transferring it to a database. This automation saves me time and effort, enhancing my productivity and ensuring my tasks run smoothly. Additionally, based on my experiences, I find Workato to be user-friendly for new team members who weren't involved in the initial setup, allowing them to adapt quickly and contribute effectively.
What do you dislike about the product?
I find it challenging to create data pills in Workato. Sometimes, when dealing with JSON responses formatted in an array, it can be difficult to intuitively create the necessary list data pill.
What problems is the product solving and how is that benefiting you?
I use Workato for seamless integrations, automating daily tasks like triggering API calls and updating databases, which significantly enhances efficiency.
Effortless Integrations and Automation with User-Friendly Workflow Builder
What do you like best about the product?
Workato makes complex integrations simple with a very user-friendly workflow builder. I really like how fast we can connect different systems and automate processes without heavy coding. The documentation and community resources are also very helpful for learning and troubleshooting.
What do you dislike about the product?
Some features require deeper experience to configure, especially advanced API and authentication setups. The error messages could sometimes provide clearer guidance. But overall, the platform continues to improve.
What problems is the product solving and how is that benefiting you?
Workato helps integrate Sitecore XM Cloud and other enterprise systems efficiently. It reduces manual work, improves data flow, and speeds up automation development. Instead of spending days writing code for APIs, we can build and deploy workflows much faster, which helps our team deliver features quickly and reliably.
Versatile Automation with Stellar Support
What do you like best about the product?
I love Workato's versatility in handling all types of data and appreciate the high number of connectors it offers. The ability to build custom connectors further enhances its adaptability for our needs. The real-time support is immensely valuable, both AI and human, as it provides essential assistance during our solution-building processes. Moreover, Workato's team demonstrates a great culture and a genuine passion for their product, which positively influences their interactions and assistance with customers. The company's proactive engagement during our setup phase, through regular meetings, ensured we remained aligned and successful in our implementation journey.
What do you dislike about the product?
I find some of the AI assistance in the recipe builds, particularly around the formula syntax, could be improved for those of us without extensive experience in Ruby or Python.
What problems is the product solving and how is that benefiting you?
I use Workato to automate sales and customer onboarding processes, manage legal documentation, and enhance KYC verifications. It integrates various software platforms seamlessly and processes customer integrations efficiently. The platform’s versatility with data and customizable connectors greatly benefit our operations.
Robust Integrations and Flexibility, But Room for Improvement
What do you like best about the product?
Strong integration library and connectors. Works with many popular apps. Low code/no code approach. Offers governance, security, hybrid options, which matter for larger organisations. Beyond simple “if this then that”, it can embed AI, handle data orchestration, decision logic, etc.
What do you dislike about the product?
It’s expensive for smaller teams or heavy usage; pricing isn’t always transparent. Though low code, some advanced workflows or integrations still require technical expertise. There are few occasional performance or scaling issues, especially in complex data loads.Because we build on their “recipes” and connectors, moving off or switching platforms may be harder.
What problems is the product solving and how is that benefiting you?
It helps us connect different apps, systems and data & automate workflows between them, so no need to manually move data, write glue code, or rely on lots of one off scripts.
Useful Automation with Frustrating Limitations
What do you like best about the product?
I really appreciate Workato's ability to run short, uncomplicated Python scripts (without the ability to download packages). This feature significantly simplifies workflow compared to relying solely on commonly used functions, making my tasks much easier. The capacity to manipulate data frames directly and efficiently eliminates the need to spend extra time on data aggregation or filtering, streamlining my operations and enhancing productivity.
What do you dislike about the product?
I find that iteration doesn't work smoothly in Workato, which can disrupt the flow of automations. The full output being clipped is another frustrating limitation, as it prevents me from accessing all the data I need for comprehensive analysis. Additionally, I encounter many bugs frequently, which adds to the frustration. The way folder names are related to roles feels restrictive and not intuitive. Overall, my experience working with Workato is less favorable compared to Make.com, which I previously used. The initial setup was also challenging; single sign-on (SSO) didn't function initially, leading to numerous try-outs and migration issues. also, their internal debugger doesn't work all the time.
What problems is the product solving and how is that benefiting you?
I use Workato for automations and integrations, simplifying app combinations and data manipulation without manual data aggregation or filtering.
Workato, a secure and accessible platform for unifying and automating work operations.
What do you like best about the product?
Workato is an excellent work system for improving the performance of your technical operations by unifying and automating all your virtual operations.
In addition, Workato allows you to improve the performance of each of your work processes, boosting your work systems and renewing all your business strategies.
In addition, Workato allows you to improve the performance of each of your work processes, boosting your work systems and renewing all your business strategies.
What do you dislike about the product?
I have nothing bad to say about Workato's virtual features and resources, I am satisfied with each of its virtual work features.
What problems is the product solving and how is that benefiting you?
Workato has allowed me to successfully renew all my virtual work processes to obtain better results, facilitating the automation of my tasks and unifying all my operations with those of my work team.
Workato: the most efficient system for increasing your business productivity.
What do you like best about the product?
Workato is a reliable and advanced system that offers the most efficient digital resources to quickly increase your work productivity rates, facilitating the automation of workflows and processes.
In addition, Workato stands out for the compatibility and digital integration of all its functions, allowing for rapid adoption of its work elements into each of your work applications.
In addition, Workato stands out for the compatibility and digital integration of all its functions, allowing for rapid adoption of its work elements into each of your work applications.
What do you dislike about the product?
I am satisfied with Workato's digital features and resources, I think it is a high performance technical system that facilitates the execution of my technical operations.
What problems is the product solving and how is that benefiting you?
Workato has allowed me to advance my professional career by offering me better results for each of my work activities, automating repetitive work processes and improving the final results of all my professional projects.
Simple and Supportive, But Needs Better Error Info
What do you like best about the product?
Its simpleness, support level and availability
What do you dislike about the product?
Not enough information for recipe errors
What problems is the product solving and how is that benefiting you?
Integration between multi platforms and app
Effortless Automation and Seamless Integration with Workato
What do you like best about the product?
1. “It’s easy to use and connects all our systems seamlessly.”
2. “Powerful automation without needing heavy coding.”
3. “Great for streamlining workflows and saving time.”
4. “Simple interface, strong integrations, and reliable performance.”
5. “Makes complex business processes run effortlessly.”
2. “Powerful automation without needing heavy coding.”
3. “Great for streamlining workflows and saving time.”
4. “Simple interface, strong integrations, and reliable performance.”
5. “Makes complex business processes run effortlessly.”
What do you dislike about the product?
There is not anything to dislike about workato
What problems is the product solving and how is that benefiting you?
connecting the netsuite and saleforce api and making etl and loading data into sql server on Prem!
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