Embedded Integrations Platform as a Service (iPaaS)
Workato, Inc.External reviews
756 reviews
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Automation & Integrations makes life easier with Workato
What do you like best about the product?
The look and feel and usage of the platform. Easy to connect to other applications without skipping the setting up of connections.
Easier to use then other IPAAS or middleware platforms.
Simple way of using chat for support
Easier to use then other IPAAS or middleware platforms.
Simple way of using chat for support
What do you dislike about the product?
Documentation for specific coding issues or applications is missing or could be improved.
What problems is the product solving and how is that benefiting you?
Making more usage of API's for lot's of applications and retrieving data from other applications/clouds in easier solutions then traditional middleware
Reliable integration and automation platform
What do you like best about the product?
Quick ramp up time
no learning curve for teams
Vast connector ecosystem
Logging and security features
library of reusable integrations
platform uptime
Support
no learning curve for teams
Vast connector ecosystem
Logging and security features
library of reusable integrations
platform uptime
Support
What do you dislike about the product?
I have been using workato for the last 3 years, I think having more resources allocated to supporting strategic accounts might go a long way.
What problems is the product solving and how is that benefiting you?
Unification of fragmented business system
Hire to retire systems automation
Slack bots
Order to pay automation
Lots of custom automation with internal systems.
Hire to retire systems automation
Slack bots
Order to pay automation
Lots of custom automation with internal systems.
Recommendations to others considering the product:
Workato allowed companies to automate process very quickly and easily
Workato is easy to use and helped us deliver quality integrations and automations in short time.
What do you like best about the product?
Easy to learn, great support, active community.
What do you dislike about the product?
Build for SaaS world, lack some features for ETL Implementations.
What problems is the product solving and how is that benefiting you?
De-couple our core product from our back-office services.
Recommendations to others considering the product:
Workato's connector SDK is a game-changer.
The easiest way to build integrations and workflows for your business
What do you like best about the product?
Really fast and easy to build and manage integrations
Goes beyond integration, enables you to build workflows with clicks and drag/drop
Workbot is a game-changer. Now I can do things from Slack that I could not before.
Goes beyond integration, enables you to build workflows with clicks and drag/drop
Workbot is a game-changer. Now I can do things from Slack that I could not before.
What do you dislike about the product?
Documentation can be improved with more specific examples
What problems is the product solving and how is that benefiting you?
Customer 360 across all our apps and database. This has significantly improved our
overall customer experience and decision making
overall customer experience and decision making
Fast and reliable integrations with Workato
What do you like best about the product?
Ease of use, API-Management, ELT/ETL capabilities, browser-based, fast learning curve.
JSON logs are documenting every step so you can trackback every activity, including its content.
Comfortable Monitoring, secure on-premise connectivity
JSON logs are documenting every step so you can trackback every activity, including its content.
Comfortable Monitoring, secure on-premise connectivity
What do you dislike about the product?
Documentation needs improvement.
In the eventual case, you need to code complex things, there are limitations
In the eventual case, you need to code complex things, there are limitations
What problems is the product solving and how is that benefiting you?
We integrate systems that were not able to communicate with each other and partly use the API-option to avoid scheduled batching if possible.
The development of intermediate integrations can be done very quickly.
We don't have to take care of Infrastructure since it's managed.
Reduced sync-time between operational systems and increased stability and reliability of the data flows
The development of intermediate integrations can be done very quickly.
We don't have to take care of Infrastructure since it's managed.
Reduced sync-time between operational systems and increased stability and reliability of the data flows
Recommendations to others considering the product:
Define a potential use case, do a POC with it and you'll see how fast you move ahead
Workato, the Superman of SaaS
What do you like best about the product?
Workato's easy-to-use API and VAST library of connections make this my favorite iPass by far. I've worked in Sytems/Integration deployment for years and it usually takes a village to create and validate an enterprise-level integration. Workato lets me create functionality in minutes which makes for happy end users and a happy Admin.
What do you dislike about the product?
The only thing I "dislike" is the level of complexity it takes to create a Custom Connector. I would love if there was a better "Wizard" to help guide me through the process better. The current "wizard" isn't all that helpful.
What problems is the product solving and how is that benefiting you?
Scalability. We are growing rapidly, and this tool has enabled us to maintain our lean IT Team while deploying integrations and saving time across the company.
A True Partner for Embedded Solutions
What do you like best about the product?
The platform is lightweight from a UI point of view while still being incredibly powerful. As a software provider, I'm extremely impressed by this balance. The most important takeaway is that I have complete confidence that I can deliver on my customers' requirements, allowing me to sell with confidence. Moreover, the level of service and client care that I've experienced throughout the entire client lifecycle is beyond compare. The sales experience not only informed me, but also guided me towards understanding the best practices of my peers. I was very refreshed to have Rodrigo challenge me where appropriate and have the depth of knowledge to give me the confidence that they weren't selling me a product, Workato was partnering with my firm on a strategic level. Since the sales process, the team that has supported me combine a high degree of competence with responsiveness & reliability.
I'm not sure which I could recommend higher, the team or the platform.
I'm not sure which I could recommend higher, the team or the platform.
What do you dislike about the product?
The debugger console is sometimes unclear, though that is dependent on the API's of the systems integrated.
What problems is the product solving and how is that benefiting you?
We're integrating our platform with all the other 3rd party systems our clients use. Benefits are growing each day, but we're growing NRR and improving stickiness of existing client base.
Recommendations to others considering the product:
I surveyed the market of competitors for 6 months, save yourself the time and start here.
Powerful, easy to navigate solution.
What do you like best about the product?
I've tried a number of IPaSS products and Workato is by far the most powerful and easy to use.
What do you dislike about the product?
There are a lot of cool feature releases. I'd like to stay better on top of them... but that's really on me.
What problems is the product solving and how is that benefiting you?
Data manipulation and extraction is easy in workato. It allows me to do developer work without a developer. .
Highly Recommend, Incredibly Powerful Platform
What do you like best about the product?
- It does what it's supposed to do!!!
- Love how we can configure the job history output to see which jobs were successful/failed
- Error handling and monitoring capabilities are excellent, allows users to troubleshoot and resolve issues quickly
- Endless possibilities to easily connect third-party applications, which empowers users that don't necessarily sit in a technical organization to build seemingly complex automated processes
- Love how we can configure the job history output to see which jobs were successful/failed
- Error handling and monitoring capabilities are excellent, allows users to troubleshoot and resolve issues quickly
- Endless possibilities to easily connect third-party applications, which empowers users that don't necessarily sit in a technical organization to build seemingly complex automated processes
What do you dislike about the product?
- Possible steep learning curve. Users of Workato should have at least some understanding of databases, understand data types, and have explicit goals around what issues you'll be using to solve using Workato. While it was pretty intuitive for me to use the platform, there is a bit of a learning curve for folks who are not familiar with using APIs. Without this background, business users might find Workato a little too complicated and a lot more difficult/complex.
What problems is the product solving and how is that benefiting you?
- Our go-to-market organization (sales/marketing/success) had several JIRA tickets outstanding with our engineering team for over nine months. Workato allowed the GTM organization to resolve and close out these long-standing tickets quickly.
- Many of our previous data pipelines were created by folks that are no longer at the company. Workato enabled the GTM / Business Operations teams to quickly re-establish these pipelines to ensure no downtime on downstream activities that impacted our sales teams.
- Workato allows us to have more control over the data going between different applications without the need to rely on data engineers to both build and maintain these pipelines.
- Many of our previous data pipelines were created by folks that are no longer at the company. Workato enabled the GTM / Business Operations teams to quickly re-establish these pipelines to ensure no downtime on downstream activities that impacted our sales teams.
- Workato allows us to have more control over the data going between different applications without the need to rely on data engineers to both build and maintain these pipelines.
Recommendations to others considering the product:
Be clear about how you will use Workato to achieve your objectives!! This includes:
- be explicit about the columns/tables that will be utilized in your recipes
- determine how often does this data need to be updated
- understand how your table structures are setup internally
These tips will help go a long way in quickly realizing the value of Workato!
- be explicit about the columns/tables that will be utilized in your recipes
- determine how often does this data need to be updated
- understand how your table structures are setup internally
These tips will help go a long way in quickly realizing the value of Workato!
Workato: Bridging Processes and making Users happy!
What do you like best about the product?
Ease of creating Recipes.
Being able to connect systems together.
Being able to connect systems together.
What do you dislike about the product?
Resetting my connection every morning due to Microsoft single sign on.
What problems is the product solving and how is that benefiting you?
We are uploading emails to our workflow in Quickbase. We are also using it to bridge SAP and Quickbase.
Recommendations to others considering the product:
The Support Team is great to work with, especially if you are newer to coding and process automation.
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