Miro
MiroExternal reviews
10,008 reviews
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Excellent for Collaborative Workflow Design
What do you like best about the product?
Miro is great for laying out new processes and workflows. Inparticular the ability to collaborate on them live and add feedback notes is great,
What do you dislike about the product?
I struggle with the navigation on the page - sometimes trying to Zoom in/out can be tricky!
What problems is the product solving and how is that benefiting you?
Cross-team collaboration on complex process flows
Adaptable and Simplified Collaboration Tool
What do you like best about the product?
The adaptability and simplicity of this tool make collaboration much easier.
What do you dislike about the product?
AI tools still require further improvements, and there is room for development.
What problems is the product solving and how is that benefiting you?
Collaboration is a key aspect of this product. It enables users to work together efficiently, making it easier to share ideas and complete tasks as a team.
Essential Tool for Workflow Visualization
What do you like best about the product?
I mainly use Miro for visualizing workflows, which helps us make processes more efficient. Miro is great for creating a visual of the workflow, allowing my team to quickly get up to speed and effectively collaborate through changes. I do more freeform work, leveraging the variety of shapes available. It's easy to add text and other visual elements. Occasionally, I use templates, which are great for cutting down on design time. The shapes help in properly representing different workflow components, making it easy for my team to understand the workflow at a more in-depth level. The initial setup of Miro is very easy, and as a long-time fan and user, I can always quickly get started. Each new job I start, this is one of the first software applications I request and start to use.
What do you dislike about the product?
It would be great if there was an easy way to pull up the hot keys available on Mac. I often use these, but find myself needing to search the internet for these, when it would be better if you could pull up a menu and quickly see them in the application.
What problems is the product solving and how is that benefiting you?
I use Miro to visualize workflows, enabling my team to quickly get up to speed and collaborate effectively. Shapes make designing easy, while templates cut down on design time.
Effortless Brainstorming and Collaboration
What do you like best about the product?
I love using Miro for brainstorming and remote collaboration. Its large area allows for a high volume of thoughts and the ability to drag, affinity map, and use stickers or votes to narrow things down. I like the timers that help fit all agenda items and the feature that shows who left what comment or idea, making it feel like a real whiteboard replacement. I appreciate the ease of use and intuitiveness, which removes any digital friction and makes it unnecessary to learn a new tool, so I can get right to brainstorming. Also, the initial setup was really easy, just needing to log in.
What do you dislike about the product?
I truly can't think of anything!
What problems is the product solving and how is that benefiting you?
Miro provides a large area for capturing a high volume of thoughts, supports drag-and-drop affinity mapping, and allows using stickers, votes, and timers. It effectively replaces a physical whiteboard and makes it easy to see who contributed each comment or idea.
Makes Remote Collaboration Effortless
What do you like best about the product?
I am able to build my workflow diagrams with Miro, and all of us can work together on the same artifacts for solutioning. I like that all of the artifacts are in one location, which makes virtual meetings much easier since we all work from home. The tools that help create workflows, like the shapes for processes and process flows, are useful. We have used the Post-its and building journeys, which are helpful for a lot of things. I really like using Miro for all of my pursuits and solutioning.
What do you dislike about the product?
Transferring the work from Miro into a PowerPoint deck isn't easy. I wish it was somehow easier to do.
What problems is the product solving and how is that benefiting you?
I am able to build my workflow diagrams, and we can all work together on a single platform which makes virtual meetings much easier.
Flexible and Feature-Rich Tool for Effective Trainings
What do you like best about the product?
We used Miro for our internal trainings, and it proved to be extremely useful thanks to the tool's flexibility and the wide range of visual features it offers.
What do you dislike about the product?
We didn't encounter any issues :) The tool is extremely user-friendly, and I honestly can't find anything negative to say about it.
What problems is the product solving and how is that benefiting you?
We need a single, unified environment for our new business team to collaborate with the external coach. This setup enables us to maintain a consistent view during group training sessions as well as during individual one-on-one trainings.
Versatile Collaboration Features That Enhance Workflow
What do you like best about the product?
I like the option to not just add flows but add various links, comments, and other collaboration oppurtunities.
What do you dislike about the product?
No possibility to use offline. I like to map down my thoughts and flows quite often and as part of any time of the day. I dont see an option with Miro allowing me to save my flows offline, which I can perhaps work upon while I am in a flight etc. I feel that this functionality with the Mac Desktop app shall be available for offline use.
What problems is the product solving and how is that benefiting you?
I can have multiple people collaborate and improve on one unified board.
Miro, the colleague that always is ready to listen to my ideas
What do you like best about the product?
I like that Miro supports my work regardless of what I’m doing, and I use it every day. When I need to think through how to improve a customer flow, I can simply drop screens into Miro, add notes, and easily share my thinking with others. When I need something more advanced, like process diagrams, Miro is still my go-to tool because it has all the right shapes, is effortless to zoom in and out of, and makes it easy to add context, such as system UI screenshots.
Even when I’m working with tables, I choose Miro because I can combine structure with visuals, add images and notes, and still keep a clean, readable layout. I also love the mind map templates - they’re flexible and have a really nice colour palette. During a fixed-deadline project, I relied heavily on tables with swimlanes, tags, and dates; they helped synchronise parallel teams and gave a much clearer overview than the backlog we were using.
And lastly - teamwork! I enjoy facilitating team retrospectives from time to time, and Miro has everything needed for that. It’s simply the best collaboration tool I’ve used.
Even when I’m working with tables, I choose Miro because I can combine structure with visuals, add images and notes, and still keep a clean, readable layout. I also love the mind map templates - they’re flexible and have a really nice colour palette. During a fixed-deadline project, I relied heavily on tables with swimlanes, tags, and dates; they helped synchronise parallel teams and gave a much clearer overview than the backlog we were using.
And lastly - teamwork! I enjoy facilitating team retrospectives from time to time, and Miro has everything needed for that. It’s simply the best collaboration tool I’ve used.
What do you dislike about the product?
I really don't have any significant complains.
What problems is the product solving and how is that benefiting you?
Miro helps me to look at problems in their context (be it a UI flow or business process), because I can add all the input I need in one place to generate the ideas for solution. It helps me maintain a customer perspective, since processes have multiple layers that are easy to overlook; by keeping everything visible, I can focus on both the details and the big picture at the same time.
Intuitive and Feature-Rich, Minor Pricing Hurdles
What do you like best about the product?
I use Miro to prepare features and product flow, and it really helps me design flows easier. I find it easier to explain my designs to my management team, and I appreciate that it's a very easy to use platform with tons of features. I liked the gifs and the lines they let me draw.
What do you dislike about the product?
Pricing and the per seat cost is a little confusing and complicated.
What problems is the product solving and how is that benefiting you?
I use Miro to design flows easier and explain them to my management team effectively.
Intuitive Process Mapping with Seamless Collaboration
What do you like best about the product?
I use Miro for organizing the current and future process map using Kaizen and Value Stream mapping to track continuous improvements. It's very collaborative, allowing team members to work on different sections at the same time, which is great for break-out sessions during workshops. Miro is also very intuitive and easy to organize. It only took me about 10 minutes to move from exploring features to actually starting to create my current process map. Initial setup was very easy; I started using a ready-made example and just modified it to fit my needs. The example provided was well created.
What do you dislike about the product?
Having blocks that can have different functionalities like identifying different features of the blocks. Creating building blocks that can be re-used (Library blocks). Generally when you're working on any project, you need to have objects with certain functionalities. For example creating a fish bone diagram needs to have different blocks like Man, Machines, Material, Mechanisms, etc. As a creator one should be able to create new block with different attributes or specifications that can simply be used later either multiple times without spending more efforts on creating block.
What problems is the product solving and how is that benefiting you?
I use Miro to organize process maps with Kaizen and Value Stream mapping. It's collaborative, allowing team members to work simultaneously, which enables break-out sessions during workshops. Miro's intuitive setup lets me quickly create process maps, replacing the need for Excel, PowerPoint, or Visio.
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