Miro

What do you like best about the product?

The collaboration aspect and the ability to brainstorm virtually are very powerful features of Miro. It is totally interactive and when one is not in person, it is the best way to simulate a whiteboard or flipchart.

What do you dislike about the product?

The zooming in and out controls can occasionally be disorienting. They're absolutely fine when you have mastered the tool but in the early days it was slightly off-putting to not be able to find the place on a large Miro board to zoom into.

What problems is the product solving and how is that benefiting you?

We are an international remote-based team so Miro allows us to plan, design and ideate without being together in person and provides an excellent capture for reference subsequent to the brainstorming.

What do you like best about the product?

You have the option to start simple and then keep adding, it's intuitive, works well for collaborative work.

What do you dislike about the product?

Adding emoji is not straight forward and reacting to a post is not simple

What problems is the product solving and how is that benefiting you?

Working as a team on a task, for example story mapping as a team

What do you like best about the product?

Miro offers a truly large digital canvas to allow our remote teams to brainstorm without limitation. Our library of prebuilt templates speeds up our design thinking workshops and instantly inspires creative collaboration. Real-time cursor tracking makes virtual meetings very interesting, as it allows you to see where each person is looking.

What do you dislike about the product?

It uses up a lot of computer memory and makes the laptop overheat in larger workshops. If several users are adding high resolution images to the same board at the same time, it becomes very slow and cumbersome to navigate through the boards. There is often a delay in customer service when it comes to locked accounts and they give very unhelpful automated replies.

What problems is the product solving and how is that benefiting you?

Miro completely removes geographical limitations that used to impede our collaboration and product ideation processes asynchronously. The software brings all project discovery documentation together in one place and accessible workspace rather than presentation slides.

What do you like best about the product?

easy, it has templates, intuitive, use other inputs not only design oriented

What do you dislike about the product?

the free version is so limited and I cant afford some times the price

What problems is the product solving and how is that benefiting you?

remote work in hibrid enviroments

What do you like best about the product?

What I like most about Miro is that its basic features are very user-friendly, making it super easy to get into the tool and find ways to utilize it effectively for different situations. Also, the tool has many really innovative, first-class features that build on the basic functionality, allowing me to execute anything I can imagine or envision.

What do you dislike about the product?

I do find challenges with Miro when I am hoping to do co-design with folks who are very new to the tool. It can feel very robust for a first timer, and so if there was a way that we could maybe send a quick video or onboard people with basic functionalities and the tool as, like, a template feature, that would be really cool.

What problems is the product solving and how is that benefiting you?

I use Miro for collaboration work and documenting my thinking, making it visual.

What do you like best about the product?

How easy and straightforward it is to use. Comes in very handy for planning sessions with larger groups and allows the sessions to be more collaborative. The tool is dependable and easily accessible online. Seeing as how our company has licenses for select teams anyone can jump in to contribute ideas and feedback to live boards.

What do you dislike about the product?

Not much to dislike. We ran into a few issues with access but they were quickly resolved with our Miro Admin.

What problems is the product solving and how is that benefiting you?

It's making collaboration a lot easier, especially when people from multiple locations across the country are meeting virtually. It has made brainstorming easier for the team and can continue beyond the meeting as everyone can access the ideas.

What do you like best about the product?

Miro is an amazing tool for coordinating workflows across large teams. We started using Miro during COVID and have loved the intuitive UX design. A really great product for our architecture firm.

What do you dislike about the product?

I can't think of anything that we dislike. Keep the platform simple to use!

What problems is the product solving and how is that benefiting you?

As an architecture firm, we frequently work on presentation deliverables across several firms/companies. The ability to easily link outside information and mark-up progress images is super helpful.

What do you like best about the product?

It’s unique and super responsive, and it’s easily one of the best tools I’ve used for brainstorming. The idea of having thoughts written out, visually represented, and connected all in one place is brilliant.

What do you dislike about the product?

The node-based interface is a real game-changer, and I also really appreciate the integration possibilities. Also updates, AI is a cool thing to have in Miro!

What problems is the product solving and how is that benefiting you?

It solves a communication problem by keeping everything connected and visualized in a way that’s easy to understand for everyone. I really benefit from being able to unload tons of thoughts from my brain and then pull them back up whenever I need them. Being able to do that through the mobile app or the web version on the go feels like the perfect way to stay on top of it.

What do you like best about the product?

1. Flexibility Without Too Much Structure

Miro lets teams start with a blank canvas and work however they want.

You can use it for:

Brainstorming
User journey mapping
Product roadmaps
Architecture diagrams
Retrospectives
Strategy workshops

Many tools force users into a specific workflow; Miro is flexible enough to adapt to different teams.

2. Excellent for Distributed Teams

One of Miro's biggest advantages is making remote collaboration feel more interactive.

Features like:

Real-time cursors
Sticky notes
Voting sessions
Facilitation tools

help recreate some of the energy of an in-person workshop.

3. Visual Thinking at Scale

Many collaboration tools are optimized for text. Miro is optimized for visual thinking.

It's often easier to understand:

Complex systems
Customer journeys
Team dependencies
Product strategies

when you can see everything on a single canvas.

4. Strong Workshop Facilitation

For product managers, designers, consultants, and agile coaches, Miro includes many useful facilitation features:

Timers
Voting
Templates
Presentation mode
Breakout activities

These features reduce the effort required to run large workshops.

5. Rich Template Ecosystem

Miro has built a large collection of templates covering:

Agile practices
Design thinking
Product discovery
Strategic planning
Engineering workflows

This helps teams get started quickly instead of building boards from scratch.

6. Integrations With Other Work Tools

Miro works alongside tools such as:

Jira
Slack
Zoom Workplace
Microsoft Teams

This makes it easier to connect brainstorming and planning activities with execution tools.

What do you dislike about the product?

1. Large Boards Can Become Unmanageable

The same infinite canvas that makes Miro powerful can also become a problem.

Over time, boards can:

Grow to thousands of objects
Become difficult to navigate
Accumulate outdated content
Turn into visual clutter

Teams often need active maintenance and governance to keep boards useful.

2. Performance on Very Large Canvases

When boards become extremely large or contain many images, embedded documents, and diagrams, performance can suffer.

Users may experience:

Slower loading
Lag while zooming or panning
Reduced responsiveness on less powerful devices
3. Weak Knowledge Management

Miro is great for ideation, but less effective as a long-term knowledge repository.

A common pattern is:

Workshop happens in Miro.
Decisions are made.
Teams move execution to Jira, Confluence, Notion, or other tools.

Months later, it can be difficult to understand which parts of a board are still relevant.

What problems is the product solving and how is that benefiting you?

1. Making Ideas Visible

Problem: Ideas discussed in meetings are often trapped in conversations, documents, or people's heads.

How Miro helps:

Teams can visualize ideas with diagrams, sticky notes, maps, and frameworks.
Everyone can see relationships and dependencies in one place.

Benefit:
Complex discussions become easier to understand and align around.

2. Remote Collaboration

Problem: Distributed teams can't gather around a physical whiteboard.

How Miro helps:

Multiple people can contribute simultaneously.
Real-time collaboration creates a shared workspace regardless of location.

Benefit:
Remote and hybrid teams can brainstorm, plan, and facilitate workshops more effectively.

3. Organizing Ambiguous Problems

Problem: Early-stage projects often involve uncertainty, conflicting ideas, and incomplete information.

How Miro helps:

Teams can map customer journeys, processes, systems, and opportunities visually.
Information can be grouped, rearranged, and refined as understanding evolves.

Benefit:
Teams can move from ambiguity toward clarity faster.

What do you like best about the product?

The flexibility and how easy to use it. Being an architect I love how it allows you to draw easily and explain or hightlight elements. It usually works fast, with the exception of attaching PDFs, it is usually faster and more stable if you stick to image formats.

What do you dislike about the product?

Not being able to import PDFs or not bein able to work with the integrated image editor on web (the latter works fine on the desktop client).

What problems is the product solving and how is that benefiting you?

It is helping in keeping a better document organization and visual control of what is achieved, needs to be achieved or is creating issues.