Miro

Miro

Reviews from AWS customer

3 AWS reviews

External reviews

10,008 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Financial Services

Great tool for teams, consultants & enterprises

  • August 13, 2021
  • Review provided by G2

What do you like best about the product?
I've been using MIro for almost 4 years, first with a consultant profile. I was impressed by the ease of access for the external collaborators I invited to use Miro and the close to the non-existing on-boarding time needed.

The tool is equally suitable for wireframing, diagramming, brainstorming, and product discovery. My customers loved it.

2 years ago, the company I work for purchased Enterprise licenses after a comparison with Mural, LucidSpark and FigJam. The flexible licensing model of Miro is really good, and allows us to grow the usage on a pace that fits our budget and needs. After 2 years of usage, we are still happy about this product and especially happy about the constant user-centric development that always keeps the product fit for our needs.
What do you dislike about the product?
Miro offers everything that could be considered a must for virtual collaboration. Nevertheless, there are several areas of improvement that Miro team could work on to make their product even greater:

1. Jira Cards integration is done on a team level, not on Enterprise subscription level. We have 15+ teams in our enterprise subscription, meaning we need to do the integration 15 times.
2. Some competitors are more focused on Agile flow support & Jira integrations and offer Dynamic backlog management tools (LucidSpark and Stormboard), so it will be great if Miro focuses on this in the near future.
What problems is the product solving and how is that benefiting you?
We use Miro in several directions:

1. Goal Setting (Objectives and Key Results), their set-up and tracking in a collaborative model;
2. Quarterly planning events and workshops;
3. Product discovery sessions.
4. Roadmap planning & Roadmap updates.

The main benefits we get from Miro are ease of communication, visualization of progress, transparency, and enhanced collaboration between teams.

The integration with Jira helps us automate part of the flow of planning, removing the need to transfer information from a whiteboard to the planning tool!


    Simon C.

Miro aids online workshop facilitation and collaboration

  • August 10, 2021
  • Review provided by G2

What do you like best about the product?
During lockdown, the Miro board helps replace the usual workshops with ability to capture input from virtual attendees, ensuring all stakeholder perspectives are captured. Importantly, the ability to print the boards and extract comments as text means there is no transcription of workshop attendee input.
What do you dislike about the product?
Functionality around who can control, move items on a board. Also enhanced features around temporary closure of a board (say with a timer) while workshop participants are presenting. Sometimes attendees are distracted by the board and need to focus on presentations before capturing the next round of thoughts.
What problems is the product solving and how is that benefiting you?
Miro has been great for capturing reviews of project designs, plans, reports in an online workshop setting. Paired with functionality like participant surveys through TEAMS, it is a very powerful collaboraiton tool.


    Christine M.

Great for whiteboarding & collaboration

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
What I like best about Miro is that it allows me to work collaboratively with my colleagues and partners to map concepts, ideas, and projects. We are able to visually map a discussion and have an output to guide continual discussions.
What do you dislike about the product?
Miro does have many templates, so at first, it can be a little difficult to decipher the best templates for your use cases. After time and testing different templates, you find what you like and what is useful.
What problems is the product solving and how is that benefiting you?
It is easy to have discussions and not track opinions, thoughts and ideas or do so through boring meeting notes. Miro allows tracking to be fun, exciting, visual and provides a space for all to engage in active collaboration around projects, goal setting, etc.
Recommendations to others considering the product:
Consider Miro for collaborative mapping work! It is free to sign up, so test it out today!


    Daria R.

Engagement Boost with Intuitive Design

  • June 30, 2021
  • Review provided by G2

What do you like best about the product?
I like Miro's design and the way they constantly implement new features. I find value in the community around Miro, which offers lots of different widgets, tools, and templates that I can use. I appreciate that they are always evolving. Learning from the community's templates and creating my own helps me structure my knowledge and build a library for future workshops and scenarios.
What do you dislike about the product?
There's one thing that sometimes doesn't work well: when new participants join my board during a webinar, especially if they have never used Miro before. Although they don't need to register, sometimes Miro prompts them to register, which can confuse them. They get lost and don't know what to do, so they can't enter. This creates some frustration at the beginning.
What problems is the product solving and how is that benefiting you?
I use Miro to keep remote participants engaged and create artifacts during virtual workshops, allowing them to have something tangible to refer back to.
Recommendations to others considering the product:
I have started to use Miro with its free plan and it was then when I realized that I can use it for my business. So using it for free gives the taste of the platform.


    Norma A.

Do you miss the physical whiteboard when you are in remote training or workshops? Try Miro!

  • June 21, 2021
  • Review provided by G2

What do you like best about the product?
Infinitive whiteboard. +25 people are working simultaneously. Connection with Jira and confluence. Access to edit to all participants without the need to buy a licence for each one. Drag and drop of videos and pictures.
What do you dislike about the product?
The usage of frameworks is not flexible. I have tried using the roadmap framework, but I can not change the text size, for example. It happens with all frameworks.
What problems is the product solving and how is that benefiting you?
As trainer and coach, I perform workshops and need to work with others with giant whiteboards. We do not have a whiteboard now; then, we use Miro to solve the problem. Other problems we solve are timekeeping, comments, voting, estimating, etc. Miro give the opportunity to make the event interactive and full of life.
Recommendations to others considering the product:
When you deliver training or workshop and there are participants with no experience with Miro, add an ice breaker exercise in Miro to allow them to understand how to use it.


    Sander v.

Intuitive, Versatile but slower loading on larger diagrams

  • June 15, 2021
  • Review provided by G2

What do you like best about the product?
I love Miro's intuitive nature that made setting it up easy without much training. I appreciate its ease of use, allowing me to effortlessly share diagrams globally and streamline my discussions by converting complex ideas into visuals quickly. The integrated search helps find necessary resources like icons and pictures effortlessly. I also value how Miro stays ahead by recreating components, offering excellent price-to-value.
What do you dislike about the product?
I find that it is lacking some speed now and then, especially on larger diagrams. Additionally, i had an issue when components were all linked and start resizing and moving all together, which seems to require optimization.
What problems is the product solving and how is that benefiting you?
I use Miro to translate words into visuals, saving time and facilitating clear communication. It allows me to share diagrams globally with ease, enabling immediate discussions on actual issues rather than lengthy explanations.
Recommendations to others considering the product:
Dont think to long about added value vs cost. Try it and find out if it works for you and your teams.


    James T.

A powerful space for any task

  • June 10, 2021
  • Review provided by G2

What do you like best about the product?
Miro is a core tool in our collaborative workspace, supporting both online and in-person sessions. We use it extensively for design discovery, with a dedicated discovery template that allows each designer or Product Owner to quickly kick-start a project. This approach ensures consistency across teams while still giving the flexibility to adapt and expand using Miro’s vast canvas.

Its built-in tools integrate seamlessly into our workflow, helping us capture ideas, structure projects, and accelerate delivery. The balance of structure and freedom makes Miro an essential part of our design process, enabling collaboration at speed and scale.
What do you dislike about the product?
While project grouping helps, keeping boards organised at the top level remains difficult. Navigation feels unruly, and it can be challenging to quickly locate the right board. There are tools to organise better, but I feel they could implement a journey to help with this.
What problems is the product solving and how is that benefiting you?
Our use of Miro centres on tackling design problems. We start by defining the problem, gathering input and resources, then wireframing and displaying the design outcomes. The tool makes it easy to show our process clearly—from early frames through to final UI.

A key benefit is the ability to keep previous designs and iterations on the board. This not only helps us tell the design story later but also allows us to revisit ideas that may have been overlooked. Stakeholders can review and contribute asynchronously, meaning discussions and feedback aren’t limited to a single meeting.

One of the most valuable aspects for us has been writing and refining user stories directly in Miro. This collaborative process enables the team to shape both the problem and the solutions together, which has been hugely effective.
Recommendations to others considering the product:
Get people onboarded with something fun, like a good retrospective. But I think people will come to the platform naturally, It's just got the tools you need to think in a space.


    Posy Lou D.

Miro is a great tool for sharing ideas and collaborating with your team.

  • June 08, 2021
  • Review provided by G2

What do you like best about the product?
Miro is easy to use and extremely effective when it comes to bringing your thoughts and ideas to life. It makes it fun to work with a team whether you are planning sprints, project timelines, or hosting a brainstorming session.
What do you dislike about the product?
I dislike the MindMapping function. It was a bit hard to use compared to LucidChart.
What problems is the product solving and how is that benefiting you?
Miro makes it easy to visualize and compare designs across multiple campaigns. You can import from multiple different sources and it makes it easy to download and export your creations. It is also easy to create shareable links with others, so they can view, comment, or edit what you've created.


    Management Consulting

An absolute must in your toolbox

  • May 23, 2021
  • Review provided by G2

What do you like best about the product?
It is easy to set up and facilitate workshops. Miro is also very useful to secure ideas and work them out. What I love the most, is that you can create boards with all kinds of inspiration, canvases, plans of action, and so on, and share it with others.
What do you dislike about the product?
Folders don't have a link (you can't link to folders) and you can't add (little) text documents.
What problems is the product solving and how is that benefiting you?
Organize workshops and secure ideas. For this last one, the ideas, the benefit is that you can place images, video's, PDF, bookmarkts and ideas on post-its all toghether. Too bad there is not a really good way to stoer advanced notes (for documentation).
Recommendations to others considering the product:
It won't let your MacBook run wild (CPU and its cooling fans)


    Transportation/Trucking/Railroad

Miro is a great tool for collaboration and ideation

  • May 18, 2021
  • Review provided by G2

What do you like best about the product?
I can use it for facilitating workshops and the tools for collaboration are very versatile. Also, I'm happy with the AI integration that allow us to cluster concepts by keywords. It's quite good not only for facilitation but for organising other type of data like verbatims from interviews.

Besides of collaoration, I use it for solo ideation when kickstarting projects and for mindmapping.
What do you dislike about the product?
Sometimes I have to facilitate workshops where not everyone has access to the tool, and it's quite challenging for them to just to use the comment feature. The basic mode could have some sort of integration for this cases.
What problems is the product solving and how is that benefiting you?
I'm a very visual person so it's a great way to display all data and how each concept relates with each other. It helps me a lot also to put together different elements (benchmark, wireframes, visual data) to show a bigger concept to different stakeholders, and to have them in the same space to make a workshop together.

The IA feature helps me organize data by key concepts easily.
Recommendations to others considering the product:
I recommend it to cross-functional teams, especially if they involve designers and other stakeholders, also to conduct workshops.