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Miro

Miro

Reviews from AWS customer

3 AWS reviews

External reviews

10,008 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    reviewer2784909

Collaborative boards have streamlined sprint retrospectives and made presentation planning efficient

  • December 05, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Miro Business - Enterprise is to facilitate our retrospectives and coordinate on presentations.

A specific example of how I've used Miro Business - Enterprise for a retrospective is that it is convenient being able to see all of the different cards our retrospective team members might input, including the sticky notes and other elements.

I do not have anything else to add about how I'm using Miro Business - Enterprise or any other ways my team collaborates on it.

What is most valuable?

The best features Miro Business - Enterprise offers is that you can have several boards.

Having several boards does help my team organize different projects or topics, though the organization is somewhat random, and we might need it when we prepare for a presentation or if we have a retrospective at the end of every sprint.

Miro Business - Enterprise has positively impacted my organization because we are able to have a platform to coordinate for retrospectives. This change has made meetings much more efficient because everything is on the board, people know what to do, people know how to reflect, and it is very convenient the way we have our retrospective set up on the board.

What needs improvement?

I wish Miro Business - Enterprise had dark mode.

Besides dark mode, there is no other change or addition I would like to see. The main improvement on my mind is dark mode.

For how long have I used the solution?

I have been using Miro Business - Enterprise for approximately one to two years.

What do I think about the stability of the solution?

Miro Business - Enterprise is stable for me, with no issues regarding downtime or performance.

What do I think about the scalability of the solution?

Miro Business - Enterprise's scalability is good and it can handle growing teams or larger projects easily.

How are customer service and support?

I have not needed to reach out to customer support with Miro Business - Enterprise.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We use Lucidchart as well and we did not switch; we use both for retrospectives or presentations.

What was our ROI?

I'm sure Miro Business - Enterprise has saved us time, but I do not have a specific example.

Which other solutions did I evaluate?

Before choosing Miro Business - Enterprise, I evaluated other options including Lucidchart and Mural.

What other advice do I have?

My advice for others looking into using Miro Business - Enterprise is that there is a free version, so go ahead and try it. My company does not have a business relationship with this vendor other than being a customer. I would rate this product an eight out of ten.


    Tyler G.

Intuitive Whiteboard with Powerful Connectors

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
I definitely like the connectors in Miro. They allow me to take something I've just drawn or thought about and connect it back to some type of team workload component. I also discovered Miro's ability to remove backgrounds, which I find very helpful for planning or vision boarding, like for a presentation slide or a piece of graphic work. Miro makes it easy to remove stuff, like pulling an icon and getting rid of its background super fast so it doesn't look abnormal on my draft. With Miro being connected to all these different tools, I can do work in one place without having to reproduce it elsewhere.
What do you dislike about the product?
Miro is like a lot of tools today, in that you don't know about some of its awesome features until you spend time with it. This isn't just a reflection on just Miro, but is rather an issue with a lot of tools and systems in general. For example, I didn't initially know about the connectors Miro has or features like AI background removal. I discovered those on my own with time. Again, that may have been a fault of my own though, as I don't recall any kind of getting started guide, but very well may have closed that haphazardly.
What problems is the product solving and how is that benefiting you?
I find Miro to be an intuitive whiteboard that facilitates collaboration and enables me to transform ideas into tangible outcomes. The connectors are crucial, integrating workflows so I don't need to duplicate work across different platforms.


    Architecture & Planning

Powerful, User-Friendly Canvas with Impressive Features

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
The canvas is easy to use and extremely powerful for designing and planning solutions, even with a large group of people. The available apps and plug-ins are useful for accessing more advanced features, and the AI functionality works well.
What do you dislike about the product?
When it comes to pricing, it would be great if there were options that better support non-frequent users and small businesses.
What problems is the product solving and how is that benefiting you?
MIRO makes it easier to collaborate effectively, especially during large-scale sessions like big room (PI) planning. It is also a powerful tool for delivering interactive training sessions.


    Adam O.

Versatile Tools That Elevate Team Collaboration

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
Miro offers a handful of tools which are beneficial to our team for a variety of uses, including brainstorms, Retros, and Tech Canvases. I use Miro at least a couple of times a week and it's been useful for thinking collectively in a squad
What do you dislike about the product?
The initial landing page can make it difficult to find the Canvas I am wanting, I feel that as part of a team I'd like some sort of folder option to group Miro boards
What problems is the product solving and how is that benefiting you?
Miro is providing a convenient place for our squad to work collaboratively, with useful features in voting and anonymous mode. It provides a space for the whole team to work together, but also collate our thoughts in a colourful space


    Abigail S.

Versatile Canvas for Real-Time Collaboration

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
I really like that Miro is just an open canvas where you can drop things in, draw, type, etc., in whatever format you prefer. It's great that I can locate different items, like images, text notes, and graphics, in one place for brainstorming and keeping track of things. I also love collaborating in real time with coworkers and sharing presentations with clients. It's handy to see others' mouses and what they're working on, which is a super functional feature for remote collaboration in meetings.
What do you dislike about the product?
The interface gets a bit tricky sometimes. When I just want to draw or put an arrow quick something simple, sometimes it's hard to remember how to use different functions and it's not super straightforward. Maybe making the options more visually accessible all on the toolbar without having to click into different menus.
What problems is the product solving and how is that benefiting you?
I use Miro for locating different items in one place, collaborating in real-time with coworkers, and sharing presentations with clients.


    Joshua N.

Powerful Visualization Tool with Helpful AI Assistance

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
I like Miro for its AI ability to not just create something from a draft but to give AI a prompt of what I'm looking for and help streamline the process of what I'm trying to do. As someone relatively new to Miro, the AI system helps make things very clear for me, and rather than having to learn everything myself, I just use AI. It gives me ideas of what to do.
What do you dislike about the product?
I feel like there's a lot of variables to learn, especially if you're a newcomer. There's a lot of different drafts to do. I think there should be a tutorial of the different things that you can do with Miro beforehand, like a series of videos of how-tos and what I need to know. Probably the most difficult part about the interface is learning what needs to be done, but I think it can definitely be improved. It was bad.
What problems is the product solving and how is that benefiting you?
Miro solves the problem of visualizing ideas, helping me map out my thoughts clearly to share with my team. Its AI assists in creating drafts and streamlining processes, making it easier for me as a newcomer to understand what to do.


    Information Technology and Services

My go-to tool for visual collaboration

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
I am using Miro regularly and since the early days. I really appreciate how natural Miro feels to use. Whenever I work with it, I get the impression of using a real whiteboard, only without being restricted by the boundaries of a physical space. It helps me capture ideas quickly and makes collaborating with my colleagues both smooth and enjoyable. I also value how it adapts to my needs, whether I'm making a quick sketch, running a workshop, or planning an entire project. The template library has also grown in an amazing way and makes workshops preparations so much more fun. Over time, it has become one of those tools I instinctively turn to because it integrates seamlessly with my workflow.
What do you dislike about the product?
I see that new users sometimes feel lost at the beginning of using Miro and are a bit overwhelmed on where to start because there is so much to explore. In those situations I would love even clearer guidance or a lighter starting experience and maybe also a default option to follow the host or owner of the board. Apart from that, I feel very comfortable using Miro and appreciate how much it supports my daily work.
What problems is the product solving and how is that benefiting you?
I primarily use Miro for workshops and to map out complex topics. I find that it helps me transform scattered ideas into a clear, structured format that’s easy to understand. When collaborating with colleagues, Miro provides a space where everyone can contribute their thoughts without disrupting the flow, making brainstorming sessions feel both natural and productive.

During workshops, it assists me in guiding groups through discussions by making everything visual and accessible in real time. This approach reduces confusion and enables teams to reach alignment more quickly. Overall, Miro offers me a straightforward way to bring clarity to complex subjects and to collaborate in a manner that feels engaging for everyone involved.


    Mostafa H.

Simplifies Diagram Creation, Lacks Ready-Made Templates

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
I used Miro to create ERD diagrams and data warehouse models. It made the connections between tables easy and well organized. I like its ease of use and being able to share the board, which makes the board super easy to customize and adjust. Also, the line ends do exactly resemble what I need. The initial setup was super easy too.
What do you dislike about the product?
I guess having templates for databases or ERDs or tables connected already would cut the work time in half for me.
What problems is the product solving and how is that benefiting you?
Miro makes connecting tables easy and well-organized, while allowing board customization and sharing with the team.


    Edward M.

Easy Board Creation, Lacks Seamless Integration

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to create boards and thought maps with Miro. The easy-to-use functionality really stands out. The initial setup was pretty easy too.
What do you dislike about the product?
I guess the integration between Miro, Teams, and Outlook, where you could assign areas within and measure and monitor things.
What problems is the product solving and how is that benefiting you?
I use Miro for planning and mapping out things, especially mind maps. It solves problems with its easy methods to create boards and thought maps.


    Hai Pham Trieu T.

Infinite Canvas and Effortless Collaboration

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
Infinite Canvas where I can place any information there. Whether it is a text, image, diagram, etc. It is also easy to collaborate with other
What do you dislike about the product?
integration with some of the Task/project (Monday.com, Asana, Trello, AirTable, etc) management tools are not really done properly. At the moment we can only import tasks as Cards, and then once you sync all these tasks into a table, you can't update any of the Table's details.
What problems is the product solving and how is that benefiting you?
Idea shaping, note taking, Diagraming