Miro
MiroExternal reviews
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Why Miro's Infinite Canvas + AI Sidekick Makes My Service Mapping Fun
What do you like best about the product?
I've been using Miro a ton for service blueprints and journey maps. Here's what stands out for me.
Miro AI's Sidekick is handy—I rely on it heavily to create detailed service maps in about 5 minutes. I have a custom prompt that works great for service blueprints and other journey maps. It gets me 80% there fast. Plus, I can use Miro AI to ask questions and digest the large service blueprint in easy chunks.
The customizable templates save time too. They're an easy starting point for a first draft, so I don't have to build from nothing.
Compared to Claude or Gemini, the biggest plus is the infinite canvas. It lets me visualize maps and charts without limits, and I can edit them quickly. Text AIs feel boxed in; this one gives room to spread out and tweak as I go.
It's solid for what I do, though free version has export limits and you need paid for full AI. Works well solo or with a small team.
9.5/10
Miro AI's Sidekick is handy—I rely on it heavily to create detailed service maps in about 5 minutes. I have a custom prompt that works great for service blueprints and other journey maps. It gets me 80% there fast. Plus, I can use Miro AI to ask questions and digest the large service blueprint in easy chunks.
The customizable templates save time too. They're an easy starting point for a first draft, so I don't have to build from nothing.
Compared to Claude or Gemini, the biggest plus is the infinite canvas. It lets me visualize maps and charts without limits, and I can edit them quickly. Text AIs feel boxed in; this one gives room to spread out and tweak as I go.
It's solid for what I do, though free version has export limits and you need paid for full AI. Works well solo or with a small team.
9.5/10
What do you dislike about the product?
It's a strong tool, but there are spots that could use work. For one, Sidekick AI doesn't give citations like Perplexity does—if it pulled in sources or references for the maps it generates, that'd make it way more trustworthy for client work.
Navigating the infinite canvas can be tricky too. Stuff gets spread out, and I still have to give teammates a walkthrough to find everything. Some kind of search or pinned navigation would help.
Wireframing's okay for quick first drafts, but it's not as detailed as what Claude or Pencil AI churn out. Fine for sketches, but I end up refining elsewhere for polished mocks.
Navigating the infinite canvas can be tricky too. Stuff gets spread out, and I still have to give teammates a walkthrough to find everything. Some kind of search or pinned navigation would help.
Wireframing's okay for quick first drafts, but it's not as detailed as what Claude or Pencil AI churn out. Fine for sketches, but I end up refining elsewhere for polished mocks.
What problems is the product solving and how is that benefiting you?
# Storyboarding and journey mapping (We use the templates provided by Miro)
# Remote ideation workshops
# Whiteboard for remote collaboration
# Plotting business models
# Remote ideation workshops
# Whiteboard for remote collaboration
# Plotting business models
Miro is one of my favourite marketing tools of all time!
What do you like best about the product?
I love how easy it is to use and how creative I can be while creating any kind of board. Is very intuitive as well, so not a lot of training (if non), is required upfront. I use Miro for several different projects and it's amazing how the tool can look different every time. The options are endless.
What do you dislike about the product?
To be honest, there's nothing I dislike about the tool. I don't feel limited there to any extent. The one thing that maybe I'd like to see in the future is a way to make more automation in the boards, so some updates don't need to be done manually.
What problems is the product solving and how is that benefiting you?
One of the main benefits in my opinion is that Miro can be used in several different ways. Whether you need to brainstorm, create a workflow, an overview, you can do it with Miro.
Recommendations to others considering the product:
If you are in doubt whether your team needs the tool or not, the answer is "yes"!!! Miro will leverage the visual collaboration of your team and provide great insights for your company.
My go-to app for designing, brainstorming and planning
What do you like best about the product?
I love the flowchart templates in particular, but I really like mixing different templates on the same board!
It is great to map out rough ideas and then use the flexibility of the objects and connectors to produce clean visuals.
It is great to map out rough ideas and then use the flexibility of the objects and connectors to produce clean visuals.
What do you dislike about the product?
Ideally, there would be the ability to create private Miro boards which are not visible to the rest of your company, especially when working with personal data or confidential information.
What problems is the product solving and how is that benefiting you?
The main problem I am solving with Miro is mapping out discovery sessions, cleaning up the thoughts, and channeling them into a more structured visual. This process is extremely valuable in communication throughout the team!
Best way to recreate the in-person experience virtually!
What do you like best about the product?
I love the ability to brainstorm and prototype complex ideas in a nonlinear way. It makes meetings more productive as well as more engaging. It feels like a tool that can do almost anything when it comes to remote collaboration.
What do you dislike about the product?
I dislike some of the restrictions that are placed at the enterprise level which make it harder to collaborate with my clients such as the ability to restrict editing from any external users. I think that the ability to use sticky notes should not be considered in the same way as all other editing so that hosting workshops can be more accessible.
What problems is the product solving and how is that benefiting you?
We're making meeting more structured and productive. We are mapping out process and data flows, making more interesting presentations and coming to consensus on decisions through the voting tool.
Miro for product development and process flows
What do you like best about the product?
miro is a wonderful tool that allows me and my team to create and visualize all the steps we need to consider when developing a new feature or even re-thinking our entire service flow. It is perfect for collaborative work since it is very easy to share and even easier to work at the same time on the same board.
What do you dislike about the product?
This is more a problem of my company than from miro itself, but we have quite long and complex flow charts and sometimes it gets a little bit difficult to see the whole picture. To be able to read we need to zoom in but then we are losing the sense of where we are in the flow.
What problems is the product solving and how is that benefiting you?
We use miro mainly for product development and process flows. It allows us to write down and share with the entire team the features we want to implement.
Having the ability to choose from a variety of information types, from sticky notes to boxes to highlighted text we can display what we want to achieve in a more visually appealing way.
Having the ability to choose from a variety of information types, from sticky notes to boxes to highlighted text we can display what we want to achieve in a more visually appealing way.
Miro is essential for brainstorming!
What do you like best about the product?
Miro is probably the best alternative for all our team's post-its, whiteboards, pens, and papers. It's significantly easier to communicate and collaborate on roadmapping, wireframing, and anything that needs alignment on across groups and team. I've been using it for the past 3 years across different companies, I've also tried alternative tools, and so far Miro is the most robust and "catch-all" for all of our product team needs.
What do you dislike about the product?
I've always hoped that Miro provides a more feature-packed wireframing module (more button and component options), because sometimes the workarounds we have to employ do not really show the intended result we want to communicate in our lo-fi wireframes.
What problems is the product solving and how is that benefiting you?
The need to collaborate in a remote/digital setting. Having all small tools located in one go saves us money and time in looking for alternatives that do not fully fit the bill, and having it in one place prevents the need from us having to onboard and jump to different places to do one thing.
Recommendations to others considering the product:
So far, it's the most straightforward and most comprehensive tool to brainstorm, wireframe, and collaborate for product-building organizations.
Simple and effective collaborative tool for remote workshoppers
What do you like best about the product?
Miro is a great way to collaborate with colleagues and clients. The simple decluttered interface allows you to set up your digital whiteboard in any shape or form.
The cloud based software is easy to pick up and you have a vast amount of curated templates to choose from.
They continuously and seamless update the software with new features and tools.
I've been using Miro since 2018 and it's never let me down. I've tried other collaboration boards, but Miro trumps the competition.
It's my go-to tool which I use for meetings, ideation, mapping, workshops, synthesis and presentations.
The cloud based software is easy to pick up and you have a vast amount of curated templates to choose from.
They continuously and seamless update the software with new features and tools.
I've been using Miro since 2018 and it's never let me down. I've tried other collaboration boards, but Miro trumps the competition.
It's my go-to tool which I use for meetings, ideation, mapping, workshops, synthesis and presentations.
What do you dislike about the product?
There are subtle improvement which will improve my workflow. The ability to lock items within a table cell when collaborating with first time/novice users would be super useful. Majority of the time if things are structured within a cell would always get moved/deleted accidentally while presenting or working together as a team
What problems is the product solving and how is that benefiting you?
Working remotely has changed the dynamics of having an engaging meeting that keeps meeting interactive and fun - Miro has made this possible.
They have identified the problem of remote collaboration and digitised and supercharged the whiteboard with excellent features, tools, add-ons and integration with other cloud-based software.
What you may lack in a physical environment due to space and pulling everything off walls for the next meeting, Miro allows you to save and create multiple boards with ease and the option of filing, archiving and privately sharing password protected boards that can be view, comment and edit access.
I've noticed that I have saved costs of post-its, sharpie, paper, pens, sticky tape, large printouts, and not to forget the huge impact it has on the environment.
They have identified the problem of remote collaboration and digitised and supercharged the whiteboard with excellent features, tools, add-ons and integration with other cloud-based software.
What you may lack in a physical environment due to space and pulling everything off walls for the next meeting, Miro allows you to save and create multiple boards with ease and the option of filing, archiving and privately sharing password protected boards that can be view, comment and edit access.
I've noticed that I have saved costs of post-its, sharpie, paper, pens, sticky tape, large printouts, and not to forget the huge impact it has on the environment.
Recommendations to others considering the product:
Industry standard collaboration board. I've tried and tested all competitors and nothing can beat Miro. You will save time and supercharge your productivity.
Miro has changed the way I work
What do you like best about the product?
I like the countless possibilities to live out my creativity and to be able to use it for my clients and workshops. I also work much more interactively with my clients today. I use Miro very often to collaborate with my clients asynchronously. This opens up new possibilities for collaboration and increases the quality of the results.
What do you dislike about the product?
Sometimes it happens that my clients also use a Miro account. In such business relationships we work on both accounts. Unfortunately, I cannot temporarily connect these accounts even though both participants are licensed.
What problems is the product solving and how is that benefiting you?
I use Miro to collaborate with my clients. As an alternative to flip charts and face-to-face meetings. This involves different problems such as simple brainstorming sessions or more complex workshops for retrospectives or, for example, the development of strategies. I also use it for trainings, which I conduct online in groups. It provides an excellent opportunity to start the collaboration before the actual meeting. This increases the quality and is more efficient.
Great platform for collaborative team work
What do you like best about the product?
What I like the most are the templates. Still, I like almost all the features. I've adapted my work to digital since the pandemic and Miro is that platform that helped the most on this adaptation. The best part, there is no physical post-its overuse.
What do you dislike about the product?
Maybe sometimes I can't find a template I want but that is really an opportunity to design it and share it.
Also, taking your work from Miro to Excel, Docs or Slides should be easier.
Also, taking your work from Miro to Excel, Docs or Slides should be easier.
What problems is the product solving and how is that benefiting you?
Working collaboratively online. Making our work more dynamic and easy. Being efficient. Definitely, I'm more productive.
Miro is a fantastic resource!
What do you like best about the product?
Miro is such an intuitive and easy-to-use tool, which in my role as Head of Customer experience, makes customer mapping so straightforward!
What do you dislike about the product?
Sometimes, depending on how big the board is I've created, it can be tricky to include this all in an easy-to-share photo or PDF format.
What problems is the product solving and how is that benefiting you?
Customer mapping has been such a win since using Miro - it keeps all of the team on the same page, ensuring that our efforts are placed in the right places in order to prevent churn and ensure engagement.
Recommendations to others considering the product:
Try and integrate this into your organizational culture so everyone is using the same tool and productivity can be increased across the board.
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