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Miro

Miro

Reviews from AWS customer

4 AWS reviews

External reviews

10,008 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Gordon B.

Versatile Collaboration with Room for Improvement

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
I use Miro daily at work for collaboration, planning, brainstorming, workshops, and general team activities. Miro is a fast and easy collaboration tool, effectively transforming messy brain dumping into structured, useful content, plans, or frameworks. Its flexibility is valuable, allowing work in various formats such as tabular, flowcharts, cards with tags, and links. I particularly appreciate the new document and table objects, along with the AI features, which are great additions that I heavily rely on.
What do you dislike about the product?
Some of the older foundational components like stickies and grids seem outdated and need an update. It's easy for novice users to unintentionally mess up boards, especially during workshops. The stickies are janky and the font behavior often appears chaotic. Frames have several issues including a redundant title that should be removed, bugs with object snapping to cells, a lack of object alignment within frames and need for greater content management abilities.
What problems is the product solving and how is that benefiting you?
I use Miro for seamless collaboration in planning and brainstorming, transforming ideas into structured content efficiently. Its flexible formats, including tables and flowcharts, and innovative AI features enhance our productivity in diverse team activities.


    Lahlou S.

Intuitive Collaborative Space, Intimidating Start

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
I greatly appreciate the simplicity of Miro, which makes it easy to use even for complex tasks. The real-time collaboration tool is extremely valuable as it allows multiple people to work together efficiently, regardless of their location. This feature promotes smooth and dynamic cooperation, essential for my studies. Moreover, Miro offers an infinite canvas, which is ideal for organizing and exploring a large number of ideas without space constraints, supporting a creative and expansive workflow. These practical tools facilitate the visualization and structuring of thoughts and projects in a visual manner, which is a major asset in an academic context.
What do you dislike about the product?
For a new user, the infinite web and the multitude of tools can be intimidating at first. It would be advantageous to have onboarding tutorials and to offer a series of guided mini-tasks to facilitate adoption. Additionally, an improvement of the search bar would allow for easier navigation.
What problems is the product solving and how is that benefiting you?
I use Miro to organize my ideas thanks to its vast space and practical tools, and it allows real-time collaboration with an infinite canvas.


    Shendo R.

Visual Collaboration Made Effortless with Miro

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
Visual Collaboration
Miro provides an infinite canvas that makes brainstorming, mapping, and planning highly visual and interactive. Teams can easily create diagrams, mind maps, and workflows.


Real-Time Collaboration
Multiple users can work on the same board simultaneously, with features like sticky notes, comments, and voting that make remote collaboration feel natural.


Integrations
It integrates seamlessly with tools like Microsoft Teams, Slack, Jira, Confluence, and Google Workspace, which helps streamline workflows.


Templates
Miro offers a huge library of templates for everything from agile ceremonies to design sprints, which saves time and boosts productivity.


Ease of Use
Its intuitive interface makes it easy for both technical and non-technical users to get started quickly.


Flexibility
Whether you’re doing project planning, UX design, or strategy workshops, Miro adapts to different team needs.
What do you dislike about the product?
Performance Issues on Large Boards
When boards become very complex with lots of elements, Miro can lag or slow down, especially on less powerful devices.


Pricing
The free plan is quite limited, and the paid tiers can feel expensive for small teams or individual users.


Steep Learning Curve for Advanced Features
While basic usage is easy, mastering advanced features like integrations or custom templates can take time.


Limited Offline Access
Miro is heavily cloud-based, so working offline is not well-supported.


Permissions Management
Some users find managing access rights and permissions for large teams a bit cumbersome.


Export Limitations
Exporting boards in high resolution or specific formats sometimes requires a paid plan.
What problems is the product solving and how is that benefiting you?
Remote Collaboration Gaps
Traditional whiteboards are not effective for remote teams. Miro offers a shared digital workspace where everyone can contribute simultaneously, making collaboration much easier.

Fragmented Communication
Rather than dealing with scattered documents, emails, and chat threads, Miro brings brainstorming, planning, and design discussions together in a single visual platform, streamlining communication.

Difficulty in Visualizing Complex Ideas
Explaining complex workflows, processes, or strategies through text alone can be challenging. With Miro’s infinite canvas and templates, it becomes much simpler to visualize and organize these ideas clearly.

Lack of Engagement in Virtual Meetings
Miro’s interactive boards, sticky notes, and voting features help keep participants actively involved during workshops and planning sessions, increasing engagement.

Benefits for You (Insurance Claims Context)

Process Mapping & Workflow Design
Miro allows you to visually map out claims processes, spot bottlenecks, and find ways to improve efficiency.

Cross-Team Collaboration
Since claims often require input from multiple stakeholders such as adjusters, underwriters, and legal teams, Miro enables everyone to collaborate on a single board, reducing the need for endless email threads.

Training & Onboarding
Miro boards can be used for interactive training sessions, helping new team members learn claims handling procedures more effectively.

Project Planning
For projects like automation initiatives or compliance updates, Miro makes it easier to plan timelines and dependencies visually.


    Utilities

Miro supports synergy for small teams

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
Three things: intuitive, flexible, and collaborative. I wanted a simple kanban tool to unite my small team in the various tasks we were assigned. Miro delivered this and more, and I was able to convert my teammates into frequent users as well. I love the visual nature of the software, l the many templates that can be used, and the infinite board format which means more and more things can be added as needed.
What do you dislike about the product?
I wish there was a more flexible calendar tool that could sync with Google or Apple calendars.
What problems is the product solving and how is that benefiting you?
Visualization and tracking of tasks across multiple team members. Especially the feature to assign tasks to different team members. This allows clarity of tasks and provides synergy.


    Víctor P.

Efficient and simple collaboration with Miro

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
Miro is incredibly easy to use. In a matter of minutes, you can create a design and start collaborating with your team. Additionally, it offers a wide variety of functionalities and templates that facilitate efficient collaboration, even when time is limited.
What do you dislike about the product?
I have no specific complaints about the product. On some occasions, I have experienced performance issues, but overall its functioning is good.
What problems is the product solving and how is that benefiting you?
Miro is very useful for us during retrospective sessions, as it provides interactive boards where the whole team can share and discuss ideas. It also includes a voting feature that facilitates decision-making in a democratic way. In addition to this, we use it to define workflows, create diagrams, and align ideas among team members.


    Maxence P.

The Best Whiteboard for Technical Collaboration

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the flexibility of Miro's workspace, which makes it an exceptional tool for whiteboarding. Collaborative features such as the cursor, comments, and co-editing enhance the efficiency of teamwork. Miro's new AI feature is an interesting innovation that lays a good foundation for work, even though it still requires some manual adjustment, it saves me time. I also like Miro's well-thought-out ergonomics that facilitate rapid iterations. Moreover, Miro is easy to get started with, making it an obvious choice for UI and UX projects. Overall, Miro is one of the best whiteboarding tools I've used, with well-thought-out uses for design and collaboration.
What do you dislike about the product?
lack of usable template, lack of small "teams" features like those found on Ludi. A marketplace somewhat like N8N could be interesting (free, because if it's paid, not many would use it in a company, it's more for start-ups).
What problems is the product solving and how is that benefiting you?
I use Miro to facilitate discussions on complex topics, collaborate effectively, and structure my thoughts with flexibility. It offers excellent ergonomics and a quality whiteboard, making it an ideal tool for technical work environments.


    Vika S.

Effortless Process Mapping with Unlimited Space

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate Miro for its ease of use. I can effortlessly create complex flows for processes, and the software's intuitive interface simplifies this task significantly. Moreover, the unlimited space it offers allows me to organize my visual diagrams without restriction, providing me with the freedom to move around and arrange elements as necessary. The initial setup was also very straightforward, eliminating any potential stress or complications during onboarding. Overall, I find myself enjoying the creative latitude Miro provides, which empowers me to produce detailed and comprehensive process flows with minimal hassle.
What do you dislike about the product?
Nothing comes to mind.
What problems is the product solving and how is that benefiting you?
I use Miro to create complicated flows with many options, benefiting from its ease of use and unlimited space, allowing me to move around freely.


    Mat D.

Easy to Use Collaboration Platform for Hybrid Teams

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Miro is how it gives our project teams a single, flexible space to collaborate. We use it for everything from lofi wireframing and journey mapping to presentations, sprint planning and remote workshops, all without switching tools.

It’s especially effective for hybrid teams. Designers, product owners, engineers and SMEs can work together smoothly from any location, with real-time cursors, comments, templates and integrations keeping everyone connected. That balance of flexibility and ease of use is what makes Miro such a core part of how we work.
What do you dislike about the product?
What I dislike about Miro is that large boards can hang or load slowly, especially when they include lots of widgets or images. This can break the flow during workshops or stakeholder walkthroughs. Navigation on larger boards can feel clunky and it's easy for content to get lost without strict structure.

Having said that, these issues can mostly be avoid with more deliberate management of boards and the overall content taxonomy.
What problems is the product solving and how is that benefiting you?
Miro solves the challenge of keeping cross-functional teams aligned, especially in a hybrid environment. It gives us a single shared space for collaboration that would otherwise be scattered across multiple tools.

The primary benefit is a smoother workflow and clearer communication for improved alignment. Miro has become a core part of how we work because it strikes the right balance between flexibility and ease of use.


    Luis Paolo Z.

AI Features Make Process Mapping Effortless

  • November 30, 2025
  • Review provided by G2

What do you like best about the product?
It has ai features, especially when i tried creating a process map/flow. It actually was able to get what i want
What do you dislike about the product?
Maybe at first, its not that user friendly, i had a hard time expanding and editing my process map eaasily.
What problems is the product solving and how is that benefiting you?
PROCESS MAP literally. I create this a lot as a manager and process improvement SME. So definitely shortening my time creating manual shapes etc. Does help a lot! So this is one of the best apps ever


    Financial Services

Excellent for Wireframing and Team Collaboration

  • November 30, 2025
  • Review provided by G2

What do you like best about the product?
I use this tool for wireframing, mapping user journeys, and collaborating with my team during brainstorming sessions.
What do you dislike about the product?
I believe AI still requires some improvement. It does not consistently translate queries into good outputs.
What problems is the product solving and how is that benefiting you?
As someone who is very visually oriented, I find that Miro really helps me visualize everything clearly.