Visual collaboration has aligned cross‑team planning and has improved feedback transparency
What is our primary use case?
My main use case for Miro Business - Enterprise involves putting thoughts into the Miro board. For example, we use this tool in our sprint planning to map out our entire three-month workflow, starting from gathering requirements to production. We prepare charts on the Miro dashboard during long meetings, which allow us to decide on tasks, input, and dependencies in real-time. This tool particularly helps during discussions about system design, architecting new solutions, or enhancements. Additionally, we utilize another Miro board for our complete three-month course, where we refer to what is pending and what we require from a product owner perspective. Another significant use case involves retrospectives, where we divide our projects into sprints and discuss what went well and what needs improvement through anonymous sticky notes in Miro.
Using Miro Business - Enterprise has made a significant difference for my team when we worked on a feature involving multiple teams, such as backend, frontend, and QA, because there was confusion regarding the data flow between services. Initially, discussions over calls and chats lacked clarity, and we found ourselves going back and forth with no conclusions. Miro helped us coordinate across multiple groups, particularly when confusion arose about how data should flow between services.
Initially, discussions were unclear and we kept going back and forth, but after transitioning everything to the Miro board and mapping out the flow visually with sticky notes, we could identify gaps in services, such as handling error responses, that we might have missed until later in testing. Miro allowed each team to add their inputs on the board, and within one session, we recognized where the service handling could be simplified, saving us a couple of days of back and forth as we handled API and service integration.
Regarding our main use cases for Miro Business - Enterprise, instead of merely discussing what went well or what did not during our calls, we use Miro with predefined templates where team members can anonymously share feedback. This approach uncovered that unclear ownership was causing delays in our development process, which might not have become apparent during a call. By visualizing our steps in Miro, we assigned responsibilities, and as a result, our next sprint deployments were much smoother, enhancing communication and transparency.
What is most valuable?
I want to mention the ability to leave comments on Miro boards. There are occasions when I cannot attend meetings. During such instances, I can go to the board, review comments left by my teammates, and add my thoughts or tag others for clarification, which ensures I remain updated on discussions without being present.
Miro Business - Enterprise has positively impacted our organization noticeably, particularly in improving team alignment and expediting decision-making processes. Prior discussions were lengthy and convoluted. Now, Miro simplifies everything, providing clarity for everyone. In terms of measurable outcomes, Miro has saved several hours during planning and design every week.
From my perspective, Miro has allowed us to save at least two to three hours per month on individual features, as the board clearly outlines tasks and responsibilities, reducing the need for reiteration. Additionally, onboarding has become smoother because everything new members need to know is readily available on the board, minimizing the time they wait for assistance.
I would highlight some of the standout features for my team and me. Real-time collaboration is the most impactful because it allows multiple users to add their input simultaneously to the same board, thereby improving efficiency during sessions. Also, Miro provides templates for retrospectives, and the integration with tools such as Jira and Teams fits easily into our existing workflows.
What needs improvement?
I believe Miro can enhance its performance, particularly when dealing with large boards, as navigating from top to bottom can become challenging and sometimes slow. Moreover, it would be beneficial if Miro offered a folder structure for managing multiple boards, similar to other applications where sections can be organized neatly.
For how long have I used the solution?
I was working with a client that subscribed to Miro Business - Enterprise, and we have been using it for about four years now, primarily utilizing the Miro board every week.
What do I think about the stability of the solution?
Miro Business - Enterprise is stable.
What do I think about the scalability of the solution?
In terms of scalability, I do not see it as a necessary point for the Miro board since it primarily serves as a visualization tool.
How are customer service and support?
I have not needed much support from Miro's team, but when adding new users, some scrum team members manage the process, so I believe we would receive good customer support due to Miro being a well-known solution.
Which solution did I use previously and why did I switch?
We did not use a specific collaborative tool before Miro. We relied on platforms such as Notepad++, Teams chat, and OneNote, which were not inherently collaborative, making Miro a better option for our needs, leading us to adopt this tool.
What was our ROI?
Overall, we have seen a great return on investment with Miro Business - Enterprise, as it has saved time in planning discussions and reduced rework while improving team productivity by catching misunderstandings early in the development process.
Which other solutions did I evaluate?
We did not evaluate other specific options. However, our stakeholders might have considered a few other providers prior to choosing Miro, although I do not have specific names.
What other advice do I have?
For those considering Miro Business - Enterprise, I recommend starting with a clear use case, beginning with brainstorming sessions to acclimate the team and trying out templates to help keep things organized and structured. I would rate my overall experience with this product an 8 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Intuitive Diagramming and Brainstorming with Helpful Templates
What do you like best about the product?
The easy is to create diagrams and brainstormings, the tools to be found are intuitive and useful to do so, even the pre-populated templates helps a lot to not start from the scratch
What do you dislike about the product?
The table feature has a particular bug that after a while their functionalities got completely limitated
It would be grate if Miro has some rule grids and snapping, cause sometimes is difficult while building diagrams, such as grouping some elements, whenever you need to scale I have identified another bug
A calendar plug-in would be great as well
What problems is the product solving and how is that benefiting you?
To ease the comunication between peers and internal flows, for product development is very useful to set up and draft ideas, explore concepts and initial drafts on wireframes even
Streamlines Workflows with Ease
What do you like best about the product?
I think Miro is really helpful for outlining job and onboarding workflows. It solves the annoyance of constantly having to draw boxes and arrows in software like Google Docs, making it more user-friendly, easy to share, and easy to view. I really appreciate the ease of use. I like that the arrows automatically pop up from boxes, so I don't need to click and check constantly. I also like that it connects to Claude, which is pretty cool. I thought the initial setup was pretty simple, especially once I was added to my company's Miro account.
What do you dislike about the product?
truly not much!
What problems is the product solving and how is that benefiting you?
I use Miro to outline job and onboarding workflows, which is really helpful. It solves the annoyance of doing boxes and arrows in Google Docs, making it user-friendly, easy to share, and view.
Great for Collaborating with Lots of People and Generating New Ideas
What do you like best about the product?
Working with a lot of people, specially when getting new ideias.
What do you dislike about the product?
Limited free users but that's make sense since Miro has to profit.
What problems is the product solving and how is that benefiting you?
Drawing and refining process and new ideas.
Easy-to-Use Platform for Presentations and Interviews
What do you like best about the product?
Easy to use platform during presentations or interviews
What do you dislike about the product?
It could be more colorful overall. Also, it would be better if the shapes could auto-adjust.
What problems is the product solving and how is that benefiting you?
1. Explaining a particular topic clearly and noting down the key points discussed during our conversations.
2. Creating different blocks as to-dos, which helps us remember and refer back to them in our future discussions.
User-Friendly, Ideal for Team Brainstorming
What do you like best about the product?
I use Miro for brainstorming sessions with my team because of how user-friendly it is, making it easy for everyone to join in. The interface is super easy to start using and it links directly to my work email. It's great for strategy planning too. The initial setup was super easy.
What do you dislike about the product?
Sometimes I have trouble accessing a Miro board link.
What problems is the product solving and how is that benefiting you?
I use Miro for brainstorming sessions and it helps with strategy planning. It's user-friendly, allowing everyone to join in easily. The interface is super easy to use, linking directly to my work email.
Collaborative and User-Friendly with Minor UX Flaws
What do you like best about the product?
I really like the simplicity and ease of use of Miro. It was easy to fire up a board and get both technical and non-technical teams on board. Miro allows everyone to see the same info in the same space at the same time and work collaboratively rather than independently. Each time we've had a need, we were able to get the work done, and the initial setup was easy, with users able to make what they needed without any involvement from IT.
What do you dislike about the product?
I don't like that it defaults to editing. If I am looking at a diagram, I want to be able to move it first, not edit it right from the get-go. I have to hit undo constantly.
What problems is the product solving and how is that benefiting you?
Miro allows everyone to see the same info in the same space at the same time and work collaboratively rather than independently. It's easy to fire up a board and involves both technical and non-technical teams.
Effortless Collaboration, Limited High-Fidelity Prototyping
What do you like best about the product?
I like that Miro is very easy to use, even for users who were not familiar with it. The real-time interaction with other users is great, making it extremely helpful in meetings with the whole company's team. I also appreciate that it's accessible via a web browser, which makes it very democratic.
What do you dislike about the product?
Sometimes I need to create more elaborate and higher-fidelity prototypes so that users can better understand the goal of a new feature in our product or a new interaction of an interface element. When I need this type of high-fidelity prototype, Miro is not able to fully meet my needs, and I have to resort to other tools.
What problems is the product solving and how is that benefiting you?
Miro allows me to take notes during meetings, organize user flows and mind maps quickly, and sketch screens for features I develop.
Intuitive and Great for Sharing & Brainstorming
What do you like best about the product?
it is very intuative.
you can drop images and links in telation to the board.
offers opportiunity to share & brainstorm all kind of issues toghether
What do you dislike about the product?
we have a problem mainly with PDF format that we insert into MIRO - it is very slow. sometimes it freezes the browser with vector PDF's
What problems is the product solving and how is that benefiting you?
We are an architectural office. We mostly use MIRO to create boards with guides for working in the office, such as flow charts and similar materials. Because our systems are ongoing and constantly changing, we can easily modify the boards as needed.
Visual Collaboration Made Easy, With Room for Performance Improvement
What do you like best about the product?
I use Miro primarily for brainstorming, planning, and visual collaboration. It helps me organize ideas in a structured yet flexible way, especially when working on projects or preparing concepts. I appreciate how Miro turns complex thinking into something visual and easy to understand. The real-time collaboration feature stands out, as being able to work with others on the same board simultaneously makes brainstorming and discussions feel much more interactive and productive. It almost feels like everyone is in the same room, even when working remotely. I also really like its flexibility. Whether I’m creating mind maps, flowcharts, or planning a project, Miro gives me the freedom to structure ideas the way I want without feeling restricted. The drag-and-drop interface and ready-made templates save a lot of time and make the whole process smooth. Overall, it makes organizing thoughts, collaborating, and planning not just efficient, but actually enjoyable.
What do you dislike about the product?
While I really enjoy using Miro, there are a few areas that could be improved. One challenge is performance when boards become large or have a lot of elements, it can start to lag, especially on lower-end devices. This sometimes interrupts the workflow and makes navigation less smooth. Another aspect is the learning curve for beginners. Although the interface is powerful, it can feel a bit overwhelming at first with so many features and tools available. A more guided onboarding experience would help new users get comfortable faster.
What problems is the product solving and how is that benefiting you?
I use Miro for brainstorming and planning, helping me organize ideas and collaborate in real time with my team. It simplifies project planning and supports creating flowcharts, mind maps, and diagrams, making complex topics easier to understand.
