AI For Work

Kore.ai

Reviews from AWS customer

7 AWS reviews

External reviews

479 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Naveen K.

Kore.ai Features

  • June 24, 2024
  • Review provided by G2

What do you like best about the product?
Good Handson Experience while learning Course and doing some certifications. Easy way to build more and customize bots easily. Ease of Implementation.
What do you dislike about the product?
Some Feature like Nodes must be in workspace level
What problems is the product solving and how is that benefiting you?
Easily capturing intent and handling with bot action and using LLM in VA.


    Consulting

Training experience from Kore Ai for automation Ai

  • June 13, 2024
  • Review provided by G2

What do you like best about the product?
the easy of building the dialogue flow and its publication is good
What do you dislike about the product?
To much content at one strech, we missed lot of goof functionality, even human brain can concentrate at a strech for 2 hours.

it should be to and fro.
show the fuchtionality and let the user practice only that and keep the training for 8 days , 1 hr daily. ultimatum is to gets hands on your software and get used to it, it will help your organisation to reach more users and clients.
What problems is the product solving and how is that benefiting you?
they are helping to reduce the operational cost which we estimates on the human force that too for the limited time, with kore ai we can give 100 % 24/7 support


    Mohammad M.

Easy building of ChatBots

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Seamless integration
Easy to integrate with other API's
What do you dislike about the product?
Better developer interface
Dark theme missing
What problems is the product solving and how is that benefiting you?
Creating Chatbots with GenAI capable helps businesses execution smooth.


    Chinmay B.

Kore.ai Chatbot

  • March 01, 2024
  • Review provided by G2

What do you like best about the product?
The ease of setting up the bot, Dialogs and other Bot fetaures in a short span of time, Support for multi channel intregration and training programs.
What do you dislike about the product?
The kore webplatform lags when there is a complex flow designs and also very difficult to understand advanced micro level configurations and flow.
What problems is the product solving and how is that benefiting you?
Provides a platform to spin up a bot within no time. The support for multi channel integration is specially beneficially for a developer and customers to choose their choice of conversational channels in a very less effort and cost.


    Health, Wellness and Fitness

Too many out of box features having less control on execution

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
dialog generation and natural language processing
What do you dislike about the product?
multiple channels and multilingual support.
What problems is the product solving and how is that benefiting you?
platform provides bot generation and channel inegration which helps us to develop Virtual assists


    Ashutosh Singh R.

Easy & Advance at the same time

  • February 17, 2023
  • Review provided by G2

What do you like best about the product?
Platform documentation material is easily available. Besides Making chatpot & hosting it on different platform is very quick.
What do you dislike about the product?
Some of the features were still in development phase & were not working as expected.
What problems is the product solving and how is that benefiting you?
Building & hosting chatbots .


    Ritik B.

it's a good tool for beginners specially to create virtual assistants, but it's UI create problem

  • February 17, 2023
  • Review provided by G2

What do you like best about the product?
It is support multilingual and good handling of NLP ambiguity
What do you dislike about the product?
Its UI is not suitable for developers needs more customization and supports only javascript as a script; python should be there
What problems is the product solving and how is that benefiting you?
developers easily can share the bot during development and after prototype is ready without deploying the bot.


    Gustavo D.

Good experience but a lack of support

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
The automatic learning and the simple design of the conversations.
What do you dislike about the product?
The lack of the caracteristics, like develope more advanced code or better forms and functions for them.
What problems is the product solving and how is that benefiting you?
The easy design and personalization for a variety of clients


    Information Services

Good platform to develop chatbots

  • November 09, 2022
  • Review provided by G2

What do you like best about the product?
it is well-maintained for different environments and different domains
What do you dislike about the product?
Debugging is not that is easy on the platform
What problems is the product solving and how is that benefiting you?
Most enterprises companies require chatbots by using that; we can reduce manual efforts to clear end users' doubts


    Consumer Goods

Good learning experience

  • October 04, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use. Good UX and user friendly tool
What do you dislike about the product?
Language configuration is not easy. Analytics could be better
What problems is the product solving and how is that benefiting you?
Helping in automating maual work. AI is good