Sold by: Kore.ai
Deployed on AWS
In todays fast-paced world, efficiency is the key to success. Meet AI for Work, your ultimate AI-powered partner that helps employees at all levels to work smarter and faster. Whether accurately retrieving enterprise knowledge, streamlining routine tasks, optimizing workflows, or providing instant support, AI for Work is here to make work life easier and more productive
4.6
Overview
AI for Work is an enterprise-ready AI solution designed to help employees work smarter and faster. Whether managing requests, approvals, or retrieving knowledge, it enables intelligent automation, freeing employees to focus on high-value tasks.
Enhance information discovery with enterprise-grade RAG search, delivering accurate results through customizable AI models, tailored chunking strategies, and built-in guardrails. Streamline employee engagement and lifecycle management by publishing pre-built AI agents for HR, recruitment, and IT while maintaining control over security and access. Integrated analytics give managers real-time insights into AI adoption, performance, and cost optimization, driving smarter decisions across the organization. If you want to see a demo, click here to talk with AI experts.
With intelligent automation, robust security, and governance, AI for Work boosts productivity, streamlines operations, and fosters innovation. Seamless integrations and flexible deployment options enable businesses to scale AI adoption while ensuring compliance and control confidently
Highlights
- Enterprise Search: Enhance knowledge retrieval with enterprise-grade RAG search, featuring customizable LLM selection, tailored chunking, and response validation
- Automate: Customize or configure AI Agents through a no-code interface, turning intent into actions for seamless and efficient automation
- Orchestrate: Trigger the right AI Agent based on user queries to automate workflows, integrating multiple platforms for efficient execution. Govern: Maintain control over user management, usage monitoring, security settings, and analytics, ensuring secure, compliant, and data-driven AI operations
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months |
|---|---|
AI for Work Enterprise Support | $40,000.00 |
AI for Work Non Production Cloud Environment | $40,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
AI for Work | AI for Work Per User per Month | $40.00 |
AI for Work ITAssist | AI for Work ITAssist per User per Month | $10.00 |
AI for Work HRAssist | AI for Work HRAssist per User per Month | $10.00 |
AI for Work RecruitAssist | AI for Work RecruitAssist per User per Month | $10.00 |
AI For Work - AI for Process Add-On | AI for Process within AI for Work per User per Month | $10.00 |
Dimensions summary
Pricing is per user, per month, billed under a contract. You start with the base AI for Work seat. Three role-specific options add capabilities for IT, HR, or recruiting teams: ITAssist, HRAssist, and RecruitAssist. The AI for Process Add-On extends AI for Work with process automation, also priced per user per month. Two operational options round out the pricing and are not per-user seats: Enterprise Support covers added support, and the Non Production Cloud Environment provides a separate testing or staging environment. You combine seats and add-ons to match your team's roles and needs.
Top-of-mind questions for buyers
A user is one employee seat that can access AI for Work. Each person who searches enterprise knowledge, triggers agents, or automates workflows counts as one user. You add the role-specific options (ITAssist, HRAssist, RecruitAssist) per user for the teams that need those capabilities.
You start with the base AI for Work seat per user. ITAssist, HRAssist, RecruitAssist, and the AI for Process Add-On each bill separately per user per month on top. Charges add together for each user carrying that option. You only pay add-ons for users who need them.
These two are not per-user seats. Enterprise Support covers added support for your account. The Non Production Cloud Environment gives you a separate space for testing or staging, apart from production. Both bill independently of how many user seats you buy.
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Vendor support
As part of our support services, we resolve customer queries quickly, efficiently and cost effectively using our highly skilled support team. Our support team will identify your problem and come up with a solution promptly. We provide 24/7 support as per agreed SLAs with the client
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge.
AI for Work, powered by the Kore.ai Agent Platform, reimagines enterprise productivity with Agentic AI, where AI agents not only retrieve enterprise knowledge but also execute complex workflows securely across systems and channels
In todays fast-paced world, efficiency is the key to success. Meet AI for Work, your ultimate AI-powered partner that helps employees at all levels to work smarter and faster. Whether accurately retrieving enterprise knowledge, streamlining routine tasks, optimizing workflows, or providing instant support, AI for Work is here to make work life easier and more productive
Customer reviews
Wissam Ezzeddine
Low-code AI agents have transformed our workflow and training efficiency
Reviewed on Aug 16, 2026
Review provided by PeerSpot
What is our primary use case?
Kore.ai is designed to create AI chatbots for agents working with clients, integrating agents for their main duties.
I completed a personal project using Kore.ai to build an agent for university admissions that handled FAQs and provided answers with generative AI. The project also had knowledge AI integrated and took approximately one month to complete.
Our team worked on assignments for training purposes, including a project for a flight attendant training program, and another project for a client in Dubai. The Dubai project involved creating agents for various duties within the system that could take calls with clients.
What is most valuable?
One of the best features Kore.ai offers is low-code development. Another valuable feature is the integration of different LLMs by simply integrating the API, which is extremely helpful. Different types of apps can be made using Kore.ai, including knowledge-based apps, AI agents, and contact center AI.
The low-code development feature is particularly helpful because there is no need for writing code. There are many blocks that can be arranged together with the logic that anyone wants. What I appreciate most about it is that it integrates easily and can be tested more quickly than the traditional method involving writing code.
The testing process with Kore.ai is straightforward and easy, with minimal rework and repetition.
Kore.ai is going to be a breakthrough for our organization. However, due to market conditions, we did not have many clients interested in working with Kore.ai. The platform has impacted our organization by enabling us to dive into the AI world, specifically regarding agents and chatbots.
My team has noticed improvements in workflow and efficiency while implementing their own chatbots and AI agents.
What needs improvement?
Kore.ai could be improved by offering more in-depth trainings and assignments with the platform itself so that anyone could learn how to use it better.
We sometimes faced challenges with the integration process due to a lack of in-depth knowledge in the documentation. Reading through the documentation carefully helped us resolve any issues.
I assigned a rating of eight because there are sometimes bugs or issues when trying to switch from one app to another, leading to some lagging, which might be related to the GUI itself.
For how long have I used the solution?
I have been using Kore.ai for about three to four months.
What do I think about the stability of the solution?
Kore.ai's accuracy and reliability depend on how we train it and what information we input. Based on our inputs, it is very accurate and reliable, especially for knowledge apps that provide search results and references.
What do I think about the scalability of the solution?
The question about performance under heavy workloads is not applicable for us since we have not deployed Kore.ai fully with clients. We have only tested it with a small team.
How are customer service and support?
The support and documentation for Kore.ai are good as they are, with everything someone needs being clearly available. The technical support team is also very helpful.
Which solution did I use previously and why did I switch?
Kore.ai is outstanding compared to other AI agent platforms such as Copilot Studio due to the centralized nature and integration of different apps within a single platform.
How was the initial setup?
Onboarding Kore.ai was managed by our team lead, who introduced it to us through instructor-led training that involved assignments and recordings, which made the process smooth.
Which other solutions did I evaluate?
My advice for others looking into using Kore.ai is to first introduce themselves to the platform through the academy, engaging in instructor-led trainings, completing assignments, and testing things out for themselves.
What other advice do I have?
The learning curve for Kore.ai took some time because the trainings are scheduled differently, making it hard to incorporate everything quickly. However, the learning process was smooth during the instructor-led trainings.
Before concluding, I think it is important to note how much learning someone needs to achieve a senior position regarding Kore.ai and the experiences that come along with it.
I gave this review a rating of eight out of ten.
Telecommunications
Straightforward IVR Workflow Design, Though Still Room to Grow
Reviewed on Aug 06, 2026
Review provided by G2
What do you like best about the product?
Kore.AI is currently being used by a few of our clients. They mainly use it because it makes IVR workflow design easier and more straightforward.
What do you dislike about the product?
There was no support from the Kore.AI team for certifications on earlier Kore.AI versions, so we had to train our freshers ourselves because the client was still using an older version in production.
What problems is the product solving and how is that benefiting you?
It makes it much easier to implement complex workflows.
Information Technology and Services
Kore.AI’s Flexible Low-Code Platform for Scalable, Enterprise-Grade Chatbots
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
What I like best about Kore.AI is its flexibility. The low-code platform makes it easy to build and deploy enterprise-grade chatbots quickly, while still providing the ability to implement complex business logic through custom code, APIs, and integrations. Its omnichannel support, strong NLP/LLM capabilities, and enterprise-ready features make it an excellent platform for developing scalable conversational AI solutions.
What do you dislike about the product?
The main drawbacks are the learning curve for advanced features, limited debugging visibility in complex bot flows, and occasional inconsistencies in AI/Search AI responses that require additional tuning. Improved documentation and debugging tools would make development much smoother.
What problems is the product solving and how is that benefiting you?
Kore.AI helps solve the challenge of building and managing enterprise conversational AI by providing a single platform for chatbot development, AI orchestration, integrations, and omnichannel deployment. It reduces development time through reusable components, low-code tools, and built-in integrations while still allowing custom development when needed. This has enabled us to deliver production-ready chatbots faster, automate customer interactions, integrate with enterprise systems, and focus more on improving user experience rather than building infrastructure from scratch.
Banking
Wide Variety of Connectors That Just Works
Reviewed on Aug 03, 2026
Review provided by G2
What do you like best about the product?
The wide variety of connectors available.
What do you dislike about the product?
Sometimes the platform seems like it's lagging, which impacts the pace of development.
What problems is the product solving and how is that benefiting you?
I would say mostly banking, making it easier for customer with their day to day needs.
Sushil Kumar S.
Exceptional Support and Easy Setup with Kore.AI
Reviewed on Jul 30, 2026
Review provided by G2
What do you like best about the product?
I find Kore.AI's support very helpful; whenever we get stuck, they are ready to assist quickly. I've worked on many chatbots, and I appreciate how straightforward the initial setup of Kore.AI was for me.
What do you dislike about the product?
I feel like there could be improvements in the inbound and outbound scenario where instances need to select all the parameters like chatbots. It would be helpful if they could add some prompting steps based on current standards. Also, I'm looking for faster resolution for user issues.
What problems is the product solving and how is that benefiting you?
I use Kore.AI to resolve HR and IT issues without manual portal tasks, and it helps me quickly address FAQs based on queries.