Agentforce Service
Salesforce, Inc.External reviews
7,003 reviews
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SalesForce Cloud
What do you like best about the product?
One of the first work tools that was born in the cloud
What do you dislike about the product?
Since its inception, it has been innovative and constantly growing in the world of CRM.
What problems is the product solving and how is that benefiting you?
Companies have moved to this tool due to cost versus benefit analysis.
Recommendations to others considering the product:
I have recommended this solution to many companies, and they have migrated to the cloud.
Sales Force rocks !
What do you like best about the product?
All of the customization options. We are able to completely customize drop downs for specific cases ect, makes reporting a breeze
What do you dislike about the product?
Nothing to report at this time! Everything is working well!
What problems is the product solving and how is that benefiting you?
Case management mostly & reporting.
Sales force is great but with some flaws
What do you like best about the product?
I love how sales force is so easy to use and so intuitive
What do you dislike about the product?
I don’t like the fact that you have to pay for options every time you want to add something. Also the fact that you can’t add functionalities on your own.
What problems is the product solving and how is that benefiting you?
It allows me to track my customers and perform follows ups very easily
Salesforce is on their A Game!
What do you like best about the product?
Accessibility, Easy to Use, Appealing to the Eye, Fast, and Customizable
What do you dislike about the product?
Need to purchase this as an extension to what you already use at Salesforce
What problems is the product solving and how is that benefiting you?
Receiving community partner opinions and ideas have improved our services as an organization.
My Salesforce review
What do you like best about the product?
Because its de number one client sales suport system in the world
What do you dislike about the product?
its so hard to learn and develop the system.
What problems is the product solving and how is that benefiting you?
A fast support to a client
salesforce Customer Self-service
What do you like best about the product?
that you can set up your accounts or customers own portals and they can live chat directly to get assistance. Its easy to access and super user friendly!
What do you dislike about the product?
I do not dislike anything at this time and do not have any complaints. : _)
What problems is the product solving and how is that benefiting you?
customers have access to all of there accounts information directly.
Great software for tracking!
What do you like best about the product?
I really life the various functions and ability to customize based on each office that I am working with.
What do you dislike about the product?
I often cannot save my credentials and have to manually type in my password.
What problems is the product solving and how is that benefiting you?
I am able to get a better connection with my clients as well as provide better customer service because I can customize each customer's need without treating them all the same in a blanket service type.
Need help? Where here....but, not really.
What do you like best about the product?
The platform is streamlined and makes it easy for our employees to be able to assist our clients no matter where they are. Not in the office...not an excuse. Literally everything is available at their finger tips.
What do you dislike about the product?
Like most things you get what you pay for. The major hurdle is the price point. It would be great to have more options in regards to bundling with their other products.
What problems is the product solving and how is that benefiting you?
Most of our employees spend 80% of the time out of the office. We needed a solution and this product serves its purpose.
Seamless and extremely easy to use
What do you like best about the product?
I really like how easily you can log into Salesforce’s cloud without hassle.
What do you dislike about the product?
There isn’t anything I don’t like. It’s perfect for our team.
What problems is the product solving and how is that benefiting you?
We needed to use Salesforce to reach out to new customers and find leads
The best inside sales for college admissions and recruitment
What do you like best about the product?
Salesforce Improves Student Data Quality & Recruitment Paperwork Management – One of the core functions of all CRMs is data management about student admissions. It has a host of easy-to-use options to input and manage student applications to financial aid data. Adding, removing, updating and sharing student data with other academic departments is simple.
What do you dislike about the product?
There is nothing that I have found to be an issue in the past nor current.
What problems is the product solving and how is that benefiting you?
Salesforce has helped acquire new students for the next enrollment period – For a college campus to grow it must continually increase its student body base. Salesforce makes this possible by providing useful, informative admissions reports and transcript data about current students and by facilitating new student and alumni program starts.
Recommendations to others considering the product:
I do not happen to have any current recommendations since being a consumer in the inside sales industry.
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