Agentforce Service
Salesforce, Inc.External reviews
7,003 reviews
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External reviews are not included in the AWS star rating for the product.
Love Salesforce Service Cloud
What do you like best about the product?
Great program! We have been dedicated users for almost a year now and have no complaints. It has made interacting with customers much easier and more fun - it has also helped us keep organized records.
What do you dislike about the product?
Nothing, we dont have any complaints about this program
What problems is the product solving and how is that benefiting you?
It keeps us organized, and we are able to keep up-to-date files!
Works great
What do you like best about the product?
It was simple to learn and very easy to use!
What do you dislike about the product?
I currently have no dislikes at this time.
What problems is the product solving and how is that benefiting you?
Salesforce was used to make sales for antivirus products and for ticket documentation as well.
Recommendations to others considering the product:
This is a great tool for those who work in sales.
User friendly platform
What do you like best about the product?
I like that the interface is very simple, it's very easy to find what you're looking for and take down customer information.
What do you dislike about the product?
Sometimes it can be a bit glitchy, so sometimes it won't click where you clicked or you'll have to refresh a few times for changes to take place.
What problems is the product solving and how is that benefiting you?
Used for logging customer service calls.
Great experience
What do you like best about the product?
I like the ability to correspond with others
What do you dislike about the product?
It has many glitches and issues from time to time
What problems is the product solving and how is that benefiting you?
Service issues
Fantastic for a remote team
What do you like best about the product?
This is a fantastic client for accessing data and responding to customer requirements remotely.
What do you dislike about the product?
It is difficult to configure. There is a lot of support, but the implementation is time consuming.
What problems is the product solving and how is that benefiting you?
This had been a wonderful solution for realizing metrics across the team.
Great system
What do you like best about the product?
It is a very simple and easy program to navigate
What do you dislike about the product?
They software can lag at times and be annoyinh
What problems is the product solving and how is that benefiting you?
Easy to manage tickets
Excellent tool for any sales professional
What do you like best about the product?
The ability to track sales clients and conversations to ensure proper follow up and follow through.
What do you dislike about the product?
I really have no dislikes although this is the only software of this kind that i have used.
What problems is the product solving and how is that benefiting you?
The ability to track sales calls and manage a book of business.
Recommendations to others considering the product:
This is a great way to develop leads and manage a book of business for any sales professional.
Great software
What do you like best about the product?
This software is very user friendly. I would recommend this to anyone.
What do you dislike about the product?
Too many screens. This should be a simpler system.
What problems is the product solving and how is that benefiting you?
Sales force management
SF
What do you like best about the product?
Simplicity and ease of use, great tool for the workplace.
What do you dislike about the product?
On boarding new hires that haven’t used the tool before is difficult
What problems is the product solving and how is that benefiting you?
Very dynamic platform with several integrations
Well done
What do you like best about the product?
The interface is unparalleled. This plus the ability to customize is a game changer.
What do you dislike about the product?
Not much to dislike. It could be a little less busy looking.
What problems is the product solving and how is that benefiting you?
None
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