Agentforce Service
Salesforce, Inc.External reviews
7,118 reviews
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External reviews are not included in the AWS star rating for the product.
Great software
What do you like best about the product?
I love this software because it keeps track and helps support the sales team quickly and accurately
What do you dislike about the product?
Not sure of anythings I dislike about this product or service. It's a great overall product that helps out our sales :) I would recommend it to anyone I know
What problems is the product solving and how is that benefiting you?
I have a lot of problems that I have been able to solve with the use of salesforce service cloud. The client management is fantastic and the sales go smoother then other software our company had used
Recommendations to others considering the product:
No answer
Cloud adventure
What do you like best about the product?
Easy, quick and innovative. History saves all the steps and users
What do you dislike about the product?
There is many options you could add/delete and those are you have purchase
What problems is the product solving and how is that benefiting you?
Information is saved rigth away on the cloud. History of tasks
Love Salesforce Service Cloud
What do you like best about the product?
Great program! We have been dedicated users for almost a year now and have no complaints. It has made interacting with customers much easier and more fun - it has also helped us keep organized records.
What do you dislike about the product?
Nothing, we dont have any complaints about this program
What problems is the product solving and how is that benefiting you?
It keeps us organized, and we are able to keep up-to-date files!
Works great
What do you like best about the product?
It was simple to learn and very easy to use!
What do you dislike about the product?
I currently have no dislikes at this time.
What problems is the product solving and how is that benefiting you?
Salesforce was used to make sales for antivirus products and for ticket documentation as well.
Recommendations to others considering the product:
This is a great tool for those who work in sales.
User friendly platform
What do you like best about the product?
I like that the interface is very simple, it's very easy to find what you're looking for and take down customer information.
What do you dislike about the product?
Sometimes it can be a bit glitchy, so sometimes it won't click where you clicked or you'll have to refresh a few times for changes to take place.
What problems is the product solving and how is that benefiting you?
Used for logging customer service calls.
Great experience
What do you like best about the product?
I like the ability to correspond with others
What do you dislike about the product?
It has many glitches and issues from time to time
What problems is the product solving and how is that benefiting you?
Service issues
Fantastic for a remote team
What do you like best about the product?
This is a fantastic client for accessing data and responding to customer requirements remotely.
What do you dislike about the product?
It is difficult to configure. There is a lot of support, but the implementation is time consuming.
What problems is the product solving and how is that benefiting you?
This had been a wonderful solution for realizing metrics across the team.
Great system
What do you like best about the product?
It is a very simple and easy program to navigate
What do you dislike about the product?
They software can lag at times and be annoyinh
What problems is the product solving and how is that benefiting you?
Easy to manage tickets
Excellent tool for any sales professional
What do you like best about the product?
The ability to track sales clients and conversations to ensure proper follow up and follow through.
What do you dislike about the product?
I really have no dislikes although this is the only software of this kind that i have used.
What problems is the product solving and how is that benefiting you?
The ability to track sales calls and manage a book of business.
Recommendations to others considering the product:
This is a great way to develop leads and manage a book of business for any sales professional.
Great software
What do you like best about the product?
This software is very user friendly. I would recommend this to anyone.
What do you dislike about the product?
Too many screens. This should be a simpler system.
What problems is the product solving and how is that benefiting you?
Sales force management
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