Proxy integration has strengthened email security and centralized monitoring for all branches
What is our primary use case?
I am currently working on Cisco Email Security Gateway, ESA, and I am also exploring Trellix Skyhigh proxy. I have been working with Skyhigh Security for the last six to seven months. My customer is using the solution, and we are supporting the client location as well. They have a vendor in the Bangalore area of southern India from which they procured on-premises servers.
In security posture, we have integrated Skyhigh Security with IBM QRadar, which is quite helpful to know how the activities are going. If any critical or security events occur in Skyhigh Security, we are able to get those to our IBM QRadar, making it very much easier to monitor all the security events in our environment. This is a major use case compared to other tools, as Skyhigh Security is the most useful for our security posture.
What is most valuable?
We have nearly 900 plus branches here, where we have rerouted our traffic through proxy like Trellix Skyhigh Security. We operate in a major financial sector in India, and that is why we use Skyhigh Security to reroute all our traffic via proxy for our security. Only then will it reach our gateway. We monitor all the URLs and the plant IPs in our proxy.
We are tracing those IPs to see whether they have a valid code or not. We also check with Trellix Sandbox to determine whether the URL is malicious or not. Additionally, we have included our Cisco Umbrella with our proxy, so the DNS resolution happens on our Umbrella side. We continuously monitor the traffic on our proxy side.
The threat protection feature is a major useful thing because for our 900 branches we monitor with this proxy only. If any issue or any URL does not reach, it is quite helpful to check whether the issue is in the proxy side or in the actual end-user side. It is quite easy to monitor. We do not get all those things from the firewall end, and it is quite easy to gather that information from the proxy, which is a major benefit here. It also majorly helps to hide our actual IPs, as we have directed all the IPs from the proxy, making it very helpful to hide our internal servers.
What needs improvement?
When compared to other technologies, Skyhigh Security is quite simple, but if there is any improvement in the GUI, it will be quite easy for us because it looks a legacy interface. This is the major thing; if there is any improvement on the GUI side, it will be more helpful.
We do not have a DLP in Trellix on our side, as we are using Windows.
For how long have I used the solution?
I have been working with Skyhigh Security for the last six to seven months.
What do I think about the stability of the solution?
We did not face any downtime on that site, so it is quite reliable. We also have internet clustering in that area, so there is no significant downtime. There is no downtime in the proxy side, which is a major benefit here. If any box faces any issue, it is clustered, so there is no issue on that side.
What do I think about the scalability of the solution?
Scalability is very good, and I can give a rating up to nine out of ten for scalability.
How are customer service and support?
Till now there is no issue in the proxy side or in customer support. We are quite satisfied with that product.
In Trellix trial portal, we have raised cases for any escalations or issues. With that, we can know the case severity such as P1, P2, or P3, allowing easy interaction from the customer support side. It is much easier compared to other support portals.
How was the initial setup?
Recently we have just migrated our servers to new on-premises servers with the latest version. For deployment, we have worked with our deployment team who provided good support from Trellix team as well. It was not disruptive at that time; we went live within two to three days without any disturbance in that area, making it much quicker compared to other tools. Migration is easier, and deployment is quite straightforward.
What other advice do I have?
For IAM, we are using other tools, as we are a financial institution, so we do not go with a single vendor platform. We need to work with multiple vendors for guidelines provided by our government.
For an enterprise customer, Skyhigh Security is quite good for them to use. I think it is not fit for small and medium-sized enterprises, but for enterprise customers, it is much more cost-efficient and also very secure for that environment. I would rate this review overall as ten out of ten.
Cloud security features have improved security management and cut operational costs
What is our primary use case?
The typical use case for our clients is cloud security.
What is most valuable?
The cloud security features are the most valuable. The solution significantly helps in enhancing security management. It also contributes to operational cost savings.
What needs improvement?
The solution has room for improvement in its DDoS protection. Additionally, the documentation needs enhancement to provide easier setup for users.
For how long have I used the solution?
I have used the solution for two years.
What do I think about the stability of the solution?
I rate the stability as seven out of ten.
What do I think about the scalability of the solution?
I rate the scalability as eight out of ten.
How was the initial setup?
The initial setup was challenging, and the documentation could be improved to make it easier.
What other advice do I have?
I would recommend Skyhigh Security to others. I rate the overall solution an eight out of ten.
Enhances security by providing strong threat protection capabilities
How has it helped my organization?
We have better data protection after implementing the product.
What is most valuable?
The product enables us to scan files for viruses and vulnerabilities. The threat protection capabilities are very strong. The product handles our compliance and governance challenges well. It enhances our security.
What needs improvement?
It is difficult for non-technical people to learn the tool. There are no training videos available for the product.
For how long have I used the solution?
I have been using the solution for about five years.
Which solution did I use previously and why did I switch?
We used Cisco IronPort before. It was very expensive, so we switched to Skyhigh.
How was the initial setup?
The implementation is very easy.
What's my experience with pricing, setup cost, and licensing?
The tool is not expensive. The cost is comparable to other products in the market. The licensing model is perfect.
Which other solutions did I evaluate?
I have also used Cisco Firepower.
What other advice do I have?
I am a reseller. The solution does not have an AI mechanism, but it is connected to an SIEM system. The SIEM system has AI, and Skyhigh transports the events to the SIEM system. We are planning to stay with Skyhigh Security. We have integrated the solution with our existing infrastructure.
I will recommend the tool to others. The tool has all the features I need. It is very popular in our country. Many companies and government organizations use it. Bigger companies use the solution more. Small companies in our country do not use security products. The solution’s website provides documentation. I learned the tool myself.
Overall, I rate the product an eight out of ten.
Provides security to remote users and has an easy deployment
What is our primary use case?
We use the solution to provide security to remote users.
What is most valuable?
Skyhigh offers solutions like WLP and CASB. These tools provide instructions and guidelines for enhancing data security. Additionally, they offer additional software solutions for further protection.
What needs improvement?
Skyhigh Security is complex to manage. While it should ideally be more user-friendly, customers often find themselves having to manage it post-deployment.
For how long have I used the solution?
I have been using Skyhigh Security for six months.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The initial setup is straightforward. It takes 30 minutes for normal while for bigger deployment, it may take upto two hours. You have to install the agent, and install the certificate. One engineer is enough to deploy to maintain the solution.
What's my experience with pricing, setup cost, and licensing?
The pricing varies depending on factors such as requirements and the management. While it may not be the cheapest option, it's generally reasonable for what it offers. Ultimately, the cost depends on the deal and the level of service required.
Which other solutions did I evaluate?
FortiGuard is a little easy to manage.
What other advice do I have?
The functionality of Skyhigh Security is comprehensive, but it may be complex for our customers. The technical team can navigate it, ordinary users may find it daunting without extensive research. They may require assistance from MSP for effective management. The portal should be designed to be user-friendly, ensuring ease of understanding for the IT team or any other relevant department.
The DLP component ensures compliance with HIPAA and PI regulations. They maintain a static portal to track other compliance requirements they're adhering to.
I recommend the solution. However, they'll need well-trained professionals to manage it effectively. If you have another VPN and connect it to this network, it may cause some issues and require constant troubleshooting. This could potentially block agents, so it's important to carefully configure the settings from the outset. Fine-tuning is necessary, so it's crucial to dedicate time and effort to the project.
Overall, I rate the solution an eight out of ten.
Provides good security, availability, and policy granularity
What is our primary use case?
We use Skyhigh Security to block user access or personal access. We have some services to prevent users from consuming all bandwidth for some applications that are very important for the organization. We also use the solution to permit some users to access personal networks.
What is most valuable?
The solution provides great security, higher availability, and policy granularity. Its integration with Active Directory and troubleshooting are important. The solution also provides easy integration and implementation.
What needs improvement?
The only problem I had with the solution was its bad integration with security devices. The feature that we would like to have is a hybrid environment, including both cloud and on-premises. Some users don't have a hybrid model.
For how long have I used the solution?
I have been using Skyhigh Security for four years.
What do I think about the stability of the solution?
Skyhigh Security is a very stable solution.
What do I think about the scalability of the solution?
The solution provides very good scalability.
How was the initial setup?
The solution's initial setup is easy. Since our company has a very clear internet surfing policy, it is easy to implement it on the device without any problem. The solution's deployment takes one month. One engineer from my team and one engineer from the vendor side helped with the deployment process.
What other advice do I have?
We have a centralized model where our appliance is centralized. It's easy to maintain and upgrade the solution.
Overall, I rate the solution an eight out of ten.
Essential Tool
What do you like best about the product?
Stands out for its integration with other tools, helping us in the process as a whole
What do you dislike about the product?
No points in that regard. Recommended tool
What problems is the product solving and how is that benefiting you?
Detect sensitive data through implemented policies
Solid partner and platform
What do you like best about the product?
The pricing model enagles us to integrate various SaaS solutions without increasing costs. Moreover, the ease of use to integrate new platforms as our portfolio changes.
What do you dislike about the product?
There are some SaaS platforms not available. However, Skyhigh is great to work with to identify pathways to develop and recommend opportunities and enhancements to the Skyhigh Security Service Edge.
What problems is the product solving and how is that benefiting you?
Skyhigh provides great visibilty and management on our SaaS data usage by both corporate users and external collaborators.
Amazing Skyhigh Security Service Edge - HQ
What do you like best about the product?
Skyhigh Security Service Edge is simple, no complication, easy to use, intuitive, I really like the way to configure it, you can do it in a couple of minutes, it is also a great complement to other security tools in the market. Esay to implement and integrate with other tools like SIEM and Active Directory. I use Skyhigh Security Service Edge in my daily basis and its custumer support is ok for us.
What do you dislike about the product?
In my case, I would say that Skyhigh Security Service Edge lacks reports, sometimes business units need different types of reports and Skyhigh Security Service Edge only has a couple of useless reports.
What problems is the product solving and how is that benefiting you?
One of the biggest problems that Skyhigh Security Service Edge helps us solve has to do with web filtering and cloud security compliance, now the end user can be safe from a variety of threats on the Internet.
Review for Skyhigh Security Service Edge
What do you like best about the product?
It is a cloud based service and is its sability may include on-prem or agent based components. I like the mostly capability of Skyhigh SSE are acess control, threat protection, data security & security montoring. the solution
What do you dislike about the product?
The Skyhigh Security is that it lacks support for unsanctioned applications.
What problems is the product solving and how is that benefiting you?
Skyhigh security product is excellent but in terms of righ service & support those are lagging very much for ex: in trellix.
Skyhigh Security Service Edge
What do you like best about the product?
it is leading Cloud native Security Services Edge which protects your data on web, Cloud, email and private apps. it minimzie inefficient trafficing. advance threat detection features is best
What do you dislike about the product?
Need to work on Pricing of products. i didnt found any dislike in this solution
What problems is the product solving and how is that benefiting you?
features which i like more is to protect complete infra such as data, Web, email and and cloud data. App security is the another best features from any unwanted guests.
