The typical use case for our clients is cloud security.
Skyhigh Security Service Edge (SSE) (AWS Private Offer Only)
Skyhigh SecurityReviews from AWS customer
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Cloud security features have improved security management and cut operational costs
What is our primary use case?
What is most valuable?
The cloud security features are the most valuable. The solution significantly helps in enhancing security management. It also contributes to operational cost savings.
What needs improvement?
The solution has room for improvement in its DDoS protection. Additionally, the documentation needs enhancement to provide easier setup for users.
For how long have I used the solution?
I have used the solution for two years.
What do I think about the stability of the solution?
I rate the stability as seven out of ten.
What do I think about the scalability of the solution?
I rate the scalability as eight out of ten.
How was the initial setup?
The initial setup was challenging, and the documentation could be improved to make it easier.
What other advice do I have?
I would recommend Skyhigh Security to others. I rate the overall solution an eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Enhanced security with user-friendly interface but requires feature updates
What is our primary use case?
Skyhigh Security is used as a proxy security tool, including forward proxy and reverse proxy functionalities. If any client faces an issue related to proxy settings, I use Skyhigh Proxy to troubleshoot and fix the problem.
How has it helped my organization?
The tool has efficiently supported global operations with a large number of users, providing a good security posture while maintaining cost efficiency.
What is most valuable?
Skyhigh Security is user-friendly in terms of configuration and UI. Customer support has been very helpful to my team, resolving most of the problems we encounter. Its name in the market is also a positive aspect.
What needs improvement?
Skyhigh Security needs more features, such as enhanced dashboards and login activity tracking. Updates sometimes introduce bugs, and Skyhigh Security needs to revalidate its versions before rolling out updates.
For how long have I used the solution?
I have been working with Skyhigh Security for nearly two years.
What do I think about the stability of the solution?
The stability is rated seven out of ten. Sometimes updates introduce bugs, which requires Skyhigh Security to improve validation before updates are released.
What do I think about the scalability of the solution?
The scalability is rated seven out of ten. While it is easy to deploy and use, there is a need to improve some features and indexes.
How are customer service and support?
Customer support is rated eight out of ten. They are always very helpful and resolve most of the problems.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, we used McAfee before it was acquired by Skyhigh. We have been using this tool for more than a decade.
How was the initial setup?
The initial setup process was not challenging and is considered average in difficulty. It was rated seven out of ten.
What was our ROI?
I am not aware of the return on investment for the deployment of Skyhigh Security.
What's my experience with pricing, setup cost, and licensing?
The pricing is rated six out of ten. Skyhigh Security is more cost-efficient and offers good security compared to other solutions in the market.
Which other solutions did I evaluate?
We did not evaluate other options; this has been our tool for over a decade.
What other advice do I have?
Skyhigh Security stands out in the market due to its cost efficiency and good security solutions compared to competitors.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Enhances security by providing strong threat protection capabilities
How has it helped my organization?
We have better data protection after implementing the product.
What is most valuable?
The product enables us to scan files for viruses and vulnerabilities. The threat protection capabilities are very strong. The product handles our compliance and governance challenges well. It enhances our security.
What needs improvement?
It is difficult for non-technical people to learn the tool. There are no training videos available for the product.
For how long have I used the solution?
I have been using the solution for about five years.
Which solution did I use previously and why did I switch?
We used Cisco IronPort before. It was very expensive, so we switched to Skyhigh.
How was the initial setup?
The implementation is very easy.
What's my experience with pricing, setup cost, and licensing?
The tool is not expensive. The cost is comparable to other products in the market. The licensing model is perfect.
Which other solutions did I evaluate?
I have also used Cisco Firepower.
What other advice do I have?
I am a reseller. The solution does not have an AI mechanism, but it is connected to an SIEM system. The SIEM system has AI, and Skyhigh transports the events to the SIEM system. We are planning to stay with Skyhigh Security. We have integrated the solution with our existing infrastructure.
I will recommend the tool to others. The tool has all the features I need. It is very popular in our country. Many companies and government organizations use it. Bigger companies use the solution more. Small companies in our country do not use security products. The solution’s website provides documentation. I learned the tool myself.
Overall, I rate the product an eight out of ten.
Provides security to remote users and has an easy deployment
What is our primary use case?
We use the solution to provide security to remote users.
What is most valuable?
Skyhigh offers solutions like WLP and CASB. These tools provide instructions and guidelines for enhancing data security. Additionally, they offer additional software solutions for further protection.
What needs improvement?
Skyhigh Security is complex to manage. While it should ideally be more user-friendly, customers often find themselves having to manage it post-deployment.
For how long have I used the solution?
I have been using Skyhigh Security for six months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The initial setup is straightforward. It takes 30 minutes for normal while for bigger deployment, it may take upto two hours. You have to install the agent, and install the certificate. One engineer is enough to deploy to maintain the solution.
What's my experience with pricing, setup cost, and licensing?
The pricing varies depending on factors such as requirements and the management. While it may not be the cheapest option, it's generally reasonable for what it offers. Ultimately, the cost depends on the deal and the level of service required.
Which other solutions did I evaluate?
FortiGuard is a little easy to manage.
What other advice do I have?
The functionality of Skyhigh Security is comprehensive, but it may be complex for our customers. The technical team can navigate it, ordinary users may find it daunting without extensive research. They may require assistance from MSP for effective management. The portal should be designed to be user-friendly, ensuring ease of understanding for the IT team or any other relevant department.
The DLP component ensures compliance with HIPAA and PI regulations. They maintain a static portal to track other compliance requirements they're adhering to.
I recommend the solution. However, they'll need well-trained professionals to manage it effectively. If you have another VPN and connect it to this network, it may cause some issues and require constant troubleshooting. This could potentially block agents, so it's important to carefully configure the settings from the outset. Fine-tuning is necessary, so it's crucial to dedicate time and effort to the project.
Overall, I rate the solution an eight out of ten.
Simple and easy
What do you like best about the product?
it is easy to use, intuitive, I really like the way to configure it, you can do it in a few minutes, it is also a great complement to other security tools on the market, it is complete
What do you dislike about the product?
I don't have any points, as the tool helps me a lot.
What problems is the product solving and how is that benefiting you?
it is helping us in the prevention of data loss and improving data resilience
Provides good security, availability, and policy granularity
What is our primary use case?
We use Skyhigh Security to block user access or personal access. We have some services to prevent users from consuming all bandwidth for some applications that are very important for the organization. We also use the solution to permit some users to access personal networks.
What is most valuable?
The solution provides great security, higher availability, and policy granularity. Its integration with Active Directory and troubleshooting are important. The solution also provides easy integration and implementation.
What needs improvement?
The only problem I had with the solution was its bad integration with security devices. The feature that we would like to have is a hybrid environment, including both cloud and on-premises. Some users don't have a hybrid model.
For how long have I used the solution?
I have been using Skyhigh Security for four years.
What do I think about the stability of the solution?
Skyhigh Security is a very stable solution.
What do I think about the scalability of the solution?
The solution provides very good scalability.
How was the initial setup?
The solution's initial setup is easy. Since our company has a very clear internet surfing policy, it is easy to implement it on the device without any problem. The solution's deployment takes one month. One engineer from my team and one engineer from the vendor side helped with the deployment process.
What other advice do I have?
We have a centralized model where our appliance is centralized. It's easy to maintain and upgrade the solution.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Skyhigh SSE
What do you like best about the product?
CASB is best product of Skyhigh Security Service EDGE
What do you dislike about the product?
In Sky high Security Service edge managened agent from another Epo console that is complicated for user
What problems is the product solving and how is that benefiting you?
Control and Restrict Managed and Unmanaged Device to using Sanctiond and Unsactiond Cloud Apps
Essential Tool
What do you like best about the product?
Stands out for its integration with other tools, helping us in the process as a whole
What do you dislike about the product?
No points in that regard. Recommended tool
What problems is the product solving and how is that benefiting you?
Detect sensitive data through implemented policies
Solid partner and platform
What do you like best about the product?
The pricing model enagles us to integrate various SaaS solutions without increasing costs. Moreover, the ease of use to integrate new platforms as our portfolio changes.
What do you dislike about the product?
There are some SaaS platforms not available. However, Skyhigh is great to work with to identify pathways to develop and recommend opportunities and enhancements to the Skyhigh Security Service Edge.
What problems is the product solving and how is that benefiting you?
Skyhigh provides great visibilty and management on our SaaS data usage by both corporate users and external collaborators.
Amazing Skyhigh Security Service Edge - HQ
What do you like best about the product?
Skyhigh Security Service Edge is simple, no complication, easy to use, intuitive, I really like the way to configure it, you can do it in a couple of minutes, it is also a great complement to other security tools in the market. Esay to implement and integrate with other tools like SIEM and Active Directory. I use Skyhigh Security Service Edge in my daily basis and its custumer support is ok for us.
What do you dislike about the product?
In my case, I would say that Skyhigh Security Service Edge lacks reports, sometimes business units need different types of reports and Skyhigh Security Service Edge only has a couple of useless reports.
What problems is the product solving and how is that benefiting you?
One of the biggest problems that Skyhigh Security Service Edge helps us solve has to do with web filtering and cloud security compliance, now the end user can be safe from a variety of threats on the Internet.
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