Sales Hub Enterprise
HubSpotExternal reviews
10,018 reviews
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Customization and tracking
What do you like best about the product?
First of all, regular feature improvements build trust that pain points are taken seriously and product is iterative. I love the new workspaces because my reps need a command center. I love the customization to create the ideal workflow, build in custom approval system with variable approvers (HubSpots approval system is too rigid for us) and track adoption and training needs. We close Deals faster, with more data, improving our system.
What do you dislike about the product?
My main complaint is Line Items as a second-class object, I need access controls and workflow functionality. CPQ launch doesn’t address my specific concerns but was definitely a need for many.
What problems is the product solving and how is that benefiting you?
Our team needs a visual of the sales process with the flexibility of conditionals and required fields to ensure process. We need to track granular service purchases, value, and specific reps involved for commissions. We need to forecast and compare the forecast and actual realization.
CRM Specialist
What do you like best about the product?
I like the user interface my sales team has with HubSpot. It is easy for me to go in and see their issues as well as point them in the right direction for optimal use.
What do you dislike about the product?
Some of the academy video are out of date so training new reps or bdrs becomes challenging.
What problems is the product solving and how is that benefiting you?
HubSpot allows our reps to work in a centralized location without having to leave it at all for more information about customers.
Amazing product and support
What do you like best about the product?
What I like most about HubSpot Sales Hub is that it keeps all of our data organized in a clean usable format across programming. I also love that it continuously updates to be even better, incorporating integrations and AI support/enrichment.
What do you dislike about the product?
What is least helpful is that currently the native integrations between Airtable and Hubspot does not include custom objects and relationships between Native and Custom objects so that is something that we are having to code/script for.
What problems is the product solving and how is that benefiting you?
Hubspot is maintaining a solid data base across global programming for our organization and ensuring that we remain aligned both in our communication and approach.
I am the CRM Specialist at my company, focusing on Sales Enablement
What do you like best about the product?
I love the new Sales Workspace. We have spent a lot of time pulling our Sales Team away from looking at several spreadsheets, and their CRM, etc. This solution is phenomenal for being able to remain in one space, as well as the guided actions. The guided actions are a big one for me, we have a hard time getting our team to use the CRM so this is something that just makes their lives easier and gives them a base if they don’t know where to start
Also, i know it’s coming soon, but very excited to see the Sales Performance tool come into play!
Also, i know it’s coming soon, but very excited to see the Sales Performance tool come into play!
What do you dislike about the product?
I actually am not sure if the Order Object falls into the Sales Hub or another Hub. We use it to integrate our Sales Orders into our HubSpot from our ERP. There are quite a few limitations with the object, lack of available associations being the main one and the only way to access it in the system is by going through the index views, no option on the navigation.
What problems is the product solving and how is that benefiting you?
Being able to automate as much of the teams reach out and even assigning them tasks to engage with customers and/or leads. I know that is a very general thought but up until a year ago our Sales Team was still using pieces of paper and sticky notes for everything (if they were even writing things down). But a lot of times, they didn’t know where to start with their day. Now, their productivity has increased and they don’t need to remember, and the best part is their actually starting to enjoy it
Enterprise user
What do you like best about the product?
Gave us structure and framework to run sales function
What do you dislike about the product?
Sat cleanliness tools and best practice advice
What problems is the product solving and how is that benefiting you?
Better pipeline information globally
In Marketing BUT sales shows how amazing!
What do you like best about the product?
Sales and marketing work hand and hand right? Well a CRM that keeps up with the needs of the sales team is what keeps things flowing and my job easier. The sales hub is comprehensive and propels our team forward
What do you dislike about the product?
Sometimes the data can be a little funky
What problems is the product solving and how is that benefiting you?
Keeps all our leads in one place, and propels deals forward
Making business better
What do you like best about the product?
Hubspot Sales hub gives an all in one spot place for our sales tools. It helps our team communicate clearly and quickly.
What do you dislike about the product?
Having multiple platforms that need to connect and different pieces that need to be completed in order for it to have a full business picture.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub has helped us streamline and organize our sales process. Before using it, we struggled with tracking leads, following up consistently, and keeping communication in one place. Now, everything from email templates to deal stages is centralized, making it much easier to stay on top of opportunities.
The automation features save us a lot of time by handling repetitive tasks like sending follow-up emails and scheduling meetings. The reporting tools also give us better visibility into our pipeline, helping us understand where deals might stall and how to coach our team more effectively.
Overall, it’s helping us be more efficient, close deals faster, and provide a better experience for prospects.
The automation features save us a lot of time by handling repetitive tasks like sending follow-up emails and scheduling meetings. The reporting tools also give us better visibility into our pipeline, helping us understand where deals might stall and how to coach our team more effectively.
Overall, it’s helping us be more efficient, close deals faster, and provide a better experience for prospects.
Love HubSpot - Very Few Complaints - just a few logistical things
What do you like best about the product?
I am a huge fan of the Deal Board and all of the customizations under the Contact, Company and Deal cards that allow for easier reporting and ease of use for users I manage
What do you dislike about the product?
I get frustrated by the Leads feature, it's doesn't tie in as well with the cards and our sales process, so I just end up not using it. It feels much more limited than the Contacts function, so I just use that instead.
What problems is the product solving and how is that benefiting you?
It helps us in many ways, but primarily keeping our sales team on track and our leads and customers organized.
Great Product for GTM Teams
What do you like best about the product?
Ease of use, feature rich, great reporting & workflows.
What do you dislike about the product?
Needs more customizability, like UI customizations.
What problems is the product solving and how is that benefiting you?
Sales process automation
Essential Sales tools
What do you like best about the product?
Simplicity of design and flexibility of the platform.
What do you dislike about the product?
The paid seats could have more tiers available.
What problems is the product solving and how is that benefiting you?
Enquiry to sale Conversion increase.
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