What do you like best about the product?

The interface is very userfriendly and easy to get started with, even for new team members, which reduces onboarding time significantly. Features like deal pipelines, email tracking, and meeting scheduling are especially valuable, they help keep everything organized and visible in one place, so it’s easier to manage leads and stay on top of follow-ups.

What do you dislike about the product?

There are no particular downsides. As we are a startup sometime its feels that if there can be pricing only for smaller startups.

What problems is the product solving and how is that benefiting you?

I don’t lose track of leads or conversations, I get a clear view of my sales pipeline, I can focus more on closing deals instead of managing tools. All the team members have clear ideas of pipelines.

What do you like best about the product?

Hubspot Sales CRM is very user-friendly and easy to implement. As a Revenue Operations team, we use it on a day-to-day basis for order forms, sales forecasting, and other daily operations. It’s integrated with all the database tools we use. Customer support is also really good, with helpful chat support as well as call and email support.

What do you dislike about the product?

Sometimes it shows a global error, and we’re not able to use some modules when that happens. This seems to occur at least once a month. I hope this gets resolved soon.

What problems is the product solving and how is that benefiting you?

HubSpot helps solve the problem of predicting revenue from deals. It also makes it easier to view the pipeline, forecast future revenue, and identify deal leakage, so I can understand which deals are actually progressing and working.

What do you like best about the product?

I use HubSpot Sales Hub for managing leads and tracking, which saves me hours of manual follow-up. This gives me the time to focus on other important tasks. I really like the analytics dashboard because it provides clear visibility that is valuable for my work. I rated it a 10 out of 10 in terms of recommending HubSpot Sales Hub to a friend or colleague.

What do you dislike about the product?

Needs to help more in sales maximisation

What problems is the product solving and how is that benefiting you?

HubSpot Sales Hub saves hours of manual follow-up, giving me time to do other things. The analytics dashboard provides clear visibility.

What do you like best about the product?

The most helpful thing about HubSpot is how easy it is to use.

What do you dislike about the product?

What I dislike about HubSpot is not having admin access.

What problems is the product solving and how is that benefiting you?

HubSpot helped me reduce the friction between the teams.

What do you like best about the product?

I like how easy it is to use and how well organized the CRM software is. I also appreciate that I can create quotes, manage and arrange contacts, and export them easily to other software.

What do you dislike about the product?

Nothing really, I enjoy using HubSpot a lot

What problems is the product solving and how is that benefiting you?

It's solving organizing all my contacts in one placer and the integrations with other softwares makes it even better to use.

What do you like best about the product?

What I value most is the ease of tracking my clients, with assigned tasks and notes, all in a clear and organized manner.

What do you dislike about the product?

The limitations between licenses are many; there are quite a few things that remain restricted when you don't have a more expensive license.

What problems is the product solving and how is that benefiting you?

Customer management is smoother and offers extensive communication capabilities regarding contacts.

What do you like best about the product?

I spend a lot of time reviewing deals with the team and understanding what is moving forward and what is not. HubSpot Sales Hub makes those conversations easier because the information is already structured. During pipeline reviews, I can open a deal and see recent activity, notes, and next steps without asking the rep to explain everything from scratch. It helps keep discussions focused and saves time during team check-ins.

What do you dislike about the product?

Sometimes the default views do not match exactly how I want to review the pipeline, so I need to adjust filters or create custom views. It is flexible, but it takes a bit of setup to get it right.

What problems is the product solving and how is that benefiting you?

HubSpot Sales Hub solves the issue of inconsistent deal reviews. Since all updates are recorded in the system, pipeline meetings become more structured and based on actual data instead of assumptions. This helps improve team alignment and makes it easier to guide reps on next steps.

What do you like best about the product?

What I like best about HubSpot Sales Hub is how it brings everything a sales team needs into one simple, easy-to-use platform. From tracking emails and managing pipelines to automating follow-ups, it saves a lot of time and keeps the entire sales process organized and transparent.

What do you dislike about the product?

Nothing for now. Im still not able to find any problems.

What problems is the product solving and how is that benefiting you?

Another standout is its seamless integration with CRM data, which gives real-time insights into leads and customer interactions—helping teams close deals faster and make smarter decisions.

What do you like best about the product?

Customizability, reliability, its complexity, and at the same time simplicity!
Also, Rubost API capabilities and integrations are awesome.

What do you dislike about the product?

To be honest, support and sales are not always well-trained on the actual capabilities of the platform.

There were many times that we called and asked for a solution, and the answer was either completely irrelevant, a cold “No, it’s not possible,” or a push toward another package that did not really fit our needs.

What was frustrating is that after a bit of struggle and our own investigation, we often found that there actually was a decent solution already built, or at least something clearly prepared and thought through by the HubSpot design team.

For example, as a landscaping company, we really wanted to run the business in an address-oriented way. At first, it seemed like that was not possible. I spoke with sales multiple times, and there was no obvious solution presented to us. In the end, we did our own due diligence, realized that upgrading to Sales Enterprise would give us access to custom objects, and basically sold the higher package to ourselves because it was actually the logical solution for our business.

So in that case, we were the ones acting like the knowledgeable salesperson, understanding the platform well enough to justify the higher price tier because it truly solved our problem.

And you know what the next pitch was after that? Marketing Enterprise! Which is completely irrelevant to us at our current stage.

In summary, I think it would help a lot if sales and support had a deeper understanding of the actual capabilities across the platform. They should try to put themselves in our shoes and tailor a real solution to our business, instead of just blindly offering more packages and trying to maximize the contract value without really considering what we need.

It should feel more like dealing with us as a B2B business with specific operational needs, not like a B2C retail sales process.

Also, on the product side, I wish the UI were a bit more customizable. For example, it would be nice to rearrange custom object cards more freely, customize CRM ribbon icons, and generally have a bit more flexibility in how pages are structured visually.

And please stop sending reminder emails to deactivated users. There was a reason behind those deactivations!

Overall, considering everything, you are doing a lot of things well, and I appreciate the work. Please keep it up.

What problems is the product solving and how is that benefiting you?

It is a reliable database! which means everything. Also, we are trying to connect all of our other software to it and make it a true Hub!

What do you like best about the product?

The ease of use is amazing. It’s fast and comes with plenty of built-in features, which makes it really convenient to use.

What do you dislike about the product?

The token marketplace feature feels a bit low-end. There also aren’t many commercial dialer (speed dialer) partners available.

What problems is the product solving and how is that benefiting you?

The task tracking and the speed of creating follow-ups are great. I’m in the solution every day and rely heavily on the sales task features.