Reviews from AWS customer

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External reviews

3,973 reviews
from and

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5-star reviews ( Show all reviews )

    Internet

Intacct Customer

  • December 06, 2016
  • Review provided by G2

What do you like best about the product?
Having used Intacct since the past two years, its been an awesome experience- easy to learn and efficient.
What do you dislike about the product?
Customer support is at times slow. (not always)
What problems is the product solving and how is that benefiting you?
Software revenue recognition


    Staffing and Recruiting

Case Managemnet

  • December 06, 2016
  • Review provided by G2

What do you like best about the product?
I really appreciate the timely manner in which the Intacct team gets back to me when I log a case. Sometimes it is vital that I receive an answer to question or solution to a problem as quickly as possible and Intacct provides me with that.
What do you dislike about the product?
I dislike the fact that it is not possible to include AR adjustments on a custom aging report
What problems is the product solving and how is that benefiting you?
Improving our financial record keeping process. Intacct makes it simple to drill down into our financial statements from multiple locations.
Recommendations to others considering the product:
Make sure your rep has a very good understanding of how your company works. The staffing industry is a unique one, and we hit a lot of bumps in the road in the initial implementation process because it was unclear how we needed things mapped out.


    Staffing and Recruiting

Review of G2

  • December 06, 2016
  • Review provided by G2

What do you like best about the product?
Integrates with our systems and has a much more powerful reporting capabilities
What do you dislike about the product?
Vendor info doesn't pull off of credit card transactions/most of our purchases made on credit cards still
What problems is the product solving and how is that benefiting you?
New to Intacct..creating new reports
Recommendations to others considering the product:
Robust system that has capabilities for many industries


    Management Consulting

Intacct User Experience

  • December 06, 2016
  • Review provided by G2

What do you like best about the product?
Browser access, simple interface, data access through API
What do you dislike about the product?
Nothing in particular, very easy to use.
What problems is the product solving and how is that benefiting you?
Time and expense management, able to export data for alignment with other ERP data and external analytics


    Natalie B.

Constantly Impressed

  • October 28, 2016
  • Review provided by G2

What do you like best about the product?
The ease of use and online accessibility is key. Having the information at your fingertips whenever and wherever has been a HUGE improvement. I also LOVE that Intacct is constantly listening to it's customers & seriously considers our wants/needs/desires. Their quarterly releases are impressive - to be able to release 4 new updates/concepts per year really shows me how dedicated they are to their product & their customers.
What do you dislike about the product?
As a professional services organization, we rely heavily on timesheets. I have a long wishlist of improvements to timesheets, including updates to the approval process workflow. Perhaps one of the biggest requests I get from employees is the ability to enter timesheets via mobile app, which is currently not available (although they can enter time via mobile browser).
What problems is the product solving and how is that benefiting you?
We have a lot of remote employees & also employees who are traveling for Client work, so the ability to have timesheets and data available on the go was key. Dashboards have also been a HUGE success - our CEO has told me multiple times how amazing it is to have key metrics available on demand.


    Management Consulting

Great flexibility for reporting and data mining.

  • October 28, 2016
  • Review provided by G2

What do you like best about the product?
I like the way the whole Intacct team from programmers to customer service is very focused around product usefulness.
What do you dislike about the product?
It is very hard to figure out a direct line of who to go to for a direct answer.
What problems is the product solving and how is that benefiting you?
I needed more flexibility in reporting and more ways to be able to look at data.
Recommendations to others considering the product:
Do as much training during implementation. Need to really understand dimensions and account group as a minimum.


    Non-Profit Organization Management

Excellent Conference

  • October 28, 2016
  • Review provided by G2

What do you like best about the product?
Easy to use and minimize training time for first time users
What do you dislike about the product?
Implementation from a partner that did not knew what he was doing
What problems is the product solving and how is that benefiting you?
Automating Accounting functions in-house and enable us to run daily payroll.
Recommendations to others considering the product:
Very easy to use - minimize training time


    Renewables & Environment

cool powerful software

  • October 28, 2016
  • Review provided by G2

What do you like best about the product?
imports, flexible, gives me alot of power to shape the reports
What do you dislike about the product?
wish there was an easier help/reference guide accesible
What problems is the product solving and how is that benefiting you?
getting out of quickbooks online.


    Angie K.

Amazing product!

  • October 28, 2016
  • Review provided by G2

What do you like best about the product?
I love the fact that you can get information so easily through reports and also how great everyone is that you come in contact with.
What do you dislike about the product?
At this point I really don't have a dislike for Intacct. Everything is as I expected
What problems is the product solving and how is that benefiting you?
Reports! The ease of getting reports with the information we need. And the fact that you can still modify reports to provide even more.


    David C.

Amazing product just keeps getting better!

  • October 27, 2016
  • Review provided by G2

What do you like best about the product?
So many stand-out features incl. dashboards, dimensions and multi-entity. Incredibly powerful, but easy to use!
What do you dislike about the product?
Some add-on modules (prepaids and fixed assets) need improvement
What problems is the product solving and how is that benefiting you?
Consolidated reporting used to be a very complex and time consuming task. Simple in Intacct!
Recommendations to others considering the product:
If it meets your functional needs, don't delay!