External reviews are not included in the AWS star rating for the product.
My main use case for Sage Intacct is project and support, and I typically use it for day-to-day tasks.
For support, I handle troubleshooting accounting related issues in Sage Intacct, including accounts receivable and accounts payable.
With a project, I handle data migration in Sage Intacct.
The best feature Sage Intacct offers is Cash Management.
What stands out to me about Cash Management in Sage Intacct is the ease of tracking transactions and solving bank reconciliations.
Sage Intacct has positively impacted my organization by providing recognition and speed, and its cloud-based nature is an advantage.
Since using Sage Intacct, I have noticed improvements such as the ability for clients to log in wherever they are with just a browser, which makes things easier.
With the live data, Sage Intacct makes it easy for clients to proceed with their day-to-day basis and to see the company's progress.
I believe data migration could be improved in Sage Intacct to save time and to minimize working with Excel when dealing with data migration.
I chose a rating of nine out of ten because when busy with a project, sometimes data migration takes longer due to the client using a different system and needing to rely on Excel to clean the data, which can be time-consuming.
I have been using Sage Intacct for nine months.
In my experience, Sage Intacct is stable with no downtime or issues.
Sage Intacct can handle growth and increased demand easily.
I reach out for customer support for Sage Intacct maybe once in a month.
Before choosing Sage Intacct, I evaluated other options such as Sage X3.
My advice to others looking into using Sage Intacct is that it is cloud-based.
When I say cloud-based, I mean that you can log in anywhere, work remotely, and the data is safe.
I feel we need more consultants on Sage Intacct because the demand from clients keeps on increasing.
I would rate this product a nine out of ten.
I am new to Sage Intacct. My main use case for Sage Intacct so far has been to review PagerDuty and other items, as well as giving feedback. Since I am just getting started, I have not had a chance to explore any features yet or see anything that stands out to me in Sage Intacct.
I find that the setup process is quite easy and I appreciate it. The best feature Sage Intacct offers from what I have seen so far is the responsiveness of the page. When I say responsiveness, I mean that when I logged into it, the response was good, the page did not experience any delays, and the UI is also great. The AI integration is also beneficial. Sage Intacct has positively impacted my organization for finding insights, and it has helped me greatly. I use Sage Intacct in financial decisions.
I have not found any lag so far, but I think adding more email domains might improve it, as right now it only accepts organization emails. Overall, it is good.
I have been working in my current field for more than three years.
Sage Intacct seems very refined and stable from what I have explored.
Sage Intacct will work on a scalability level and will function well for bigger teams.
I have not interacted with customer support, but from what I have seen while browsing, it appears to be quite responsive.
Positive
I have not used a different solution before exploring Sage Intacct. I am exploring and Sage Intacct came up. I have not used any platform before this and I am only using Sage Intacct.
My experience with pricing, setup cost, and licensing was very well organized when I started, and it is easy to understand.
My experience with pricing, setup cost, and licensing was very well organized when I started, and it is easy to understand.
Sage Intacct is not integrated; I am only exploring it for my understanding. I will highly recommend Sage Intacct to others, regardless of the UI, the response, the AI integration, and everything I appreciate about the financial features. Everything is answered and good. A short poem would have been better, but the interview is quite good overall. I give this review a rating of eight out of ten.
My main use case for Sage Intacct is as an end user, where I assign the cases, review the general entries, and handle the recording of the AP and AR.
A specific example of a task I do with Sage Intacct is when we receive an invoice from the vendor. We generally post it by adding the details and working in the AP. In the case of the AR, we generally book the billing and raise the invoices to the clients for the revenue we build.
I find Sage Intacct to be a very useful ERP. Regarding the reporting, it is easy to customize the reports such as P&L for multiple subdivisions and balance sheet for multiple subdivisions. Working under the user-defined divine books is really easy for reallocating the revenue and expenses internally and consolidating it at a top level. It is also easy to maintain intercompany through this process.
Sage Intacct has positively impacted my organization by changing processes and improving efficiency. Initially, I worked on recording transactions on the AP and AR side and performed general entries. Later on, I got the opportunity to do reporting for financial management. When I got promoted to that role, I customized multiple reports from Sage Intacct, such as reporting expenses and revenue separately and consolidating project revenues into a single report to present simply and concisely.
After using Sage Intacct, I noticed specific outcomes including time saved and fewer errors. Previously, we did manual adjustments on Excel, but when we upgraded to Sage Intacct, it became really helpful to do adjustments from the ERP and complete outcomes there, getting updated reports directly for use.
I do not have any issues to highlight regarding improvements.
I have not encountered anything that has hindered my work with Sage Intacct, so I have no negative feedback or improvement suggestions for the ERP at this time.
I have been using Sage Intacct for more than three years.
Sage Intacct is stable in my experience. There is always some downtime with ERPs, however, we did not face any downtime issues in our operations, as they notify us about downtime in advance.
Sage Intacct's scalability is definitely effective. When I joined the organization, we had only two people working in finance operations, and by the time I left, we had 20. It provides scalability for growing data and a user-friendly environment that helps users work smoothly.
One of the best features Sage Intacct offers, in my experience, is particularly good customer service. Whenever I get stuck, I generally connect with them to resolve issues from the ERP.
Their customer service stands out due to their response time and expertise. For example, when I used to do the reporting in my previous organization, I was stuck on creating some reports from their menu. When I reached them via email, they connected with me, and we went on a call where they helped me customize the report and manage reporting from the top level.
Overall, I am satisfied with Sage Intacct's customer support.
Positive
I did not previously use a different solution before Sage Intacct. We were only working on Sage Intacct and used separate software for tasks outside any ERP.
I have seen a good return on investment using Sage Intacct. Working in a social enterprise, we record transactions of projects and SaaS services separately, and it helps us manage them effectively. Previously, my company used a different ERP, and when I spoke with my VP, I learned about the benefits of switching to Sage Intacct, which has greatly contributed to finance transformation in our operations. It has helped scale our finance operations and transform our processes.
My experience with pricing, setup cost, and licensing for Sage Intacct involves receiving a recurring billing of $10,000 from Sage. I do not know the exact pricing or setup costs, but I am aware of the recurring and license fees.
Before choosing Sage Intacct, I evaluated other options such as QuickBooks and Xero. However, we found Sage Intacct to be a better ERP compared to them due to our involvement with larger NGOs and social impact initiatives, as it has better features that support our daily operations.
I find Sage Intacct really helpful for recording everything easily. I have worked on several ERPs, and I found Sage Intacct to be very easy and useful for people working on it for the first time. It is very user-friendly and helps others learn quickly if they receive the correct guidance and knowledge transfer from their subordinates.
My advice for others looking into using Sage Intacct is that if they want an ERP that helps them work easily, efficiently, and effectively, they can choose Sage Intacct. It is very user-friendly and supports fast learning, allowing the user to navigate within a week. In contrast, more complex ERPs take more than a month to master, while with Sage Intacct, users can learn navigation in two to three days and work on the ERP after just one week of training.
Sage Intacct serves as my main tool for managing demos for stakeholders, conducting meetings, and streamlining various financial processes.
The best features Sage Intacct offers in my experience include dimensional charts of accounts, real-time dashboards for reporting, automated workflows and approvals, multi-entity and multi-currency support, a strong core for financials, its integration-friendly platform, audit trails, compliance features, and project, contract, and costing functionalities.
Since we started using Sage Intacct, the biggest improvements have been visibility and efficiency. We now have real-time access to accurate financial data, which means we are not waiting until month-end to understand how we are performing. Reporting that used to take days is now available in minutes, and there are far fewer manual spreadsheets. Overall, Sage Intacct has helped us move faster, improve accuracy, and make better-informed decisions with real-time data.
The biggest outcome for us has been time savings around reporting and month-end close. For example, our monthly management reports went from taking around two to three days to less than half a day, mainly because reports are now real-time and dimensionally driven instead of spreadsheet-based. Reporting time has dropped from days to hours, and errors have decreased significantly due to better controls and automation.
Sage Intacct is very strong overall, but if I had to suggest improvements, I would say the learning curve could be smoother for new users. Some of the more powerful features such as advanced reporting and dimension setup are not immediately intuitive, and it takes some experience to use them confidently.
For Sage Intacct integrations, some require more configurations than expected. Deeper out-of-the-box integrations and clear setup guidance would reduce implementation time and reliance on third parties. I would also appreciate supporting documentation and customer customization automation for reporting analytics and gaps.
I have been using Sage Intacct for one year or more.
Sage Intacct is very stable for us as a cloud-hosted SaaS platform with no major downtimes experienced so far. We have not experienced any significant outages that impacted our day-to-day operations. Its high availability, because it is cloud-hosted and managed by Sage on AWS, ensures reliable service with minimal interruptions.
Sage Intacct has scalable capabilities that handle increased volume easily as our transition volumes increase. We can add new entities, business units, and currencies without needing major re-architecture. For instance, when we expanded into a new region, we were able to onboard that entity in Sage Intacct without disrupting existing workflows or needing a separate system for consolidation.
Customer support has been very helpful. When we needed assistance, we reached out mainly for setup questions and clarifications on features or specific reporting challenges. Support responses were professional and knowledgeable, and issues were typically resolved quickly without long delays.
Before using Sage Intacct, we used more basic accounting solutions, such as QuickBooks and an on-premise ERP legacy financial system. As the organization grew, it became clear that the system could not scale with us, which led to our switch due to the need for stronger reporting, better controls, and support for multi-entity operations. The previous system relied heavily on manual work and spreadsheets, making it harder to obtain timely and accurate insights.
My advice for others looking into using Sage Intacct is to invest in your setup foundationally and spend time designing your dimensional and reporting structures thoughtfully. Getting your chart of accounts and dimensions right early pays huge dividends by saving hours of rework later and making reporting much easier. The real power is in Sage Intacct's real-time dashboards and dimensions reporting, so I recommend creating custom reports and training users on how to slice data effectively. Expect a learning curve, but it is worth it.
The biggest ROI came from time savings and process efficiency. Month-end close and management reporting are now about 40 to 50% faster than before, largely because reporting is real-time and dimension-driven instead of being spreadsheet-heavy.
Overall, pricing and licensing felt fair for the value that Sage Intacct delivers, but it is definitely positioned as a mid-market to enterprise solution rather than a low-cost one. The cost made sense once we factored in the time savings, automation, and improved reports. Licensing is modular, so we paid for the core financials and added specific modules we needed, which helped keep costs aligned to our actual use. The setup implementation cost included an upfront configuration, data migration, and initial reporting setup that was expected. Most of the effort went into getting dimensions and reporting right from the start. Although the initial setup was not inexpensive, the ongoing operational efficiencies and reduced manual work meant we saw a clear return on investment over time.
We looked at a few alternatives including NetSuite, Microsoft Dynamics 365 Finance, and staying with lighter-weight accounting solutions. Each had strengths, but Sage Intacct stood out overall.
One thing that really surprised me was how powerful Sage Intacct reporting and dashboards are once I invested time upfront. Early on, I underestimated how much value I gained from setting up dimensions and saved reports properly. Once that was in place, much of the manual work I used to do in spreadsheets simply went away. I would rate this review a 9 out of 10.
My main use case for Sage Intacct at Navis HealthCare involves performing a significant number of journal entries, reconciliations, cash reconciliations, inter-company transfers, and it serves as our general accounting package where I handle uploads for payroll and other functions.
A specific task that I recently completed using Sage Intacct is the implementation of Sage AI packages into our software, alongside my ongoing work on reconciliations for our balance sheet accounts.
Sage Intacct offers exceptional features including the integration of multiple entities and the contracts module, which is a very powerful tool, as is the projects module. As a former implementer of Sage, I have nothing but positive things to say about it and can mostly think of positives rather than negatives.
The contracts module has helped us track our clients with multiple contracts by the contract itself, rather than just by the project or particular customer, providing us with another dimension to slice and dice our information.
An example of how the reporting tool has helped my team make decisions is that it continually enables us to see where our money is going, which projects and contracts are consuming our resources, and which ones are actually making the company money. The reporting tool also made it incredibly easy to provide potential investors with the necessary information quickly and easily instead of it taking months. Sage Intacct has positively impacted our organization by providing us with a robust reporting tool that allows us to see into the background of financials without a lot of added effort.
I wish Sage Intacct had a more robust interface with their help desk, as right now getting help with Sage is sometimes slow and clunky. However, we are fortunate to have a fantastic customer representative who goes above and beyond to get me answers quickly, but that is because we are a large customer and one they are actively pursuing since we added a lot of functionality in the last year.
I have been using Sage Intacct on and off since 2012, so fifteen years.
Before Sage Intacct, I have used many other solutions including Sage 50, QuickBooks, and some proprietary software at different organizations. By far, Sage Intacct is the easiest to use and the best.
I have seen an astronomical return on investment with Sage Intacct, particularly regarding time saved. We are in the process of deploying some of the AI tools available within Sage Intacct, specifically the close tool, which is going to be a huge time saver for our monthly close.
I was not part of the evaluation process for other options before choosing Sage Intacct, which is why I point out that using AI for this type of thing may not be the best idea.
My advice to others looking into using Sage Intacct is to please get a professional implementer to handle the implementation. One problem at Navis HealthCare is that it was poorly implemented, and I have spent the past six months cleaning up their instance with a significant amount of work still ahead of me. I provide this review with an overall rating of ten.
I have been using Sage Intacct for over three years. My main use case for Sage Intacct is mostly managing accounts payable. Specifically in Sage Intacct, I process payments, post the bills, and maintain the bills from accounts payable. We generate some reports and stage the data in Oracle.
I use an accounts payable automation called Tipalti and sync the bills from Tipalti into Sage Intacct. From there I process the bills and payments that are synced into Sage Intacct.
In my opinion, the best features Sage Intacct offers are the way we can see the bills, and it is easy for reports when I need to generate an AP aging report. I can see everything that is open.
Those reports help me in my workflow or decision-making because I can customize them. For example, the AP aging report is customizable. I can add columns and fields, and that is really helpful. I appreciate that the bills are synced and they are accurate regarding the features.
After using Sage Intacct, my organization has been positively impacted because we are able to generate better reports. Things are more secure, and everything has an audit trail. We can easily see who posted a journal entry with the audit stream, reach out to the person who did, and track errors and learn from those mistakes.
Applying payments can be a bit difficult when we do comparisons, especially since we use AP adjustments and apply them to each other in a three-currency situation. For a bill that involves three different commissions and currencies, it can be tricky.
Multi-currency support and automation support would help a lot to make this process smoother for me. If Sage Intacct had better support for multi-currency and some automations, that would have made it a 9 or 10.
I have been working in my current field for over 10 years.
In my experience, Sage Intacct is very stable, and I have never had any downtime.
I believe Sage Intacct's scalability is sufficient. We are a company of less than 500 employees with many locations across the globe, but I think the only improvement would have to be multi-currency support.
I have not needed customer support for Sage Intacct at all, so I have no experience with it.
I previously used QuickBooks. I believe we switched to Sage Intacct because of its security and audit trail.
I was not part of the negotiation regarding pricing, setup cost, and licensing for Sage Intacct.
My company does not have a business relationship with this vendor other than being a customer.
I believe I have seen a return on investment with Sage Intacct because I used to have a team of five AP analysts, but now we are only three. I believe that we saved 20 percent of our time due to the accuracy and easy payments application.
I was not involved in evaluating other options before choosing Sage Intacct.
Sage Intacct is deployed in my organization online on the cloud. We use Microsoft Azure as the cloud provider for Sage Intacct. I would say Sage Intacct is a great tool, and others looking into using it should evaluate how big their company is and if it is worth the amount they have to pay because it is a very robust system. It is great for reporting and payments and very good overall. My rating for this review is not available.
My main use case for Sage Intacct involves handling Sage Intacct implementation as well as Intacct migration projects.
For one of my projects, I first discuss the requirements of the client, conduct the kickoff call with the client, and understand the structure of the client's requirements. Based on that, I set up the modules: Accounts Payable module, Accounts Receivable module, Cash Management module, and Company module. I also set up the approval process, chart of account, and everything including dimensions, all according to the client's requirement.
I generally deal with all types of requirements, and we also handle the post-go-live support.
The best features Sage Intacct offers are the Reporting and Dashboard, which is the main useful feature that everyone will use.
The reporting and dashboard features stand out for me because if we have multi-location, multi-entity, then Sage Intacct has a feature that sets up the auto-entry for the inter-entity transactions. For reporting, we can complete many key features, including building reports on a dimension-wise as well as comparison-wise basis. Over the dashboard, we can also create live dashboards for the revenue side, profit and loss side, and balance sheet side. It is a great feature that we can run and generate reports based on the dimensions.
About the features, there are multiple options, including creating custom reports. Through custom reports, we can build any report that we want, and I do not see that feature in any other software.
Sage Intacct has impacted our organization very positively; we now have a good relationship with Sage Intacct and are working on new projects for Sage Intacct.
The main area that everyone wants to improve in Sage Intacct is Cash Management, so I think Cash Management requires more improvement.
In cash management, I find cash reconciliation is not user-friendly compared to what we have seen in any other software.
I have been using Sage Intacct for more than four years.
Sage Intacct is stable.
Sage Intacct's scalability is very good; it scales well over a long period.
The customer support is very good.
Before Sage Intacct, we used QuickBooks Desktop and switched from QuickBooks Desktop to Sage Intacct.
I have not seen a return on investment.
I am aware that Sage Intacct regularly updates the pricing whenever required, releasing price modules or price notifications. As for setup cost and licensing, we have multiple module-wise charges, and we can say there are phase one, phase two, phase three, and franchise model charges. If we require any additional features or additional users, we need to pay for that.
I did not evaluate other options before choosing Sage Intacct.
For the time-saving side, in the review part, we have an approval process, so each time we get a notification, which saves our time. Email notifications let us know that we need to approve requests or bills, so this occurs in Sage Intacct.
The main advice I give to others looking into using Sage Intacct is that if you have multi-dimension, multi-entity needs, then you definitely need to use Sage Intacct.
I would rate this product an 8 out of 10.
My main use case for Sage Intacct is for cloud monitoring.
A specific example of how I use Sage Intacct day-to-day is that we get alarms if any job fails, so we receive alarms from PagerDuty on our monitoring tool, and we go and check the issue and resolve the problem.
Sage Intacct is a great app that makes our work much easier.
The best features Sage Intacct offers are the integration with other tools and applications.
A specific example of a positive impact from Sage Intacct is that it has improved accuracy because when we are about to deploy new features and a job fails, it gives us a notification on time on our monitoring tool, so we go and check on time, which saves time for us.
I do not have any ideas on how Sage Intacct can be improved, as it is very good for us right now.
I have been using Sage Intacct for one year.
Sage Intacct is stable.
The scalability of Sage Intacct is good.
I did not call customer support before because I am not the person responsible for doing that, but if we get any issues, they get resolved in a short time.
I did not previously use a different solution.
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I have seen a return on investment because it saved more time for us by ten percent of our time.
I do not know anything about my experience with pricing, setup cost, and licensing.
Before choosing Sage Intacct, I do not know about the team because I am not the person who makes the decision to use this tool.
My advice to others looking into using Sage Intacct is to use it because it saves time and it is easy to use. I found this interview very good, and I do not think there is anything I should change for the future. I would rate this review nine out of ten.
My main use case for Sage Intacct is hospitality accounting. I use Sage Intacct for hospitality accounting to control the operations of the condo hotels, deposit layers, city layers, guest layers, and inventories for the restaurants.
I perform regular accounting functions including payroll, credit card reconciliations, bank reconciliations, and customized reports.
The best features that Sage Intacct offers are report customizations. Some clients request particular reports that are outside the standard reporting list, so it is great to be able to customize the report to fit the client's necessities.
Sage Intacct has positively impacted my organization because it is great software, very robust, and very easy to use. It has helped me reduce errors and reduce time, especially for invoice processing. Sage Intacct is stable, robust, and very complete.
Sage Intacct can be improved by integrating AI and offering more dynamic reports. If artificial intelligence can be integrated, it will be great.
I have been using Sage Intacct for about seven years.
The customer support for Sage Intacct is pretty good.
I have used different software such as M3 Core Accounting, Adfolio, and Restaurant365. I evaluated other options before choosing Sage Intacct, and among those options was M3 Core Accounting.
Sage Intacct saves time.
My advice to others looking into using Sage Intacct is that it is a very good investment. Sage Intacct is great software. I would rate this review an eight out of ten.
My main use case for Sage Intacct is to record day-to-day transactions and to generate reports, such as financial statements including income statements, balance sheets, AP aging reports, and AR aging reports.
When I use Sage Intacct for generating a report or handling a transaction, such as bank transactions that we download from the bank portal to record, we debit the GL code for the services or items we have purchased and credit the credit card GL accounts.
Regarding my main use case with Sage Intacct, when I prepare financials, we work on monthly financials, so every time we generate reports for income statements and balance sheets, we use it on a monthly basis.
In my opinion, the best features Sage Intacct offers are that bank reconciliation is very simple, and the drafting and posting functionality is excellent.
For the bank reconciliation feature, it is simple because when we perform a bank reconciliation, we enter the reconciliation date, such as the end-of-month bank balance, and we simply match transactions with our bank statement, making it easier to reconcile those transactions in a single place.
Sage Intacct has impacted my organization positively as it improves on a regular basis whenever I find glitches. When we prepare financials, we also use Vellixo for Sage Intacct, which makes it challenging to attach every single statement on each transaction.
Sage Intacct can be improved, especially when we perform any bank drafting. For each transaction, we have to particularly go to that transaction to attach support documents. If Sage Intacct can improve in this attachment area with the help of Vellixo, it would better save us time.
Regarding Sage Intacct's stability, I am not particularly concerned about the reliability, but if the team can work on cloud performance, it would be better. Sage Intacct occasionally experiences lag while we are working online.
If we can sync our bandwidth with Sage Intacct, it can automatically download the transactions, which would make it easier for us to draft and post from Sage Intacct, ultimately saving us more time.
I have been working in my current field for more than two and a half years.
Regarding Sage Intacct's stability, I am not particularly concerned about the reliability, but if the team can work on cloud performance, it would be better. Sage Intacct occasionally experiences lag while we are working online.
Sage Intacct's scalability is good as it handles our growing needs easily since we use it for our daily operations.
Before Sage Intacct, I used Tally ERP software.
My advice to others looking into using Sage Intacct is that it is better software for you, as it can offer lower costs compared to other accounting software.
Sage Intacct has made things easier for our team, but I do not particularly analyze these things because we have all been using Sage Intacct from the very beginning.
I would rate my overall experience with Sage Intacct an eight out of ten.
