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User-Friendly Solver Integration, But Setup Can Be Challenging
What do you like best about the product?
Easy integration with Solver and it's user-friendly to navigate.
What do you dislike about the product?
Setup is quite challenging; one example is the Bank Reconciliation automation setup. But again, it would be just me.
What problems is the product solving and how is that benefiting you?
I like the way how Sage has the flow for JE submission and review and approval flow which makes things easy to read, recall and reclassify.
Efficient Automation, But Support Access Needs Streamlining
What do you like best about the product?
I like that Sage Intacct has provided me with time savings and a simplified process. My team uses it to reconcile our books, and it makes it really easy to organize and report on our different divisions.
What do you dislike about the product?
I dislike that there is a separate log in and separate portal for support tickets and help. It would be nice if it was natively in my Sage Intacct environment, or if my Sage Intacct credentials were the same as the credentials needed for support. The data migration and the learning curve took a few months and we are still trying to master it, but once it was set up and the automation was working, it got easier.
What problems is the product solving and how is that benefiting you?
I use Sage Intacct to automate invoicing and reconciliation, saving time and simplifying processes. It helps my team easily reconcile books and organize reports across divisions.
Live, Regularly Updated System with a Great UI and Strong Performance
What do you like best about the product?
Its a live system, that updates regularly, the user interface is very good and we do not see any drop of performance while using
What do you dislike about the product?
You are unable to adjust the remittance advice template that is sent out to suppliers, some of the report writers are difficult to understand
What problems is the product solving and how is that benefiting you?
The Ability to be able to amend Journals in current time instead of reversing and re-posting, this is saving time
Efficient Accounting with Room for UI Improvement
What do you like best about the product?
I use Sage Intacct primarily for managing core accounting functions such as general ledger, accounts payable and receivable, and financial reporting. It's especially valuable for automating processes like invoice management, expense tracking, and consolidations across entities. I like its real-time reporting and ease of automations, as it makes it simple to access accurate financial data quickly, while reducing manual work and improving overall efficiency. I also really like its user-friendly interface and flexibility. It's easy to customize reports and workflows, and it integrates well with other systems, which makes managing financial processes much smoother. The integration with tools like expense management and CRM systems works well and helps streamline data flow, reduce manual entry, and keep everything more aligned across teams.
What do you dislike about the product?
One area that could be improved is the user interface, which can feel a bit dated and less intuitive for new users. Reporting customization, while powerful, can sometimes be complex to set up. Additionally, certain processes and integrations can require extra configuration or support to get working smoothly.
What problems is the product solving and how is that benefiting you?
I use Sage Intacct to manage core accounting functions and automate processes like reporting and consolidations, reducing manual work and errors. It provides real-time reporting, improving visibility and decision-making, strengthens controls with audit trails, and enhances efficiency and scalability.
Comprehensive Financial Solution with Custom Reporting
What do you like best about the product?
I like Sage Intacct as a great all-in-one system for our finance operations. I find the custom report writer really useful because it allows us to create the reports we need, and the dashboards are helpful for our finance team and cost center managers to look at their financials at a glance. The system is very reliable with limited to no downtime and no glitches, which is important for our workflow. I also appreciate how the reports help track deferred income and assist with our audits and charity tax filings, giving us the necessary information easily.
What do you dislike about the product?
The bank sync can be buggy sometimes, and some bank transactions don't sync. The bank seems to get deauthorized too regularly, and it takes a while to re-authenticate and resync it. One big thing I wish is that Sage Intacct worked the same way across all modules - Purchasing, AP, Expense, etc. Each module is kind of set up differently, and taxes and settings work differently across them. The initial setup was not easy because our instance is quite complex as a Canadian nonprofit that needs to track many dimensions for grant/project tracking.
What problems is the product solving and how is that benefiting you?
Sage Intacct helps us keep track of grant spending, manage AP and AR, create EFT payment runs, and track budget to actuals.
Easy to Use and Straightforward, with Helpful Sage University Resources
What do you like best about the product?
It’s easy to use and straightforward to understand. Sage University is also very helpful and makes it easier to learn and get the most out of the product.
What do you dislike about the product?
This isn’t really about Sage itself, but the access rights can sometimes make things difficult for the processor.
What problems is the product solving and how is that benefiting you?
Sage helps make financial reporting easier.
Helpful Item and Purchasing Tabs
What do you like best about the product?
most helpful is the item, and the purchasing tab
What do you dislike about the product?
lease helpful is images of items to have the option to add
What problems is the product solving and how is that benefiting you?
about to edit and make corrections before its finalized.
Quick, Efficient Past Invoice Lookup
What do you like best about the product?
The ability to look up past invoices quickly and efficiently.
What do you dislike about the product?
The price and quantity options for Purchase Orders
What problems is the product solving and how is that benefiting you?
The main product Intacct is solving is attaching the pdf invoices
Powerful, Flexible Financial Platform with Room to Grow on Projects
What do you like best about the product?
What I like best about Sage Intacct is the combination of a clean, intuitive interface with genuinely powerful reporting. The dimensional structure is a game-changer — being able to slice financials by location, department, project, or any custom dimension without needing a separate chart of accounts for every cut keeps things clean and scalable.
The real-time visibility is also a huge win. I can pull current financial data whenever I need it rather than waiting on month-end, which makes decision-making much faster. The customizable dashboards and report writer let me build exactly the views I need, and the cloud-based access means our team can work from anywhere without compromise.
It's a system that scales with you — equally capable for day-to-day transactional work and for executive-level analysis.
The real-time visibility is also a huge win. I can pull current financial data whenever I need it rather than waiting on month-end, which makes decision-making much faster. The customizable dashboards and report writer let me build exactly the views I need, and the cloud-based access means our team can work from anywhere without compromise.
It's a system that scales with you — equally capable for day-to-day transactional work and for executive-level analysis.
What do you dislike about the product?
The biggest gap for me is the Project module — it needs to be significantly more robust. For organizations doing meaningful project-based work, the functionality falls short of what the rest of the platform delivers.
What problems is the product solving and how is that benefiting you?
Sage Intacct has solved several core problems for us. First, it gave us a single source of truth for financial data across multiple branches and entities, eliminating the manual consolidation work and spreadsheet gymnastics we used to rely on. The dimensional reporting structure means we can analyze performance by branch, department, or service line without maintaining a bloated chart of accounts.
Automated accounting package, consolidation and streamlining processes and workflow
What do you like best about the product?
Sage Intacct saves time because its automated and also helps with consolidation for multi corporates with many subdivisions. I see consolidation as its major strength. Also can be integrated with other systems.
What do you dislike about the product?
Sage Intacct needs proper training, and I think it has challenges with other systems integration, the sync process needs patience, and there are many system glitches. I think it is in its complexity.
What problems is the product solving and how is that benefiting you?
Because of its automation, it is best with consolidation, and helps streamline processes and workflow. That is its strength, especially for routine tasks
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