American Family Insurance Powers a Frictionless Customer Experience on AWS
Homesite Insurance, an American Family Insurance company, stakes its brand on delivering frictionless online insurance purchasing experiences. Offering customers the ability to quickly search, analyze, and select the right product options requires a real-time data pipeline, which the company built on Amazon Web Services (AWS).
In this video, Mike Dane, lead cloud data architect for American Family Insurance, and Jarrid Kleinfelter, senior solutions architect for AWS, discuss how American Family powers the customer experience with real-time data pipelines using a suite of Amazon Kinesis services, Amazon Simple Storage Service (Amazon S3), Amazon Athena, and other AWS serverless technologies. Dane shares valuable insights on the digital transformation of American Family’s data platform, including lessons learned along the way and plans for the future.