Based in California, Freshdesk provides online services for customer support and internal support for companies. After experiencing exponential traffic growth over three years, the company turned to AWS to host and deploy its cloud-based platform. Today, Freshdesk supports more than 28,000 customers and uses Amazon EC2 Reserved Instances to lower its infrastructure cost by 75%. The company also uses AWS OpsWorks to automate the entirety of its code deployments.

Freshdesk Uses AWS To Lower Infrastructure Costs By 75%


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