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Liberty Mutual Builds a Serverless Call Center on AWS to Scale Customer Claims


Liberty Mutual, a global insurance company, uses Amazon Web Services (AWS) to become more agile and customer centric in the cloud. Building modern applications such as the call center, that uses Serverless technologies on AWS, allows Liberty Mutual’s customers to easily interact with the company at any time and process claims automatically in as little as 4 minutes. Using AWS, Liberty Mutual can spend more time focusing on its customers and innovation.

Liberty Mutual: Building a Serverless Call Center on AWS | Amazon Web Services

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