Customer Stories / Healthcare
Orion Health Provides Reliable Healthcare Information Using Amazon Kendra
Learn how Orion Health is using the intelligent search features of Amazon Kendra to connect people with the right care for them, at the right place and time.
Orion Health is working to empower people to access and engage with healthcare, when and where they want it. Digital Front Door, Orion Health’s omni-channel consumer engagement platform, integrates data, tools, and services for end-to-end healthcare navigation and management.
Orion Health's Digital Front Door for healthcare is using the intelligent search features of Amazon Kendra to connect people with relevant, curated, and trusted information. The Digital Front Door provides a secure, open, and scalable platform that enables organizations to bring new and existing patient engagement technologies together into a unified, user-friendly hub.
Amazon Kendra helps users to ask questions using natural language processing, giving quick and easy access to trusted answers to their health-related questions, drastically improving the current processes of finding information and ensuring people are getting the help they need, when they need it.
Amazon Kendra was a natural fit for what we were looking for and what we were trying to do and was a perfect centerpiece for our new digital front door product."
Senior Director of Innovation, Orion Health
More about Orion Health
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This is My Architecture explores how Orion Health's "Digital Front Door" for healthcare is using Amazon Kendra to connect people with the right care for them, at the right place and time.
Get the most out of your data with ML-powered search
In this AWS re:Invent 2022 session, Orion Health shares they were able to create a fully functional search application for exceptional customer experiences.
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About Orion Health
Founded in 1993, Orion Health delivers software, services, and support globally for healthcare organizations with a focus on providing clinicians and caregivers with the information that they need to deliver the best possible care.
AWS Services Used
Amazon Kendra is an intelligent enterprise search service that helps you search across different content repositories with built-in connectors.
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