What does this AWS Solutions Implementation do?

The AWS Cloud offers robust, flexible, and highly available services that enable machine learning on the cloud. Speech recognition and natural language understanding are popular topics in the area of machine learning, yet these technologies pose some of the most challenging problems in computer science. Many Amazon Web Services (AWS) customers choose to develop conversational interfaces for their applications to provide engaging and lifelike experiences for their end users.

AWS customers who want to implement chatbots in other languages must develop their own backend platforms that support language analysis and abstraction, and knowledge training that is specific to their business needs. To help customers implement those chatbots, AWS offers the Serverless Bot Framework solution.

AWS Solutions Implementation overview

AWS offers a solution that automatically deploys, configures, and integrates with managed services such as AWS Lambda, to apply machine learning algorithms, and Amazon Polly, to turn text into lifelike speech. The diagram below presents the architecture you can deploy in minutes using the solution's implementation guide and accompanying AWS CloudFormation template.

Serverless Bot Framework | Architecture Diagram
 Click to enlarge

Serverless Bot Framework architecture

The template deploys an Amazon API Gateway endpoint where customers can send requests and Lambda functions that apply machine learning algorithms.

Amazon Polly turns text into lifelike speech; an Amazon DynamoDB table stores conversation logs, interaction context, and user feedback; AWS Systems Manager securely stores API keys; and Amazon Simple Storage Service (Amazon S3) buckets store configuration files.

This solution also deploys a sample web application into an Amazon S3 bucket configured for static website hosting.

Serverless Bot Framework

Version 1.2.0
Last updated: 07/2020
Author: AWS

Estimated deployment time: 5 min

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Features

Serverless Bot Framework supports multiple languages

Currently, the Serverless Bot Framework solution supports English, French, German, Italian, Portuguese, Russian, and Spanish languages.

Configuration supports two types of conversations

Serverless Bot Framework supports two types of conversations: (1) Static-which does not require access to external resources or any specialized AWS Lambda functions to implement the bot’s logic and (2) Dynamic-used for more complex interactions and invoke Lambda functions to perform additional tasks.

Sample web app

The solution includes a sample web application you can use as a reference framework to create your own application that fits your business need.

Weather forecast function

This solution supports the ability to use an external API to get weather data. Currently AccuWeather and OpenWeather are supported; however, you can add your own custom functions to support different APIs.
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