Serverless Bot Framework

View implementation guide

What does this AWS Solutions Implementation do?

This solution helps you implement sophisticated conversational chatbots and develop engaging and lifelike experiences for your customers. The solution automatically deploys, configures, and interacts with managed AWS services that apply machine learning algorithms to interact with end-users and turn chatbot text into lifelike speech.

Benefits

Multiple languages

Set up chatbots in English, French, German, Italian, and Spanish.

Two conversation types

Choose simple chatbot conversations that do not require access to external resources or specialized functions, or complex chatbot conversations designed for more complicated interactions.

Sample web application

Launch a pre-built sample web application that you can use as a reference framework to create your own application.

Customizable chatbot functions

Engage with chatbots that can use an external API to get weather data, order a pizza, and schedule appointments.

AWS Solutions Implementation overview

Deploying the solution with the default parameters builds the following environment in the AWS Cloud.

Serverless Bot Framework | Architecture Diagram
Serverless Bot Framework | Architecture Diagram
Close
 Click to enlarge

Serverless Bot Framework architecture

The AWS CloudFormation template deploys the following workflows and services:

  1. Amazon Simple Storage Service (Amazon S3) buckets store configuration files
  2. A customer sends a request through an Amazon API Gateway endpoint
  3. AWS Lambda functions run code without provisioning servers
  4. Amazon Lex V2 processes user requests and responds according to bot configurations
  5. Amazon DynamoDB tables store conversation logs, interaction context, user feedback, and other tables required by sample microservices
  6. AWS Systems Manager securely stores API keys
  7. Amazon Polly turns text into lifelike speech
Read more 
Show less

Serverless Bot Framework

Version 1.6.0
Last updated: 04/2021
Author: AWS

Estimated deployment time: 5 min

Estimated cost  
Source code 
CloudFormation template 
View implementation guide
Launch in the AWS Console

Deployment resources

Download implementation guide  

AWS Solutions Implementation resources »
Contact us »

Use the button below to sign up for updates to this Solutions Implementation via email.
Subscribe for update notifications
Did this Solutions Implementation help you?
Yes
No
Provide feedback 

Related content

Video
Solving with Solutions: Serverless Bot Framework
Video
AWS Serverless Bot Framework
AWS Architecture Blog
Build Chatbots using Serverless Bot Framework with Salesforce Integration

This post teaches readers about generic possibility of adding chatbots to their business applications. It showcases the use case of a public sector agency website serving its customers and how chatbots can address common customer issues and overall enhance customer experience. By adding chatbots to business applications, organizations can start to realize the inherent benefits of 24/7 operational excellence, increased customer accessibility with no agent wait-times and efficient deployment of customer service representatives.

Read the full blog post 
Build icon
Deploy a Solution yourself

Browse our library of AWS Solutions Implementations to get answers to common architectural problems.

Learn more 
Find an APN partner
Find an APN Partner

Find AWS certified consulting and technology partners to help you get started.

Learn more 
Explore icon
Explore Solutions Consulting Offers

Browse our portfolio of Consulting Offers to get AWS-vetted help with solution deployment.

Learn more