Travel and hospitality (T&H) companies seek to optimize guest operations so that they can better manage their workforces, improve communication, reduce delays, and increase satisfaction rates. By using Traveler/Guest Operations solutions on AWS, T&H companies can monitor situations in near real time and deliver valuable services to improve the guest experience, such as providing wait time information or meal pick-up notifications. Using these solutions, T&H companies can better mitigate customer issues, optimize resources, and increase brand loyalty.

Partner Solutions

Software, SaaS, or managed services from AWS Partners

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  • Phrase Localization Platform

    Phrase is a world leader in translation technology. The Phrase Platform has been designed from the ground up to connect, automate, and manage any and all localization activity across an organization. Phrase is powering the localization ecosystem for global businesses. Phrase is an end-to-end localization platform that will sit at the heart of every company’s growth strategy.
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Guidance

Prescriptive architectural diagrams, sample code, and technical content

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  • Queue Depth Management on AWS

    This Guidance shows how you can improve customer experience, use computer vision to measure queue depth, and provide alerts about bottlenecks and unreasonable queue depths to customer service managers.

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