Posted On: Dec 29, 2022

Amazon Connect has expanded to support inbound telephone numbers and national calling across the Caribbean in the US East (N. Virginia) and US West (Oregon) regions. With the ability to reach customers across the Caribbean added to Amazon Connect, you can now support inbound calls to more than 78 countries globally.

The new Telephony Rates are now available as part of the standard pricing for Amazon Connect service usage for US East (N. Virginia) and US West (Oregon). To see all AWS Regions where Amazon Connect is available, see the AWS Region table. Visit the Amazon Connect website for more information.