Posted On: Nov 10, 2023

Amazon Connect has reduced outbound dialing rates across European countries in the Europe (Frankfurt) and Europe (London) regions. The new rates reflect an 8% reduction in calling to Austria at $0.0360/min, an 11% reduction to Denmark at $0.440/min, a 10% reduction to the Netherlands at $0.0380/min, a 10% reduction to Norway at $0.0800/min, and a 13% reduction to Switzerland at $0.1000/min.

The new Telephony Rates are now available as part of the standard pricing for Amazon Connect service usage for Europe (Frankfurt) and Europe (London) regions. To see all AWS Regions where Amazon Connect is available, see the AWS Region table. Visit the Amazon Connect website for more information.